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If only he has an original backup (before using LMG) then restoring and using new account for the device cures the problem immediately. Another user, apart from me and this user here, experienced exactly the same problem in a very similar context and this helped both him and me.
Looks like there is or seems to be a general problem with TomTom activation servers when they change the device code manually.
Also one more question, I know we had a similar discussion just a moment ago (720 typo thread) but I wonder if cracking a map but the user in that kind of situation could really be considered a piracy? Please excuse me, but I really have to ask about this.
Joined: Feb 27, 2006 Posts: 14893 Location: Keynsham
Posted: Sun May 25, 2008 12:39 am Post subject:
kichu1979 wrote:
Also one more question, I know we had a similar discussion just a moment ago (720 typo thread) but I wonder if cracking a map but the user in that kind of situation could really be considered a piracy? Please excuse me, but I really have to ask about this.
I fear my own (personal) answer must be that it's wrong. As soon as you start going down the road of "It's wrong, but maybe sometimes it isn't", you are moving towards anarchy. That case was (720 typo) an indication of a device using a map which it couldn't possibly have obtained legally, the map not yet being released for the 720. We know that was a typo and the guy had a 730, so all was well. But getting a non-released map would be piracy, straight and simple - the only legal source for TomTom maps nowadays, is pay for them and download them. TomTom use security measures to prevent a map being used on any device other than the one for which it was bought. We all know that "cracking" means overcoming the security measures protecting copyright in order to use an illegal copy of a map. _________________ Dennis
We all know that "cracking" means overcoming the security measures protecting copyright in order to use an illegal copy of a map.
While in most cases this would be true I think here it is not. In jbsolutions case, he is entitle to the map (via LMG), he downloaded the map in a legitimate way (via HOME & LMG), it's only TomTom messing with their activation (because of some software error). TomTom's latest map guarantee gave him right to the map and what next it allowed to download the map. So technically the whole issue reminds me the case "im breaking into my own car because something is wrong with the keys".
Similar situation exists in Polish copyright law. The law allows you to make one copy of any software for personal backup. So even if you have original cd protected fromy copying and you make the copy for your own backup use (even if you need to break the copy protection to do that) you are all fine within the copyright law.
Sorry for being bit off-topic here, I just wonder how the above case would look strictly from the legal side.
But getting back on-topic. I think the real case of the problem is TomTom support messing with device code associations by hand. My situation with the account looked following.
I had old 920 assigned to the account (for more than 6 months). Connected new device, told HOME to update the device assigned to the account automatically. All was fine. GOT LMG and 8.05 maps, all went fine. Device got broken. Replaced with a new one. TomTom support changed the device code by hand. LMG got the maps, but with invalid
activation.
I wonder why the one device in 6 months limit is enforced. Since all services are strictly activated for any single device code/id, there is no
point in limiting this to users.
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