MyGuide 4200 - Not reading SD card

[Hillhill]

Hi
I think I posted this on the wrong forum so am reposting it here - sorry about the confusion.
I'm a newbie here - having just purchased a MyGuide 4200 from Lidl. Seems a good piece of kit and I think I have sucessfully installed the camera database (won't know till I actually go past a camera - not many in my area!) but I am having trouble seeing the sd card I have put in it with a few test .jpg's and .mp3's on. It's only a 512M so it's not a size problem!
I reformatted to FAT not FAT32 first as I found a reference to this but still to no avail.
Has anyone else had a problem accessing the sd card?
If so how did you fix it - if you managed to?
Any help much appreciated.
Hilary

[Hillhill]

As well as not being able to see the sd card I have now come across some other problems with the MyGuide 4200
I tried new swapping it for a new one (twice) at Lidl but the new one has exactly the same problems so I'm inclined to think it is in need of a software/firmware upgrade maybe?

The symptoms are...

1) the voice prompt and all sound disappears after a short while
2) It regularly has a fatal error and reboots the navigation
3) It will only do one Active Sync with my computer then either forces me to make a new partnership and/or restart my desktop pc

I've email the support at MyGuide but have got no answers yet - and I can't seem to get the phone number to be recognised.

Suggestions anyone?

(Besides getting my money back - the navigation does work nicely otherwise!)
Thanks
Hilary

[peasemore]

Yes I've got same, have d/loaded camera database and put in
\Flash Disk\MyGuide\poi\speedcam
but don't see cameras still on a test route & flyover; do see those I've added manually.


Havent bought SD card and just transferred data via supplied USB.

I've e mailed too and await response; yours sounds faulty; phone no. does work, as I've used once; remember numbers starts 00800 for Germany.
_________________
Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.

[Hillhill]

Thanks for the Phone no info - I'll try again

Does your Flyover mode go fast or slowly? Mine only does slow - is there a setting I am missing somewhere?

The speed cam data seemed to work fine when I took it for a spin. Not sure about Flyover.

And lookie here...

http://www.myguide-navigator.de/en/kat.php?k=7

An update for the 4200!
But it needs the sd card to work :-( - I've tried putting the file on the sd card and re-booting according to the readme pdf but to no avail!

Anyone any ideas what to do with the file - where to put it/install it via Active Sync if at all possible?

Cheers
Hilary

[zardoz]

I've taken a look at the contents of the update file. I think that you have to use the SD card to install it, as it seems likely that it uses a fixed path to the flash device within the unit to perform the auto update.

As far as I can tell, the update will only update the application and not the device drivers, so I don't think it will help with the SD card issue at all.

I also took a look at Windows CE.net 4.2 support for SD cards. It's a little flaky apparently but fundamentally should work.

This could just be a bad batch of these units supplied to that particular location and I am beginning to think that maybe they need to be returned as unfit for purpose.

Just my 2 cents worth.

Z.

[peasemore]

Yes mine is same, and not adjustable.

If you speak to them + get some advice, please post.
_________________
Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.

[Hillhill]

I have now used the device in anger for a couple of days and it seems to have settled down - no more crashes, voice stayed active, even Actice sync worked. All in all it worked a treat and told me about all the speed cameras too. I'm really pleased with it.

dj_eiffel (Daniel) tells me he bought a brand new sd card and it worked fine straight away, and he installed the update via it fine so I'm off to get me a new sd card!

Just thought I'd update on my progress, especially after my first list of problems that may have put people off the unit!

Hilary[/b][/i]

[peasemore]

Glad to hear it's behaving.
I have no SD cards as my camera uses MMC format.

As there's a hot fix for the Silvercrest 4200 posted on MY Guides site,
which can only be applied via the SD card, and using slider on/off, thought I'd try with my format; MMC are same size as SD's.

Glad to say it took the hot fix when I restarted.
_________________
Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.

[zardoz]

I am really glad that things have worked out for you both. Maybe it's fussy about the type/make of SD card, as they are not all equal.

Regards,
Z.

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