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GlobalSat launch an official UK website.

 
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MikeB
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Joined: 20/08/2002 11:51:57
Posts: 3859
Location: Essex, UK

PostPosted: Wed Sep 14, 2005 6:29 pm    Post subject: GlobalSat launch an official UK website. Reply with quote

Today GlobalSat and EasyDevices have launced a new UK based Website. This official GlobalSat site will be run from the UK with input from GlobalSat TW. The new GlobalSat site is a direct response from uk customers typing in the www.globalsat.co.uk web address and expecting to find a local contact and support facility.

Sean from GlobalSat UK says : "We are continually looking at ways to provide Globalsat users with all the information they need in order to get the best of their products and to let them know that they have local representation and support. The www.globalsat.co.uk site will serve such a purpose"

GlobalSat Press Release wrote:
Globalsat launch Resource Website for UK Customers

Taiwan based, Globalsat Technology have announced the launch of a UK website in conjunction with UK distributor, EasyDevices.co.uk.

The site is aimed at giving users access to the latest product information as well as the provision of resources related to the Globalsat product range.

With a support section providing downloadable drivers and manuals as well as product information downloads for the latest Globalsat Innovations, this site should prove to be an invaluable resource for users of Globalsat products.

”Customer feedback has lead to the launch of this site to provide both our end users and resellers a local resource of product info, downloadable drivers, utilities and manuals” said a Globalsat UK spokesman

”The growth in GPS popularity within the UK is being taken very seriously by Globalsat and we intend to give our UK customers all the resources possible to let them know what is happening within our company and within the industry.”


The Company
Globalsat are a quality manufacturer of GPS products. With a secure presence in the GPS industry and an ever-increasing customer base throughout Europe, Globalsat are renowned for the quality of their products and their innovation through bringing new products to the marketplace

The Launch Date
14 September 2005.

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Mike Barrett
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XenonC
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Joined: Sep 14, 2005
Posts: 1

PostPosted: Thu Sep 15, 2005 12:54 am    Post subject: GlobalSat Reply with quote

So lets get this straight. Globalsat UK is pretending to be a UK operation when in reality it's Easydevices doing it with some input from the Taiwan based company?

How does that help me? Globalsat are still in Taiwan and Easydevices aren't even selling just Globalsat, they sell all sorts of stuff so where is their priority to me?

I really fail to see how a .co.uk is better than a .com.tw website when I can still get the same info. After all, the internet knows no boundaries.

Sounds like nothing more than shameful patronisation to me. I'll not be fooled and any company that believes it can "pretend" to be a UK based operation is fooling no-one but themselves.

People will vote with their feet and find real UK based companies. And there's not too many of them about now is there.
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EasyD2
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Joined: Aug 13, 2004
Posts: 137

PostPosted: Thu Sep 15, 2005 3:54 pm    Post subject: Reply with quote

Hi XenonC,
Just to make it clear, the Globalsat UK site gives you representation for your Globalsat products in the UK.

Quote:
How does that help me?


Globalsat Taiwan are dealing with thousands of worldwide enquiries and support questions it can sometimes be very difficult for UK users to access this information and to get prompt responses to enquiries. With UK representation you will receive
- timely announcements of new products
- a local support resource
- a local point of contact
- easier and quicker access to documentation
- easier access to drivers and utilities

This is a major benefit to users of Globalsat products who no longer have to communicate with a company on the other side of the world with a time difference and a massive workload, not to forget a different native language.

You are still welcome to deal with Globalsat Taiwan if you would prefer not to communicate with your local respresentation. This is your choice. But the resource is there for you to use and for your benefit.
_________________
www.easydevices.co.uk

Tel: 0871 7000 156
Globalsat UK Distributor
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iankb
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Joined: May 09, 2005
Posts: 283
Location: Reading, UK

PostPosted: Sun Oct 02, 2005 6:51 pm    Post subject: Reply with quote

And judging by your very speedy turnround with firmware upgrades, we will get as good, if not better, reponse from yourself Sean.
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Ian

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