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damaged screen

 
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golfmk2
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Joined: Aug 08, 2005
Posts: 3

PostPosted: Mon Aug 08, 2005 7:32 pm    Post subject: damaged screen Reply with quote

Hey all, new to here so please be patient!!

I bought an Mdpna100 from halfords earlier this year!! i lent it to my brother-in-law who susequently dropped it by accident!!

The trouble is, it looks like the screen is leaking! does anybody know of somewhere i can take it to have it repaired?

i recently moved house and lost all the proof of payment and warranty certs!! hence the reason i want to go somewhere else to have it repaired!!
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golfmk2
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Joined: Aug 08, 2005
Posts: 3

PostPosted: Tue Aug 09, 2005 7:46 pm    Post subject: Reply with quote

has anyone got any ideas????
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tel33
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Joined: Mar 23, 2005
Posts: 159
Location: UK Portsmouth

PostPosted: Wed Aug 10, 2005 6:32 pm    Post subject: Reply with quote

How about buy a new one and make the person who broke your one pay for it, is that an idea? Wink
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NeilBennett
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Joined: Sep 18, 2003
Posts: 69

PostPosted: Wed Aug 10, 2005 7:41 pm    Post subject: Replacement is never an economic option Reply with quote

In the good old days of B&W screens this may have been an option, however 3.5" lcds plus touch sensitive membranes, even if you couldtrack on down, which I doubt. Realistically it is a case of get the cause to cure this for you with cash.
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golfmk2
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Joined: Aug 08, 2005
Posts: 3

PostPosted: Thu Aug 11, 2005 10:33 pm    Post subject: Reply with quote

cheers Sad
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gazza09
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Joined: Feb 16, 2005
Posts: 18

PostPosted: Fri Aug 12, 2005 3:23 pm    Post subject: Reply with quote

Hi,

Is your PDA still under the 12 month warranty?

I have an Medion PNA100 PDA which I purchased 6 months ago.

I managed to damage the Touch Screen (My own stupid fault).

I contacted Medion Service Centre (Telephone Hotline 0870 7270370) and explained that I had accidently damaged the screen.

They said that they would need to evaluate the damage to give me a quote for the repair.

They arranged for the PDA to be picked up by one of the main Courier companies.

I enclosed a covering letter explaining what was damaged and also that I had caused the damage.

Four weeks later, my PDA was returned with a brand new screen and guess what? No charge! They repaired the item under warranty.

It is worth a try. They also repair items outside of warranty (at a cost).
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gazza09
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Joined: Feb 16, 2005
Posts: 18

PostPosted: Fri Aug 12, 2005 3:29 pm    Post subject: Reply with quote

I forgot to mention the following.

I did not need to give proof of purchase or warranty document.

All they asked for was the serial number of the item and the approximate date of purchase. I believe the serial number is under the battery so make sure you back up the PDA to your PC as you will lose everything stored in memory (not the SD Card) when you remove the battery :D
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skr80
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Joined: Jul 30, 2005
Posts: 7

PostPosted: Thu Aug 18, 2005 6:07 pm    Post subject: Reply with quote

I called the helpline with a similar query having seen one on ebay with a damaged screen

they wanted 50 quid to look at it, and a further 70 quid to replace screen - basically not worth it!
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Jez_Gafys
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Joined: Jul 05, 2004
Posts: 16

PostPosted: Fri Aug 19, 2005 1:26 pm    Post subject: Reply with quote

You could alwasy fit the screen yourself, once you open the unit the screen is just attached by a small ribbon clip, realy teh clip the screen pops out fit the new screen close the clip and heypresto
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Jez_Gafys
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Joined: Jul 05, 2004
Posts: 16

PostPosted: Fri Aug 19, 2005 1:28 pm    Post subject: Reply with quote

Sorry about my typos above and no Edit which is silly.

What I was saying was

You release the clip and pull out the ribbon (make sure your release teh clip otehrwise you will damage the ribbon, then lift the screen out. Put the new screen back in and insert the ribbon, close the clip and heypresto :D
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Boldzak
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Joined: Dec 14, 2004
Posts: 26

PostPosted: Thu Aug 25, 2005 1:20 am    Post subject: Reply with quote

Now there's an idea - I have an 'old' Mio 168 which has been retired since I closed in it my car door and the screen cracked. One question though ... where on earth can you buy a replacement screen for a DIY repair?
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