iCN630 Error Message

RobUK · Occasional Visitor Joined: Feb 11, 2004 Posts: 13

I turned my Navman iCN630 on this morning, to be faced by a blank screen (black background) and the following error message:

==
Bootloader 2.08.1002 built on Jun 01 2004 at 16:34:14
Signal 2 (ARITHMETIC EXCEPTION), type 2
==

Sad

Can anyone shed any light ?!

Any advice appreciated.

Many thanks,

Rob.

Nightrider · Occasional Visitor Joined: Apr 08, 2005 Posts: 3

Rob,
if you ever have been sucessful, please let me know how as I am facing the very same situation here and cannet find any help as the unit is out of warranty and no one cares anymore.
The word at Dixons was rude, they replace without any question within the warranty period, afterwards they cannot help anymore....

Tim Buxton · Posted: Fri Apr 08, 2005 7:37 pm Post subject:

Have you tried resetting the unit? With the power lead connected, hold down the OK button and the Power/Home button. One of the options is to reset (format?) the unit. I can't remember exactly but it's the option above the one to format the SD card. Then turn the unit off again, start Navman Desktop and power the unit on again. Hopefully you'll be asked if you want to install the update. This works for V2 and V3; I'm not sure about V1.
_________________
Tim

Nightrider · Occasional Visitor Joined: Apr 08, 2005 Posts: 3

Thanks Tim,
all I get on this procedure is the black screen
Navman iCN 630
Bootloader 2.05.0000 built on....
in green SIGNAL (--rt_raise called)
Signal 2 (Arithmetic Exception), type2

and no chance to fomat at all.
I have SmartST V2 installed.

Holding down the ESC button while powering up the unit allows for the desktop to select the Install Application procedure, and the iCN630 starts the update procedure, downloads the software from the PC and reports job completed while the PC shows a pop-up informing me that the transfer of the application was not successful.
There is of course no change of behaviour after this procedure is completed...

Since I am a little desperate as I need to leave for Europe again beginning next week, I am very much interested in any support available...

Thanks

Reiner

Tim Buxton · Posted: Sat Apr 09, 2005 8:55 am Post subject:

Sorry, if that doesn't work, the only option I can think of is to call Navman Technical Support on 01293 780500 and explain to them what happens and what you have done to attempt to rectify it.

I imagine they will ask you to send the unit back for repair but I don't know how economical this might be.
_________________
Tim

Nightrider · Occasional Visitor Joined: Apr 08, 2005 Posts: 3

thank you anyway, will see what will happen

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