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Problem clicking [+]

 
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philomeena
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Joined: Jul 30, 2005
Posts: 18

PostPosted: Sat Jul 04, 2009 12:27 pm    Post subject: Problem clicking [+] Reply with quote

Today, whenever I click the [+] to expand a category on the free POI page.. instead of expanding the category it's just opening a new blank tab in my browser.

Tried firefox and IE

Anyone else getting this / know whats going on?
I've never had problems before and don't think any of my settings have changed.
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sat Jul 04, 2009 12:45 pm    Post subject: Reply with quote

The POI downloads page is working fine when I just tried it using IE7 you could try logging out and back in again to see if that alters anything - Mike
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philomeena
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Joined: Jul 30, 2005
Posts: 18

PostPosted: Fri Jul 17, 2009 12:12 am    Post subject: Reply with quote

Nah.. tried everything. Still no joy.

No problems with any other websites. I'm stumped Sad
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AliOnHols
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Joined: Oct 15, 2008
Posts: 1936

PostPosted: Fri Jul 17, 2009 7:00 am    Post subject: Reply with quote

philomeena wrote:
Nah.. tried everything. Still no joy.

No problems with any other websites. I'm stumped Sad


Hi philomeena, You are lucky! sometimes I can't even manage to get to the "+" sign. Normally though, after several attempts by clicking the "Refresh" button and a bit of patience waiting for the page to refresh fully, your POI choice should be displayed.

AliOnHols
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253
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Joined: Mar 05, 2007
Posts: 1058
Location: The green bit between the M40, M4 and M25.

PostPosted: Fri Jul 17, 2009 7:24 am    Post subject: Reply with quote

I get this problem as well from time to time.
I just leave it and come back a few hours later.

It may be due to a number of factors, including amount of traffic using the site, I don't know.
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philomeena
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Joined: Jul 30, 2005
Posts: 18

PostPosted: Fri Jul 17, 2009 10:10 am    Post subject: Reply with quote

Finally managed to get it working in IE7 by rolling back the latest Java update. Still won't work in Firefox.

There must be an error in the scripting somewhere cos like I said.. no other websites are a problem.
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Anita
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Fri Jul 17, 2009 10:49 am    Post subject: Reply with quote

It's working fine using Firefox here.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Fri Jul 17, 2009 1:35 pm    Post subject: Reply with quote

I never used to have a problem, and often used to suggest people try Firefox when they had difficulties. But then a few weeks ago I started having occasional periods where no categories appear at all, despite several refreshes.
Without changing anything at my end, it eventually comes good.

It's an ongoing oddity, and loads of people comment on it, but if the people running the site never have any problems accessing it, it's hard for them to troubleshoot.
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