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maddog13
Occasional Visitor
Joined: Aug 26, 2007
Posts: 4
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 Posted: Sun Aug 26, 2007 8:20 pm Post subject: Mio H610 - USB not recognized ... |
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New to this forum - thanks in advance!
I recently purchased a Mio H610. The unit works great with one exception - I am not able to connect to my machine via USB. I have installed the Mio Transfer program and when connecting the device, I received the standard - USB device not recognized error ... I've uninstalled the driver and reconnected with the same results.
I tried to connect on multiple machines - 2 with Win XP Pro and 1 with Win 2k3 server ... same results on all. In addition, I opened a service ticket with Mio. Any thoughts?
Thanks again! |
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Teddy_Bear
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Joined: Oct 25, 2006
Posts: 87
Location: warning have moved to leyland :D
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| Posted: Sun Aug 26, 2007 9:46 pm Post subject: |
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First Welcome,
Have you install microsoft active sync from the microsoft website or from the disk.You got with the mio unit .
_________________
truckdriver site www.truckerplace.eu
OFFICIAL PGPSW TEDDYBEAR  |
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maddog13
Occasional Visitor
Joined: Aug 26, 2007
Posts: 4
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| Posted: Sun Aug 26, 2007 11:23 pm Post subject: |
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| Thanks for the quick reply! Yes, I installed MS ActiveSync prior to posting ... it does not detect any devices. In addition, I connected the device to the ports on the motherboard and still no luck. I also copied the driver files directly to the win/system/drivers directory in case they didn't take, etc. - still no luck ... I continue to get the same message - USB Device Not Recognized. |
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maddog13
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Joined: Aug 26, 2007
Posts: 4
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| Posted: Mon Aug 27, 2007 3:49 am Post subject: |
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| I am starting to wonder if my device is defective ... I have spent more time than I care to admit attempting to resolve the issue. Regardless of everything I have tried, I continue to see the same results - in the Universal Serial Bus controller group I see Unknown Device. I have fault through many technical issues over the years, but this one seems to evade me. |
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maddog13
Occasional Visitor
Joined: Aug 26, 2007
Posts: 4
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| Posted: Tue Aug 28, 2007 3:10 am Post subject: |
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| Quick update ... I called Mio support this morning - they were great! Quick and professional! In short, they believe I have a defective device and offered to repair or replace. |
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