Problem with MapShare.

simpat · Occasional Visitor Joined: Mar 03, 2008 Posts: 2

Hi guys,I have a problem with mapshare,it cant be installed,TomTom home when I plug my Go530,says "Your map is 49 weeks old......." and when i run the update the message is "An error has occurred.....TomTom Home cannot install the map corrections to your device.Invalid responce received from server"
Any ideas how can i cope with that?

Oldboy · Posted: Mon Aug 25, 2008 12:01 pm Post subject:

It sounds like the TT servers are down again.

It might not be fixed until some time Tuesday.

It's quite a common occurrence.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1145

simpat · Occasional Visitor Joined: Mar 03, 2008 Posts: 2

Thanks for the answer,but its like that for more than 3 weeks already.

richard345 · Posted: Mon Aug 25, 2008 6:58 pm Post subject:

I think the last good Mapshare cnnection I got was on 22nd August. I don't think it's a Public Holiday in the Netherlands today, so it may work later, but I'm not holding my breath!
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Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course!

Andy_P · Posted: Wed Aug 27, 2008 6:29 pm Post subject:

Back up, then try removing all mapshare corrections, both yours and other people's (done in Home, tools menu).
That often "kick-starts" the download process again.

richard345 · Posted: Wed Aug 27, 2008 8:56 pm Post subject:

Cheers Andy_P, did just that and got the message to say my map was over 49 days old.

Ran Update from Home and I now have 30578 MapShareupdates in next to no time.
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Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course!

Anita · Posted: Wed Aug 27, 2008 9:30 pm Post subject:

richard345 · Posted: Wed Aug 27, 2008 9:54 pm Post subject:

Anita wrote:

mikentl · Posted: Thu Aug 28, 2008 9:13 am Post subject:

Had the exact same thing yesterday after updating my map. I though it was something to do with that, but was advised to try again today. IT NOW WORKS!!! Whoo Hoo
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Regards Mike

Anita · Posted: Fri Aug 29, 2008 2:52 pm Post subject:

falkirk81 · Posted: Fri Aug 29, 2008 4:56 pm Post subject:

Posted message in wrong thread, sorry
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Tomtom GO 1005 LIVE

iPhone 12

Andy_P · Posted: Wed Sep 03, 2008 5:05 pm Post subject:

Are you now saying you cannot select ANY "A" roads?

I just tried your example of the A259 on my Go720 with v715 map and it selects fine.

GerryC · Posted: Wed Sep 03, 2008 5:57 pm Post subject:

Try changing the colour scheme and try again. If I remember right, Britannia has red roads for "secondary" roads.
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Gerry
TomTom730T
Cameralert for Android
Brodit ProClip mount

Andy_P · Posted: Wed Sep 03, 2008 6:14 pm Post subject:

I was ignoring the colour mentioned....
With so many colour schemes available, that's why I said "A" roads.

But whatever, JaTe still should be able to select "B" roads too!
I think JaTe, you need to try (easiest first)
1. a reset, or
2. a "return to factory settings", or
3. a re-install of software

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