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Problems with downloading the camera database

 
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stdm11
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Joined: Dec 29, 2005
Posts: 7

PostPosted: Mon May 29, 2006 5:16 pm    Post subject: Problems with downloading the camera database Reply with quote

I have paid for membership by Nochex some time ago (just before you started taking Paypal). Unfortunately as it was so long ago I have deleted the confirmation email.

I have downloaded the database in the past (since paying) but now I cannot seem to access it - help please.

PS - this may be a duplicate post as I believe I have sent it before but I cannot see it anywhere on the forum.

david
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Oldboy
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Joined: Dec 08, 2004
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Location: Suffolk, UK

PostPosted: Mon May 29, 2006 9:07 pm    Post subject: Reply with quote

It is a duplicate and I'll delete the first to stop any confusing answers.

Can you tell us how far you get, and which screens you see when you try to download?

Did you Logon with a different Name?

Give us a clue, ;) and it will help us, to help you.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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stdm11
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Joined: Dec 29, 2005
Posts: 7

PostPosted: Sun Jun 18, 2006 9:44 am    Post subject: Reply with quote

Sorry for the delay but I don't often need to download the database and I only remember to follow this up when I do.

How far do I get - I have logged in and I click on the link to download the database and am redirected to the pay page - I can't get any further.

One other comment I do find the location of some of the more often used link-buttons a bit confusing - they are are little difficult to find.

Thanks for your help

David
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Tim Buxton
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PostPosted: Sun Jun 18, 2006 9:56 am    Post subject: Reply with quote

Did you pay for a month or a year?
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Tim
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stdm11
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Posts: 7

PostPosted: Sun Jun 18, 2006 12:58 pm    Post subject: Reply with quote

£19 so I believe it is a year.

Also when I looked this morning to see if I could pay for a month just so I could get this trip covered I only semed to be given the option to pay the full £19.

david
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Oldboy
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PostPosted: Sun Jun 18, 2006 5:50 pm    Post subject: Reply with quote

On the left of this page, there is a Members Area. When you are Logged In it will tell you when your Subscription expires.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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stdm11
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Joined: Dec 29, 2005
Posts: 7

PostPosted: Sun Jun 18, 2006 6:10 pm    Post subject: Reply with quote

I think that this is the problem - it thinks I am not

David
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Oldboy
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PostPosted: Sun Jun 18, 2006 6:29 pm    Post subject: Reply with quote

Have you changed your Login Name?

If not, I suggest you send a PM to one of the Team who will be able to check against your email address.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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stdm11
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PostPosted: Sun Jun 18, 2006 8:13 pm    Post subject: Reply with quote

can you please tell me how I send a pm to one of the team. I assume the pm link at the bottom of the post sends it to you.

Thanks

David
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Oldboy
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PostPosted: Sun Jun 18, 2006 9:12 pm    Post subject: Reply with quote

If you go to the Top of the Page, there's a link for Usergroups.

In the Drop Doiwn Box for Non-Members Groups, Select PGSW Staff and then Click 'View Information'.

Send a PM to any 1 of those that have more than a 1000 Postings to their credit.;)
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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stdm11
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Posts: 7

PostPosted: Thu Sep 14, 2006 9:12 pm    Post subject: Subscriber Log in problems Reply with quote

You will see from the attached that this is a problem that I have had before.

I subscribed by Nochex just before you started taking Paypal. I, at that time was able to download the database, then I was able and now I am not again.

Could someone please tell me whether I am doing something wrong or if there is a problem at your end somewhere.

Thanks


David
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