i3 map won't move or draw, keeps freezing and switching off

kai666 · Occasional Visitor Joined: May 25, 2006 Posts: 52

Just switched on my i3 to set it up to get me to an interview tomorrow. Obvously as i am indoors it can't get any saterlites, but i wanted it to a) have a look at the destination on the map and them get the i3 to simulate the beginning of the journey.

The problem is the the i3 won't draw the map (or any map) that i want to look at. When i ask it the simulate the route, the roads names changed, and initially the picture didn't. Now no picture at all. It keeps freezing up, so I have to take the batteries out to switch off

I re uploaded the latest firmware, and was trying to update speed cameras, but evertime the POI loader appeared the i3 switched off!

anyone had the same experience? I bought it in May last year. which is better to go back to carphonewarehouse where i bought it or contact garmin direct, if there is no improvement?

any ideas on fixing the problem would be great

thanks very much

mikealder · Posted: Mon Jan 08, 2007 6:25 am Post subject:

Try a reset (this will wipe your local settings and set-up), with the device switched off press and hold the two push buttons AND the scroll wheel for 3-5 seconds, when the display asks you :
"Do you really want to erase all user data?" enter Yes

Then set-up the device again from scratch - Mike

PaulB2005 · Posted: Mon Jan 08, 2007 9:44 am Post subject:

Backup your favourites with EasyGPS www.easygps.com first....

zogman · Posted: Mon Jan 08, 2007 10:15 am Post subject:

if a reset dont work try going to firmware v2.7 which seems to be the most stable with less lockups
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kai666 · Occasional Visitor Joined: May 25, 2006 Posts: 52

thanks for the replies. The reset doesn't seem to have cured all the problems. Still switches off when I try and use the poi loader. Not sure about the moving maps as it's taken 20 mins to look for saterlites so far.

How do i revert it back to firmware 2.7?

kai666 · Occasional Visitor Joined: May 25, 2006 Posts: 52

still no maps when getting directions, just a yellow screen with voice commands/road names

zogman · Posted: Mon Jan 08, 2007 12:56 pm Post subject:

kai666 · Occasional Visitor Joined: May 25, 2006 Posts: 52

thanks. How do i stick it on my i3? If it's with the POI loader i can't, it switches the i3 off everytime i open up the programme

kai666 · Occasional Visitor Joined: May 25, 2006 Posts: 52

zogman · Posted: Mon Jan 08, 2007 1:44 pm Post subject:

unzip the firmware and load it like you did your 'latest' firmware..
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zogman · Posted: Mon Jan 08, 2007 1:52 pm Post subject:

ok forget my last post, you beat me to it....switch the off and then back on and place it facing south with a clear view of the sky....
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kai666 · Occasional Visitor Joined: May 25, 2006 Posts: 52

yes, did it thanks. Now it keeps switching itself off. Seems worse now than it was before.

looks like it might need replacing/repairing

zogman · Posted: Mon Jan 08, 2007 1:54 pm Post subject:

kai666 · Occasional Visitor Joined: May 25, 2006 Posts: 52

no, plugged into computer with usb at the moment. I am going to give it a proper test in the car shortly. It switches off when i finish entering the address, switch off gps mode, or if I try and upload POI's with the loader.

So at the moment don't know if the mapping is better, but it hadn't the brief time it didn't switch off

zogman · Posted: Mon Jan 08, 2007 2:02 pm Post subject:

lets hope the car test works... Wink

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