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drhafees Occasional Visitor
Joined: Apr 08, 2005 Posts: 1
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Posted: Fri Apr 08, 2005 4:27 am Post subject: Quest not acquiring satellites after reseting data |
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My Quest was working fine until I reset the Quest user data by clicking on Menu button while inside settings menu. This casued the pointyer to go to Garmin USA and then refused to Lockk on any satellites at all. Please help as I am desperate. The unit is only 4 day old and it stopped working. |
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Skippy Pocket GPS Verifier
Joined: 24/06/2003 00:22:12 Posts: 2946 Location: Escaped to the Antipodies! 36.83°S 174.75°E
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Posted: Fri Apr 08, 2005 9:30 am Post subject: Re: Quest not acquiring satellites after reseting data |
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drhafees wrote: | My Quest was working fine until I reset the Quest user data by clicking on Menu button while inside settings menu. This casued the pointyer to go to Garmin USA and then refused to Lockk on any satellites at all. Please help as I am desperate. The unit is only 4 day old and it stopped working. |
First of all don't panic! You haven't broken it!
The Quest normally stores a lot of information about the satelites and their orbits, you have deleted this data. The Quest can download it again but it will take a little while.
Switch your Quest on and go to the satelite page.
Take it to an area where you have a GOOD view of the sky
Wait 15 - 30 minutes while it gathers it's data again, don't interrupt the Quest's view of the sky or move it too much during this time.
It should work fine after that and get a fix from cold (ie been switched off for 12 hours or more) in under 60 seconds.
And don't mess about with the reset again! _________________ Gone fishing! |
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quest Occasional Visitor
Joined: Jan 13, 2005 Posts: 16
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Posted: Mon Apr 18, 2005 7:33 pm Post subject: |
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I have also lost satalite reception. I do not recall confirming any resets. I will try the advise below and report back.
thanks - great forum (if it works ) |
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quest Occasional Visitor
Joined: Jan 13, 2005 Posts: 16
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Posted: Mon Apr 18, 2005 10:05 pm Post subject: |
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No joy it seems (will see properly on my 100 mile commute tomorrow) - Should we be using "skyview track up" in the GPS info page or "North up". The quest did try and search each satillate.
If this fails.. is it worth resetting back to factory settings and then reloading the maps?
Please help to put my life back together
All similar situations and help appreciated |
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Skippy Pocket GPS Verifier
Joined: 24/06/2003 00:22:12 Posts: 2946 Location: Escaped to the Antipodies! 36.83°S 174.75°E
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Posted: Tue Apr 19, 2005 8:26 am Post subject: |
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quest wrote: | No joy it seems (will see properly on my 100 mile commute tomorrow) |
It will take at least 15 minutes to complete the procedure. You MUST have a good view of the sky, not interrupted at any time and it is best if you are NOT moving.
During this time, it must "see" the satellite continuously for it to be able to lock on to it and download the data it needs. If the view of the sky is interrupted (ie by going under a bridge) then it has to start over again. This means it may never complete the initial lock on while you are moving.
[quote="quest"]Should we be using "skyview track up" in the GPS info page or "North up". The quest did try and search each satillate.[/quest]
North/Skyview up - doesn't matter. _________________ Gone fishing! |
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is_don_is_good Occasional Visitor
Joined: Apr 08, 2005 Posts: 3
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Posted: Mon Apr 25, 2005 2:14 pm Post subject: |
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This might help if you're still having problems,
To enhance stability of reception the receiver tends to keep looking for the satellites that it was previously listening to... If the GPS is reset OR if you move it a long distance - ie to another country, you get a problem because those satellites are nolonger there to be listened to!
You would think that it could sort this out by itself but apparently not!
You need to go to the satellie screen (GPS info) then press the menu button and select "new location". This forces the GPS to look for satellites in the current area. As noted previously, you need to be out in the clear away from buildings & trees.
I had to do this when a UK purchased Quest was moved to Oz.
Don |
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Skippy Pocket GPS Verifier
Joined: 24/06/2003 00:22:12 Posts: 2946 Location: Escaped to the Antipodies! 36.83°S 174.75°E
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Posted: Mon Apr 25, 2005 5:55 pm Post subject: |
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is_don_is_good wrote: | You would think that it could sort this out by itself but apparently not! |
If you have moved 1,000 miles or more then manually setting the location helps it get a fix quickly.
If you don't change the location, it will still get a fix but it takes a few minutes longer. _________________ Gone fishing! |
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