Go500 Problems : Missing City Names

AlanK

Just set up my dads Go500 but found that it seems to be missing a lot of data:

Some of the problems:
1) It does not show many names when browsing the Map making it impossible to tell what each pink bit is. It has major ones like Edinburgh and Glasgow but not much else. You can zoom in and see street names in these towns and villages but not where they actually are.

2) Lots of small places dont exist - Leitholm, Eccles Greenlaw just a few I have just tried

3) The streets in these places can be seen from the map (zooming in) but you cant navigate there as the town/village does not seem to exist to start finding it.

I just compared this to TT5 on my Ipaq and these all exist and I can view city/village names on the map without problem although it is a 4700 with the higher res.

Any ideas what's going on?

( I am sure it should ask me for the TT # on the card but it hasn't done that either. I ran the patch for 4.21 although it still shows 4.20 on the version.)

Pls Help.

sgould · Frequent Visitor Joined: Oct 05, 2004 Posts: 1320

Names will appear but only at the "right" zoom. Trial and error is needed and it's not satisfactory.

Current system is 5.42 - free download from the TT site. Run the update from the setup.exe on the download. Don't leave the TT CD in the drive while you do the upgrade. There is a bug that copies the old system from the CD if it is in the slot.
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AlanK · Posted: Tue Jan 10, 2006 2:08 am Post subject:

Have been experimenting with the Zoom but really not appearing atall. I put it down to the res of the Go compared to my PDA.

However try and navigate to Main Street in Leitholm - you cant as Leitholm does not exist. However I can on my PDA as it apears under "Leitholm (Coldstream)" or any address is Greenlaw : "Greenlaw (Duns)" on the Go these place names dont exist, its like a completely different map :o(

Have I perhaps missed something on the CD as I removed it from the drive and applied the update before really doing anything with it. (Oh and slap in the head for the version, dont know where I got 4.21 idea from)

Cheers

Oldboy · Posted: Tue Jan 10, 2006 8:32 am Post subject:

AlanK · Posted: Tue Jan 10, 2006 3:02 pm Post subject:

using various options to try and find these places but they never come up. Exactly the same operation on my own TomTom (PDA) finds them no probs and as you say zoom to the correct level shows the place names.

But a very different story on the GO for no apparent reason.

Is there perhaps an activation or something I have missed that is giving me resticted maps?

neiluk · Posted: Tue Jan 10, 2006 3:23 pm Post subject:

Well I've just checked on my TTG Classic which has the updated GB Plus map.

If I do a "Navigate To" - "Address" then both Leitholm, Main Street & Greenlaw work fine, no problems here.

PS Nice to know there is another TT user locally, I'm over in Kelso :D

TTG Classic V5.420,
Great Britain Plus Map v632

AlanK · Posted: Tue Jan 10, 2006 3:58 pm Post subject:

Hiya

Def looks like something is amis with the Maps on this unit - not sure if its because this is a Go500 compared to my Bluetooth TT5 but also noticed that lots of foreign names are appearing in the short lists aswell - Only main roads in EU so its not the wrong map or anything.

Will have a bash tonight to see if its perhaps using the wrong Maps. I assume that maps are on the CD aswell if I want to reinstall to the SD Card?

(Hi Neil, I am actually in Edinburgh but stay in Leitholm quite a lot as my parents have a house there. Just that they cant find how to get there with the TT but they already know that at least ;o)

Andy_P · Posted: Tue Jan 10, 2006 4:04 pm Post subject:

AlanK · Posted: Tue Jan 10, 2006 8:05 pm Post subject:

ah fek...

Still no joy anyway - noticed that it comes up with all the foreign places before even the big English citys

Map is Great Britain PLUS if that means anything...

AlanK · Posted: Tue Jan 10, 2006 9:51 pm Post subject:

Something weird going on - All Go500 units from Dixons and Currys have the same problem - i.e. it thinks its in the EU and wont show the likes of Greenlaw or Leitholm...

Gonna post a new thread with a revised subject on this!

AlanK · Posted: Tue Jan 10, 2006 10:14 pm Post subject:

New thread posted -

Also my work around - borrow a Go300 SD Card, Copy it and stick that in your 500 until issue resolved...

Another point - with the new map NOW it asks for activation from Tom Tom but it never did on any of the other units with the original 500 cards...

Oldboy · Posted: Tue Jan 10, 2006 11:31 pm Post subject:

AlanK · Posted: Wed Jan 11, 2006 12:36 am Post subject:

ahwell, that explains that one but still anxious to find out what happend to Little Britain in the latest map version.

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