SuperEtrader

steveadi · Posted: Wed Dec 01, 2004 2:39 pm Post subject: SuperEtrader

ordered an ipaq 2210 with tomtom kit from these and was very impressed with the service i had. things are running smoothly so far and a good item.
I would like to think if i had to rma (hopefully not) that they will be as quick and effiecent as they were with delivery. :D

steveadi · Posted: Wed Dec 15, 2004 2:45 pm Post subject:

just checked my item after reading the sticky "warning grey imports" for the first time and guess what Evil or Very Mad

i have a grey import uuf singapore although nothing as changed from my previou post. i doubt there is nothing i can do now. just so other buyers know that dealing with superEtrader they should check before buying.

steve.
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tomtom go 720T

peat · Occasional Visitor Joined: Nov 01, 2004 Posts: 18

Yep same here.

I ordered a HP hx4700 and specifically asked before ordering
"Ive heard you are selling grey malaysian imports?" to which SuperEtrader told me.
"No we stock the ABU UK models"

So with my mind at ease I put my order in. A few days later (Yes very quick posting thats one good thing I suppose) the ipaq arrived and it was a Malaysian Ipaq!!!!
As you can imagine I hit the roof!
After phoning them they told me its ok Malaysian models are the same spec as UK models, which I wasnt having as they obviously arent and after a few minutes they gave me a returns code and I was able to send the ipaq back. (With them promising to refund the postage.)
After a week I had to phone them several times to find out the situation of the replacement, they finally sent another ipaq and this time it was an ABU.
Why they didnt send that one in the first place I do not know.
Oh yes and they didnt refund the postage.

So all in all I had a blatant lie and a broken promise from them.
I will not be using them in future and if anyone asks me about where to buy PDAs from I will be telling them to avoid SuperEtrader like the plague.

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