At last I've gone and done it! now I need some answers.

Faust · Regular Visitor Joined: May 02, 2005 Posts: 210

Well I've finally gone and done it, after weeks of research mainly on this excellent forum, sleepless nights etc. should I buy TomTom, NavMan, or Mio, I have today bought the TomTom Go 300. What a brilliant bit of kit - rarely have I found a piece of technology so easy to use, the interface is so user friendly and intuitive, brilliant. I do have some questions though, what am I supposed to do with the product card (not as daft a question as you might think) when I try to register I just get "not available" which seems a bit odd. I have got version 5.0 do I need to update to 5.10? if so the instructions tell you to use the AC adaptor before attempting the upgrade - the Go 300 does not come supplied with an AC adaptor. I am also sweating now on getting MOWE or a Map of France before the end of June, or else my money will have been wasted. I noticed on one of the posts on this forum that people had pre-ordered their maps but they hadn't yet received them - how did they do this. When I have gone onto the TomTom online store there is no apparent way of buying anything - all items simply say "AVAILABLE SOON" all very perplexing and worrying. Long post I know but I really would appreciate some knowledgeable answers. Thanks

rkm_hm · Posted: Sun May 22, 2005 10:46 pm Post subject:

I'm not going to attempt to answer all of that, but here's a couple of points.

I suppose the reference to using the mains adaptor is a carry-over from the Classic which does have one. You can buy one of the right spec from the likes of Maplins for a few quid - or just make sure that the battery is in a good state of charge (from the car charger) before attempting any updates.

Before upgrading the software or making any changes, back up the whole SD card to your PC. You need to connect it to the PC using the USB cable, and then use Windows Explorer (or equivalent) to copy the complete directory structure and files to a folder (which you need to create first) on your PC. This is very important because, unlike the Classic, the 300's map data comes only on SD - and if you lose it, it's gone for ever! The 'backup' program which you can run from the suppled CD only backs up your personal data - and doesn't do a complete job.

With regards to the Maps of Western Europe, I guess that people who have pre-ordered have already got the previous version - and have been given an opportunity to pre-order the upgrade. Since you're not in that category, I fear that you'll have to wait a little longer.

There seems to be some uncertainty as to exactly what maps are supplied as standard with the 300. I was under the impression that you get the GB-Plus map - giving street level detail in GB and major roads for the rest of Europe - all integrated into a single map. But someone has said that you only get GB maps, so I'm not sure. If you have got a Plus map, it will get you pretty close to your destination in Europe even if the detailed maps don't arrive in time.

Roger

PJEvans · Regular Visitor Joined: Apr 13, 2005 Posts: 109

windsurfer · Posted: Sun May 22, 2005 11:26 pm Post subject:

The New "Maps of Western Europe" can be ordered here. http://www.amazon.co.uk/exec/obidos/ASIN/B0009EPZMU/ref%3Der%5Fra%5Facc%5Fdp%5F2/202-9603745-2476663

Dont rely on their estimated delivery date though because TomTom are qouting end of June on thier site:?

Take a look http://www.tomtom.com/support/rightnow.php?Language=1&Page=http%3A//62.250.17.58/cgi-bin/uk.cfg/php/enduser/std_adp.php%3Fp_faqid%3D2633

MikeB · Posted: Sun May 22, 2005 11:31 pm Post subject:

Dont worry too much about upgrading and plugging in the AC adapter. Just make sure that the battery is well charged before you upgrade and everything should be OK.
_________________
Mike Barrett

rkm_hm

Oldboy

PJEvans · Regular Visitor Joined: Apr 13, 2005 Posts: 109

rkm_hm

[quote="PJEvans"]

Zuke · Posted: Mon May 23, 2005 11:23 am Post subject:

Well, TT will know by now that a 300 owner without a full SD backup is going to get into trouble. I wonder if this is another example of TT correcting a problem as they go along and modifying the setup CD in later shipments?

rkm_hm · Posted: Mon May 23, 2005 12:06 pm Post subject:

PJEvans · Regular Visitor Joined: Apr 13, 2005 Posts: 109

I was surprised when the TomTom did it, I did the backup using the CD but it didn't tell me that it had created the folder.
It was only a while later when I was looking for something in my documents I saw a folder that had been named 'TomTom Go AK8SJ AAETA'. When I opened it up there everything was. Smile

I have one of the first batch of TTG 300's from Maplins, that was delivered the day after release. One of the one's that flashes up ASN even though the 300 is not meant to have it.

I wonder if anyone else who has a TTG300 that has done a backup from the CD has discovered one of these folders Question

matt748 · Occasional Visitor Joined: May 23, 2005 Posts: 36

I did the 'backup' from the cd, and also had the folder made for me with a similar title to the post above. I'm not sure if this contains the same info as manually copying the SD though. It had a lot of stuff in there though!

Faust · Regular Visitor Joined: May 02, 2005 Posts: 210

I have backed up the SD card - I must be losing my marbles, I forgot about the integrated card reader in my printer, so I just did a drag and drop from the card to my PC. TomTom's website still has me baffled, am I missing something, because I cannot find a way of purchasing anything on their site, so how on earth are customers, some of them on this forum placing orders for maps? TomTom have responded to an email today concerning maps which says they will be in touch in two working days with an answer - not holding my breath though. Is there any need for me to upgrade from version 5.0 to version 5.10? Used TomTom for work today, very impressed, only minus is that it seems a little slow to pick up satellite signal from cold. If I can get the maps though I will not be disappointed with my purchase

rkm_hm · Posted: Mon May 23, 2005 5:43 pm Post subject:

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