I keep being told that I cannot download - but I paid!

[chrislucas]

... or at least I am pretty sure that my subscription should not have expired.... so who do I contact? Thanks.

[MaFt]

your account is active until august so it's not that... could be an issue with cookies? do you have any software blocking the site (antivirus, firewall etc)?

also, try a hard refresh to clear the cache by holding down CTRL and pressing F5 on the download page.

MaFt

We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?.
Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!