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Globabl Positioning Systems Support?? Conditional

 
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pbuser
Occasional Visitor


Joined: Oct 07, 2005
Posts: 17

PostPosted: Mon Oct 31, 2005 5:17 pm    Post subject: Globabl Positioning Systems Support?? Conditional Reply with quote

Having a problem with my Garmin;
Rang them up to ask if it is me, software or whatever;
1. We don't do support - email us.


What if you don't have email? == no support apparently.
'Its in the terms and conditions' I'm told!
Wish I'd seen them.

Strange response.
They answer the phone,
Say they provide email support (by machine perhaps?),
yet won't talk to customers.

2/10 for support
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maca2
Frequent Visitor


Joined: Jul 10, 2005
Posts: 303

PostPosted: Tue Dec 13, 2005 5:52 pm    Post subject: Reply with quote

Many online company's do not offer support over the phone & I found Global Positioning Systems very hard to deal with via email but even worse when I phoned them after things went wrong. I guess they try to cut costs where they can but I will not deal with company's online now unless they offer support over the phone when things go wrong.

This company offers free phone support & I have used them for many years now & they are always very helpful.

http://www.novatech.co.uk/novatech/Home.html
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