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timmyo
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Joined: Oct 20, 2004
Posts: 76
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 Posted: Fri Sep 16, 2005 4:27 pm Post subject: Want to buy new maps - don;t have my original CD/sleeve |
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Is there any way to do this? I have been around in circle on the TomTom site and can't see a way to do it ?
Anyone had this problem and found a solution? I just want to buy the latest TTG software/maps/postcode feature
ta
Tim |
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timmyo
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Joined: Oct 20, 2004
Posts: 76
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| Posted: Fri Sep 16, 2005 5:47 pm Post subject: |
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btw has the TomTom support site been down long or just today ?
I managed to download the upgrade file from the website (5.2) and I now need to go to www.ttcode.com to get a code which I am expecting to have to pay for (?) but the site is down (all day) |
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timmyo
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Joined: Oct 20, 2004
Posts: 76
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| Posted: Fri Sep 16, 2005 6:29 pm Post subject: |
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ok support area working - I can only retrieve the product code with my original receipt - what a joke  Who keeps them ? 
TomTom don't want my money it seems  |
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sparkey
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Joined: Jul 01, 2005
Posts: 185
Location: Pembrokeshire
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| Posted: Fri Sep 16, 2005 6:41 pm Post subject: |
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you got product code the thing on credit card thingy you only need your device code that is your tomtom which is LLNLLLLLLL
L=letters
N=number |
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sparkey
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Posts: 185
Location: Pembrokeshire
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Eldar
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Joined: Sep 24, 2004
Posts: 1294
Location: London
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| Posted: Fri Sep 16, 2005 7:49 pm Post subject: |
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Map updates are not free, you are referring to application update.
timmyo: you'll need to get in touch with TT CS, they should be able to explain how you can upgrade your old UK map to the new version, if you lost your CD with the product code try to get as much info as you can, including credit card records, delivery notes and bank statements with references to your initial purchase. |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10644
Location: Suffolk, UK
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| Posted: Fri Sep 16, 2005 8:12 pm Post subject: |
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| timmyo wrote: | ok support area working - I can only retrieve the product code with my original receipt - what a joke Who keeps them ?
TomTom don't want my money it seems |
Tim - You only need your Product Code from your Old Map to be able to get the Updated Map.
You need to follow the trail from http://www.tomtom.com/shop/upgrade.php
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1145 |
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timmyo
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Joined: Oct 20, 2004
Posts: 76
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| Posted: Sat Sep 17, 2005 1:38 pm Post subject: |
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| Oldboy wrote: | | timmyo wrote: | ok support area working - I can only retrieve the product code with my original receipt - what a joke Who keeps them ?
TomTom don't want my money it seems |
Tim - You only need your Product Code from your Old Map to be able to get the Updated Map.
You need to follow the trail from http://www.tomtom.com/shop/upgrade.php |
That site is down today yet again.
Although, I think that it's the product code I was referring to as not haviong access to, and which requires my original purchase receipt to get from TomTom (and which takes 6 weeks)
I appreciate that I am only one customer, and that the 70 Euro or so of lost revenue isn't going to bankrupt them  but if there is a dumber way to do this, I can't think of it.
I can't even use the updated firmware as that wants authorizing (with my product code!) too - thank god I kept a backup of my SD card before I tried to use it. |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10644
Location: Suffolk, UK
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| Posted: Sat Sep 17, 2005 1:49 pm Post subject: |
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| timmyo wrote: | | I can't even use the updated firmware as that wants authorizing (with my product code!) too - thank god I kept a backup of my SD card before I tried to use it. |
You shouldn't need a code to update the different versions. I've gone all the way from 4.2 to 5.202 and it just upgraded.
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1145 |
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timmyo
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Joined: Oct 20, 2004
Posts: 76
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| Posted: Sat Sep 17, 2005 8:01 pm Post subject: |
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| Oldboy wrote: | | timmyo wrote: | | I can't even use the updated firmware as that wants authorizing (with my product code!) too - thank god I kept a backup of my SD card before I tried to use it. |
You shouldn't need a code to update the different versions. I've gone all the way from 4.2 to 5.202 and it just upgraded. |
maybe i downloaded the wrong file then? I'll try again if/when the site is available |
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Oldboy
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Joined: Dec 08, 2004
Posts: 10644
Location: Suffolk, UK
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| Posted: Sat Sep 17, 2005 8:09 pm Post subject: |
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| timmyo wrote: | | Oldboy wrote: | | timmyo wrote: | | I can't even use the updated firmware as that wants authorizing (with my product code!) too - thank god I kept a backup of my SD card before I tried to use it. |
You shouldn't need a code to update the different versions. I've gone all the way from 4.2 to 5.202 and it just upgraded. |
If you want version 5.0 upwards, you can download it from - http://myweb.tiscali.co.uk/oldboy/TomTomPOI/index.html
maybe i downloaded the wrong file then? I'll try again if/when the site is available |
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1145 |
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timmyo
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Joined: Oct 20, 2004
Posts: 76
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| Posted: Mon Sep 19, 2005 10:23 am Post subject: |
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| Oldboy wrote: | | timmyo wrote: | | Oldboy wrote: | | timmyo wrote: | | I can't even use the updated firmware as that wants authorizing (with my product code!) too - thank god I kept a backup of my SD card before I tried to use it. |
You shouldn't need a code to update the different versions. I've gone all the way from 4.2 to 5.202 and it just upgraded. |
If you want version 5.0 upwards, you can download it from - http://myweb.tiscali.co.uk/oldboy/TomTomPOI/index.html
maybe i downloaded the wrong file then? I'll try again if/when the site is available |
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ta for that - I just found it on your site at http://myweb.tiscali.co.uk/oldboy/TomTomUpdates/index.html - will use that one when I get home
ta
Tim |
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Snig
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Joined: Nov 23, 2004
Posts: 37
Location: Solihull, UK
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| Posted: Mon Sep 19, 2005 1:26 pm Post subject: |
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Tim,
If you've changed SD card (to a non-TomTom one), you do need to type in the activation code when you change firmware version. I suspect you had the right file but Oldboy hasn't changed SD cards.
Regards,
Mark. |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10644
Location: Suffolk, UK
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| Posted: Mon Sep 19, 2005 8:20 pm Post subject: |
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| Snig wrote: | Tim,
If you've changed SD card (to a non-TomTom one), you do need to type in the activation code when you change firmware version. I suspect you had the right file but Oldboy hasn't changed SD cards.
Regards,
Mark. |
Oh yes he has. I went from 128MB, to 256MB, and finally to 1GB.
The only time I activated was when I bought MOWE.
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1145 |
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Snig
Occasional Visitor
Joined: Nov 23, 2004
Posts: 37
Location: Solihull, UK
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| Posted: Mon Sep 19, 2005 10:15 pm Post subject: |
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| Oldboy wrote: |
Oh yes he has. |
So much for that idea, then. :D
Still, I'm not surprised that Tim's being asked to activate the firmware - I had to when I went from 4.42 to 5.0. Lots of others did too. Others didn't and the theory of the day was that it was down to changing SD cards. Ho hum.
Regards,
Mark. |
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