New software on an original tomtom Go

[crowman]

I've tried a couple of times now to use TomTom home to upgrade my Original Go to the latest version (6.520?).
I have a 512GB Kingston SD card so there's plenty of space.
My problem is that once Home upgrades the software, the TomTom just goes into a reboot cycle. It will show the splash screen then just restart itself.

It looks like the upgrade finishes OK as it asks me to confirm whether I want to have anonymous data collected for TomTom.

I've got version 5.440 on there originally and once I restore this version the TomTom works OK again, thankfully.

I've tried upgrading in the TomTom via USB and even done it with the SD card in a card reader in the PC - both produce the same results. I've also reformatted the card before a clean restore - still no joy.

Can anyone suggest what might be corrupt as I'm guessing the data incompatible with my TomTom in some way.

Or is there another way to upgrade that doesn't involve using TomTom Home?

Cheers for any help.

[shauneco]

I too had some trouble updating my 510 to the v6.520 firmware, What I found was the problem was when TomTom Home downloaded the latest firmware it didn't download it completely even though it stated 9.9MB in TomTom Home the actual size of the update was only about 900KB on my PC. Delete the updated firmware from TomTom Home then connect your TomTom and let it download the updated firmware again it should take about 30 Sec's to download (2MB Broadband Speed). Then try to install it again, After it's been installed disconnect from the pc and let it run through the installation process which took about 30 Secs on my TomTom 510.

[Oldboy]

[crowman]

Well, I checked the downloaded files and they all seemed to be the correct size.
For good measure I deleted the files and re-downloaded them again.

After another install HOME now says I have two versions of the map on my SD card??? Also the amount of free space has fallen dramatically (now only 68M free) so it looks like there are two maps on there somewhere, but I cant see them by looking at the SD folders.

Anyway, I tried Oldboy's trick of letting it reboot. 7 reboots later, I got a 'please wait' screen. Then another 6 reboots later it finally dropped into a GPS screen.

Looking at the device, it's now on 6.520 with v632 maps (which I had anyway) so it seems the upgrade completed in the end.

Some warning of the reboot issue might have solved my initial problems I feel. Still, that's the advantage of these forums - someone has usually been where you are now.

Cheers for all the advice guys!

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