I3 System Software Missing!

[Rderriman]

OK Guys. Newbie here.

Sat with a brand new i3 reading manual, go to Garmin for updates. Drivers installed OK. Then Webupdater installed Ok. Immediately told me that 2.7 was a later version and should be installed. Webupdate then deleted the files, and at 31% stopped completely with "System Software Missing" message on the Garmin. Waited, waited and waited...... Started to browse to see others had the same problem.

What I can't do is a hard reset. Followed commands for a reset here, and it immediately returns to the error message with no prompts. Rasied a query with Garmin, they want 5 days to respond.

All I want to do is get this back to where it was. Any suggestions at this time of night please?

Robin

[ride4smilesjonny]

go to bed?

Seriously, try removing the memory card (side of unit) then reinsert it, turn unit on then off again though with card out!
_________________
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Hi ho - Hi ho its off to Arran i go,
with my i3 and a cup of tea hi ho, hi ho
hi ho hi ho.....
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www.ride4smiles.co.uk

£3500 raised in two weeks! :-)

[Rderriman]

Hi ride4smilesjonny and thanks.

I finally managed to get the Garmin website to respond, and located the software to download with the Updater tool. I rebooted by removing battery cover, then hold down wheel and left button before hitting power. Note to others, you need to remove the USB cable for this to work! My wife, who's machine this is had already popped the memory card from the i3. I then rebooted the PC as suggested. Killed all apps and services, ran Updater and bingo!

One happy lady.

Thanks.....

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