cant get my computer to see my tom as removable

algypan · Posted: Wed Aug 15, 2007 12:35 pm Post subject:

use the ask us a question link under the FAQs i think thats what i did

wigfield · Posted: Wed Aug 15, 2007 12:37 pm Post subject:

i sent them my email

but im to impationt i want it to work now Laughing Out Loud

algypan · Posted: Wed Aug 15, 2007 2:30 pm Post subject:

My brother was discussing this with me and he remembered that when we had the trouble we where using one of those usb hub extention things that give you a few more usbs well the problem was that. If you have one of those that could be the problem you need to plug your go directly into the main usb port on the pc hope this helps.

wigfield · Posted: Wed Aug 15, 2007 2:35 pm Post subject:

cheers algypan

but sadly ive not got it connected to the hub,its just weird why it worked ok up to now

ive got about 6usb headers and not one of them wants to install it

DennisN · Posted: Wed Aug 15, 2007 3:08 pm Post subject:

That's why I mentioned USB extension hub earlier - my MacBook wouldn't connect and the tip for that was to use an extension, not one of the built in USB ports. Weird.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

wigfield · Posted: Wed Aug 15, 2007 3:27 pm Post subject:

it does sound like a power issue maybe but as ive had it working before im going to say its something else

but what i dont know i hope tomtom come up with the answer

i would format my pc but thats stupid if its not going to solve the problem

i did the next best thing which was to repair windows

rise50 · Occasional Visitor Joined: Aug 16, 2007 Posts: 1

just a thought, have you tried this?

Right click on 'my computer'
click on 'manage'
click on 'disk management'

Does the TomTom show up as a disk on this? If it does and it does not show up when you look under my computer, you might try to right click on the disk (while in disk management) and change the drive letter. It may be conflicting with something else.

wigfield · Posted: Thu Aug 16, 2007 3:07 pm Post subject:

i never did that shame i did see this reply before i did a format

yep i did a format of xp,tried again to install the tomtom xp didn't even pick it up,what i did was to take the sd card out then connect it to my pc then xp picked it up

so i turned of the tom then put the sd card back in then connected it to my pc once again, and hey xp picked it up and installed it and now its showing up in my computer

i still think there is something not right with my pc and tom as it should pick it up with the sd card in

well thanks for everyones help Smile

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