hi to all new guy here with a problem (activation code)

gilt · Occasional Visitor Joined: Sep 06, 2005 Posts: 9

Hi to all !!!
Well typical newbie here with a problem to start me off on the wrong foot.
Ive purchased a tomtom go out of the paper complete with cables sucker etc....
One problem,Ive been using the device totally fine but somebody told me to go to tomtom website for free downloads to bring upto a new version (think version 5 mentioned ) this is what ive done and put the download on the device to find now it gives me a device code and asks for a activation code ?? This activation code I do not have,help,where,how,when.....??? £250 for my device and now I can not use it.......please help
M Sad

Oldboy · Posted: Tue Sep 06, 2005 7:26 pm Post subject:

For the price, I'm assuming you have a Classic, and not a TTG300.

If your TTG was a Classic you will have got a CD. The sleeve of the CD has a Product Code printed on it. You use the Device Code and the Product Code on TomTom's Activation Website, www.ttcode.com and it will produce an Activation Code for you to use with your Device.

If I am wrong come back with which TTG you have, what you had on it, and what you're trying to put on it.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

sparkey · Posted: Tue Sep 06, 2005 7:27 pm Post subject:

Has the sd card in the tomtom have tomtom written on it?

gilt · Occasional Visitor Joined: Sep 06, 2005 Posts: 9

the card has tom tom go written on it...
Im told when I bought the device this is TomTomGo with out any number so I would presume the one b4 a tomtomgo 300???
God I know Im thick,teach me to buy second hand....no cd,no box,no packaging only all cables and sucker mounting...
thanks for trying to help me...

Oldboy · Posted: Tue Sep 06, 2005 7:38 pm Post subject:

Have a word with the seller to see if he has missing parts. Without them you will need to buy a new SD card with the GB maps on it.

If fact a better bet would be to buy the MOWE as they don't cost that much more.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

gilt · Occasional Visitor Joined: Sep 06, 2005 Posts: 9

sorry oldboy forgot to say Ive just tried to put on it a free download off the tomtom website....as adviced by a work friend....now its on the screen comes up with a device number but asks for a activation code....

Oldboy · Posted: Tue Sep 06, 2005 7:41 pm Post subject:

Which free download was that?
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

gilt · Occasional Visitor Joined: Sep 06, 2005 Posts: 9

it worked totally fine when I bought the device including gatsos etc...but now ive tried putting this free download on it wont work....

gilt · Occasional Visitor Joined: Sep 06, 2005 Posts: 9

http://www.tomtom.com/support/rightnow.php?Page=http%3A//support-uk.tomtom.com/cgi-bin/uk.cfg/php/enduser/std_adp.php%3Fp_faqid%3D1750

thats the link.....

gilt · Occasional Visitor Joined: Sep 06, 2005 Posts: 9

so have a fluffed up and knackered it already please say no.... Sad

Oldboy · Posted: Tue Sep 06, 2005 8:10 pm Post subject:

That shouldn't have caused a problem. I still think it might be worth trying to contact the seller.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

gilt · Occasional Visitor Joined: Sep 06, 2005 Posts: 9

hmmm bought it out the paper so bit of a problem....and he posted it me...so no ideas on this one??

Eldar · Posted: Tue Sep 06, 2005 11:13 pm Post subject:

TT might be able to tell you the activation code for your device.... if they choose to that is.

dadio · Occasional Visitor Joined: Apr 17, 2005 Posts: 5

When purchasing goods like this you should be aware that the TOMTOM GO and similiar SATNAV products are currently being targeted by scum. I have no doubt that if you have purchased a stolen unit, the rightful owner can have a smug little smerk. The lesson to be learnt is buy cheap and get burnt. It's unlikely that TOMTOM will help for this very reason.

gilt · Occasional Visitor Joined: Sep 06, 2005 Posts: 9

Well I did buy out the paper so I call that being ok,Im sure if the device would of been stolen it would not have come with all the bracket,cable,instruction book??
Maybe Im to trusting! The unit worked totally fine until I did the free upgrade.Spoke to somebody today and he thinks buying a new sd card with great britain maps will sort out the problem???
Thanks to all anyway

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