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Welshrich Occasional Visitor
Joined: May 17, 2007 Posts: 7
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Posted: Wed Sep 26, 2012 10:08 pm Post subject: Lost POI's after Update |
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Hi, I updated my XL last night and now I have no custom POI's even though they are still showing in the map folder. I tried putting them in the map folder again but still they dont work.
Any ideas on what is causing this issue please! |
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dhn Frequent Visitor
Joined: Oct 08, 2007 Posts: 2544 Location: Toronto CANADA
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Posted: Wed Sep 26, 2012 11:20 pm Post subject: |
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Isn't there an icon for Show POIS on map? If so, are your custom ones checked? _________________ David |
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Oldboy Pocket GPS Moderator
Joined: Dec 08, 2004 Posts: 10642 Location: Suffolk, UK
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Posted: Thu Sep 27, 2012 6:20 am Post subject: Re: Lost POI's after Update |
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Welshrich wrote: | I tried putting them in the map folder again but still they dont work. | In what way don't they work?
They don't work with Warn When Near, or they're not visible on the Browse Map screen.
Was it your Map that you Updated? Are the files in the Map Folder that you are currently using? Or in the Folder named map.
In Browse Map Options there is a Points of Interest 'tickbox' for Map Detail Preferences. _________________ Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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Welshrich Occasional Visitor
Joined: May 17, 2007 Posts: 7
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Posted: Thu Sep 27, 2012 7:29 am Post subject: Re: Lost POI's after Update |
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Oldboy wrote: | Welshrich wrote: | I tried putting them in the map folder again but still they dont work. | In what way don't they work?
They don't work with Warn When Near, or they're not visible on the Browse Map screen.
Was it your Map that you Updated? Are the files in the Map Folder that you are currently using? Or in the Folder named map.
In Browse Map Options there is a Points of Interest 'tickbox' for Map Detail Preferences. |
They aren't visible when you go into 'browse map', so not able to tick them. When you go into the map folder they are clearly there.
The problem is I didn't back it up before I did the update! |
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Oldboy Pocket GPS Moderator
Joined: Dec 08, 2004 Posts: 10642 Location: Suffolk, UK
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Posted: Thu Sep 27, 2012 9:58 am Post subject: Re: Lost POI's after Update |
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Welshrich wrote: | Oldboy wrote: | Are the files in the Map Folder that you are currently using? Or in the Folder named map. |
They aren't visible when you go into 'browse map', so not able to tick them. When you go into the map folder they are clearly there. |
_________________ Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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Welshrich Occasional Visitor
Joined: May 17, 2007 Posts: 7
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Posted: Thu Sep 27, 2012 9:56 pm Post subject: Re: Lost POI's after Update |
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Oldboy wrote: | Welshrich wrote: | Oldboy wrote: | Are the files in the Map Folder that you are currently using? Or in the Folder named map. |
They aren't visible when you go into 'browse map', so not able to tick them. When you go into the map folder they are clearly there. |
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It's in the actual Western Europe map folder where all the POI's are. I have tried copying the poi.dat file and the crpoi.dat from a colleagues identical tomtom to no avail. |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Fri Sep 28, 2012 12:14 am Post subject: |
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Quote: | I have tried copying the poi.dat file and the crpoi.dat from a colleagues identical tomtom to no avail. |
poi.dat and crpoi.dat are for the built-in POIs, they're nothing to do with your own POIs sso don't wate your time on that line of experiment.
Quote: | They aren't visible when you go into 'browse map', so not able to tick them. When you go into the map folder they are clearly there. |
Not sure what you mean there. You don't tick them on the browse map screen. You tick them from a list in Change Preferences/ Show POI on map. DO they appear in that list?
And to avoid us second-guessing, can you give the file names of ALL the files for one of your POI categories and the folder name where you've put them
For example, if your POI was for donut shops, I would expect to see two files:
Donut_shop.ov2
Donut_shop.bmp
Both of which would be in a folder called "Europe" or "United Kingdom" or something similar.
Finally, if none of that works, do you want to send those files to someone here by email so someone else can look at them? _________________ "Settling in nicely" ;-)
Last edited by Andy_P on Fri Sep 28, 2012 1:40 pm; edited 1 time in total |
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JockTamsonsBairn Lifetime Member
Joined: Jan 10, 2004 Posts: 2777 Location: Bonnie Scotland (West Central)
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Posted: Fri Sep 28, 2012 10:49 am Post subject: |
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Andy_P wrote: | For example, if your POI was for donut shops, I would expect to see two files:
Donut_shop.OV2
Donut_shop.bmp
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_________________ Jock
TomTom Go 940 LIVE (9.510, Europe v915.5074 on SD & 8.371, WCE v875.3613 on board) |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Fri Sep 28, 2012 1:40 pm Post subject: |
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Bu**er, Damn that copy and paste! Thanks Jock, now corrected. _________________ "Settling in nicely" ;-) |
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Welshrich Occasional Visitor
Joined: May 17, 2007 Posts: 7
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Posted: Sun Sep 30, 2012 10:19 am Post subject: |
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Andy_P wrote: | Quote: | I have tried copying the poi.dat file and the crpoi.dat from a colleagues identical tomtom to no avail. |
poi.dat and crpoi.dat are for the built-in POIs, they're nothing to do with your own POIs sso don't wate your time on that line of experiment.
Quote: | They aren't visible when you go into 'browse map', so not able to tick them. When you go into the map folder they are clearly there. |
Not sure what you mean there. You don't tick them on the browse map screen. You tick them from a list in Change Preferences/ Show POI on map. DO they appear in that list?
And to avoid us second-guessing, can you give the file names of ALL the files for one of your POI categories and the folder name where you've put them
For example, if your POI was for donut shops, I would expect to see two files:
Donut_shop.ov2
Donut_shop.bmp
Both of which would be in a folder called "Europe" or "United Kingdom" or something similar.
Finally, if none of that works, do you want to send those files to someone here by email so someone else can look at them? |
Sorry for the delay in my reply....
The folder is the map folder, Western and Central Europe.
All the files are the standard .ov2 files, I have been downloading speed cameras off here for the last 5 years and they don't work either. Even though they are in the said western europe map folder.
the poi.dat file and the crpoi.dat file were indeed missing after I did the tomtom home update. I copied them from a friends similar device but as mentioned above this wont work.
I tried ringing tomtom support but they were clueless. |
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Welshrich Occasional Visitor
Joined: May 17, 2007 Posts: 7
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Posted: Sun Sep 30, 2012 10:31 am Post subject: |
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Hi Andy
I just found one of your replies on another forum and it's done the trick!
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Mon Oct 01, 2012 9:44 am Post subject: |
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Aha! That old "Home makes another c*ck-up" scenario!
Well done for finding that. Wish I'd thought of it... (again! ) _________________ "Settling in nicely" ;-) |
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