SetPixel is not supported for images with indexed pixel form

Allan_whoops · Frequent Visitor Joined: Feb 18, 2006 Posts: 369

I thought I would set up a new thread for this. I updated to v7.02 after I set up the speed camera database on my 970T. When I came to update to the current database by deleting and reimporting the same icons (16x16) this is what happened.

It said that "SetPixel is not supported for images with indexed pixel formats"

After that you cannot add any POIs etc. I found the only way to get rid of this message is to uninstall viaM from the PC and reinstall from scratch. I thought it was a corrupted SD card so reformatted etc. No luck. I restored the PND and SD card from content manager. I upgraded Net framework to 3.5 and still no luck (In other words I went through everything that I can think of).

Any solutions or can you back out of 7.02 which may be causing the problem?

Yours in frustration (I have spent about 6 hours on this in total),

Allan

perussell · Frequent Visitor Joined: May 12, 2006 Posts: 292

So just to be clear - when you had v7 on your unit there were no problems and these only appeared after you had installed the v7.0.2 patch?

If you look in a couple of other threads in this forum you will see that at least 2 of us have had (and still have!) exactly the same problem which means we cannot update our PGPSW camera d/base.

We get exactly the same message as you do and I get something about using JIT debugging when I click on 'details'

I can use Content Manager for all the other functions e.g. updating tourist routes, the VM cameras etc but as soon as I go to 'My POIs' and try updating I get thrown out.

Allan_whoops · Frequent Visitor Joined: Feb 18, 2006 Posts: 369

Yes, that's correct. I have just tried to do a hard reset (reset tool 1 - bent safety pin) and it doesn't go back to the original software - it is still 7.02.

Allan_whoops · Frequent Visitor Joined: Feb 18, 2006 Posts: 369

I have e-mailed VM support about this and let you know when I get a response.

perussell · Frequent Visitor Joined: May 12, 2006 Posts: 292

I have also separately sent a PM to Stu (Deepfour) asking him to take a look. Hopefully we will get a fix before too long......

jonandmarkuk · Posted: Fri Nov 30, 2007 2:22 pm Post subject:

Have you tried to use a fresh set of icon files or resize them again? I have been importing icons into 7.0.2 with no problems. It sounds as though it's not liking something about the icons?

perussell · Frequent Visitor Joined: May 12, 2006 Posts: 292

The problem occurs immediately one clicks on the 'change' option i.e. before you even start trying to import anything, it's as if having gone wrong once before it won't even let you start the process now Confused

BigPerk · Posted: Fri Nov 30, 2007 4:17 pm Post subject:

Davegthomas · Posted: Fri Nov 30, 2007 10:20 pm Post subject:

When I updated my pois speed db I also made a mistake and tried to input a 22 x 22 pixel icon (it must be 16 x 16) which it didn't like and having thought of a way around it I discovered that it has decided not to let me do anything at all . So I am in the same boat as everyone else!

Allan_whoops · Frequent Visitor Joined: Feb 18, 2006 Posts: 369

I came across this when I deleted the relevant POI files (gatso 30 etc) and came to load in the new ones. This was using the same icons that had worked under 7.00 i.e. the resized ones to 16 x 16. I checked that I had not made a mistake and used the originals and I hadn't. It is almost as if CM loads the icon which then corrupts its internal system. I also tried resizing the originals using two different graphics progs without success. This includes icons I created for other things that had worked i.e. not just the PGPSW ones.

Davegthomas · Posted: Sat Dec 01, 2007 12:24 am Post subject:

Mine are not the PGPS ones either.

BigPerk · Posted: Sun Dec 02, 2007 1:25 am Post subject:

I DO think the PGPSW icons are the problem - everyone (including Davegthomas and Allan_whoops seem to have hit the lockout after they tried to do something with the safety camera data files, even when they then accessed other perfectly ok POIs. I had already resized the PGPSW icons to 16x16 before I used them but I still hit the problem.

Anyway, I think I found how to back out of the problem, on the basis that I wondered if it was the icon data being stored in the MyViaMichelin area on the VM website which was corrupted. I removed my device registration and re-registered it (I also uninstalled the VM software, but this may not have been necessary, and it was a bit fiddly getting it back again, as the installation procedure then hiccupped over my email address already being on the site, though I got round it in the end). I then clicked on 'create folder' in CM and did NOT get the error message this time (I haven't gone any further at the moment). I also had not lost the POI folder I had created before, so I didn't have to start from scratch.

So if anyone hit by this problem is really desperate to get POIs on, there may be a way back before VM sort it out, BUT I would suggest you steer clear of doing anything with the PGPSW icons for the moment. It may well be ok (though I haven't tried yet) to use the camera DATA files but get the icon from somewhere else, such as the fairly boring VM one!

Allan_whoops · Frequent Visitor Joined: Feb 18, 2006 Posts: 369

I think it is all icons as, to remove that possibility, I tried to create a new POI using icons I had created and that had worked before (after uninstalling and reinstalling vm etc). I could get into the add folder etc Ok but it was at the icon stage that the thing fell over (again).

Gee-Pee · Posted: Sun Dec 02, 2007 11:41 am Post subject:

I'm following this with interest as I'm hopeful of receiving my new 970 shortly. The clue seems to be in the original post, above "indexed pixel formats" , which the device does not like. Now, I have no idea what that means so, can anyone enlighten me?

Graham
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Gee-Pee
Lifetime member PGPSW - time rapidly decreasing

wecpc · Occasional Visitor Joined: Oct 28, 2006 Posts: 30

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