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Activation website not working?

 
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pj777
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Joined: Mar 18, 2005
Posts: 11
Location: UK

PostPosted: Wed Jul 20, 2005 3:55 pm    Post subject: Activation website not working? Reply with quote

Hi,

I've recently changed from a TomTom GO to TT NAV 5 on my XDA2i (given the GO to my wife). Have installed everything OK but I can't seem to get the product activated.

Every time I go through to the activation website (ttcode.com) I get a CGI error. This happens sometimes upon initially accessing the website, sometimes after step 1 and sometimes after step 2. ultimately I have not been able to go compleely through the process and activate the software!!

Does anybody know what this CGI error is? I guess it's a website problem but that's about as much as I can gather...

Also, is anyone else having problems activating their product?

Any info much appreciated...
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CJackel492
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Joined: Mar 15, 2005
Posts: 210

PostPosted: Wed Jul 20, 2005 4:09 pm    Post subject: Reply with quote

Yes,

I've noticed the www.ttcode.com website is having problems,

Must be inherent in TomTom software, Laughing Laughing Laughing Laughing

Carl,
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Crocodile
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Joined: Jun 06, 2004
Posts: 196

PostPosted: Wed Jul 20, 2005 7:27 pm    Post subject: Reply with quote

I activated a copy of TTN5 this morning with no problem but now get the CGI error you refer to, so this is definately (another) Tom Tom problem.

There's an option to go online to activate during installation rather than activating manually from www.ttcode.com, have you tried that?
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CJackel492
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Joined: Mar 15, 2005
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PostPosted: Wed Jul 20, 2005 8:09 pm    Post subject: Reply with quote

It's nice that you can activate via the web site,

So you can save the activation code,

Carl,
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sschelle
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Joined: Jul 20, 2005
Posts: 10

PostPosted: Thu Jul 21, 2005 1:49 am    Post subject: Reply with quote

The site was up a few minutes ago, I successfully completed an activation (via the Web).
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Crocodile
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Joined: Jun 06, 2004
Posts: 196

PostPosted: Thu Jul 21, 2005 7:56 am    Post subject: Reply with quote

CJackel492 wrote:
It's nice that you can activate via the web site,

So you can save the activation code,

Carl,

If you register the product code under My Products, the product & activation codes are always available - well as long as the site's up....
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gsutherby
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Joined: Jun 07, 2005
Posts: 8
Location: Spain

PostPosted: Thu Jul 21, 2005 8:08 am    Post subject: Reply with quote

It's gone again
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Dell Axim X50V
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Talkingbollox
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Joined: 14/10/2002 15:11:34
Posts: 439
Location: United Kingdom

PostPosted: Thu Jul 21, 2005 4:32 pm    Post subject: Reply with quote

ttcode.com finally worked for me this morning - needed a few trys though. It was frustrating as I couldn't activate last night.

Used TT3 on my 3970 to travel to Coventry this morning.

Will be using TT5 on my new hx2750 on the return journey.
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pj777
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Joined: Mar 18, 2005
Posts: 11
Location: UK

PostPosted: Sat Jul 23, 2005 7:53 pm    Post subject: Reply with quote

I received a reply from TomTom that their server was down and should be back soon...eventually used the automatic option (via GPRS). All happy now...
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