| View previous topic :: View next topic |
| Author |
Message |
tikii
Lifetime Member
Joined: Apr 06, 2006
Posts: 24
|
 Posted: Tue Nov 07, 2017 10:43 pm Post subject: Incompatible database Zip file |
 |
|
About three weeks ago I was updating my Go1005 with the latest database through the TomTom MyDrive Connect applet.
I selected the downloaded database and clicked install as usual. It advised it was installing the database and after a few seconds the following message came up on the pc installation screen -"The zipped file contains files that cannot be used with your device. You must remove the incompatible files then try again".
My device shows that it is updating on its screen and continues to do so after the message appears and seems to complete successfully. I have had no problems with the operation of the database in daily use but am not sure if it has updated or not.
I have not changed my download settings on the GPSW site (OV2 speed zoned complete) as I use the 'Download same format button'.
I gat this message every time I try to update the database each week.
Does anyone have any ideas what may have caused this and do I need to uninstall the individual POI's and start again from scratch?
Thanks! |
|
| Back to top |
|
 |
M8TJT
The Other Tired Old Man
Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK
|
| Posted: Wed Nov 08, 2017 12:11 am Post subject: Re: Incompatible database Zip file |
|
|
| tikii wrote: | | Does anyone have any ideas what may have caused this |
That's the easy bit. You seem to be downloading the wrong zip file. You should be downloading the Tom Tom I(My Tom Tom Zip) with the choice of 'By Type' or Speed Zoned' | Quote: | | and do I need to uninstall the individual POI's and start again from scratch? |
I have no idea, but what's for certain is that if you get that error message, your database is not being updated as you think. It's just as well to take notice of error messages and if you don't understand them, ask.  |
|
| Back to top |
|
|
Kremmen
Pocket GPS Verifier
Joined: Mar 03, 2006
Posts: 7222
Location: Reading
|
| Posted: Wed Nov 08, 2017 6:07 am Post subject: |
|
|
The zip file, as well as the camera lat/long/description lines also contains header and footer lines.
It's often these header and footer lines that are the ones being referred to.
You must have done something different.
_________________
DashCam:
Viofo A119 V3 |
|
| Back to top |
|
|
M8TJT
The Other Tired Old Man
Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK
|
| Posted: Wed Nov 08, 2017 9:09 am Post subject: Re: Incompatible database Zip file |
|
|
| tikii wrote: | I have not changed my download settings on the GPSW site (OV2 speed zoned complete) as I use the 'Download same format button'.
I gat this message every time I try to update the database each week. |
Doing exactly the same thing usually produces exactly the same result. 
From what I understand, the 'standard' OV2 .zip file contains two .txt licence files, a 'release.txt' file and a 'need_help.htm' file, the 'My Tom Tom (Tom Tom Zip) does not have these files, and it's these files that are being objected to.
Of course, as a Garmin user, I could be miles wide of the mark. But this 'problem' has been documented here several times before (otherwise how would I know?).
What's pretty certain is that it is most likely that tikii is not getting his TT database updated like he thinks it is. |
|
| Back to top |
|
|
MaFt
Pocket GPS Staff
Joined: Aug 31, 2005
Posts: 15388
Location: Bradford, West Yorkshire
|
| Posted: Wed Nov 08, 2017 7:13 pm Post subject: |
|
|
@tikii
On 30th August 2017 you changed from your normal 'TomTom (MyTomTom Zip)' download to 'TomTom OV2'
Next time don't use the 'same again' button but choose the options step by step.
For info you usually downlaoded the UK Speed Zoned Complete, included pMobiles and chose no to voice files.
#BigBrotherIsWatching
MaFt |
|
| Back to top |
|
|
M8TJT
The Other Tired Old Man
Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK
|
| Posted: Wed Nov 08, 2017 8:00 pm Post subject: |
|
|
| So my wild stab in the dark was just about 100% spot on then. |
|
| Back to top |
|
|
tikii
Lifetime Member
Joined: Apr 06, 2006
Posts: 24
|
| Posted: Thu Nov 09, 2017 9:34 pm Post subject: Oops |
|
|
Many thanks chaps especially MaFt, I've just changed the download file and no error!
Apologies if this had been covered before but I did several searches and couldn't find anything about it, probably user error too (I ain't getting any younger)!!!
Anyway thanks again, much appreciated. |
|
| Back to top |
|
|
|
![]() Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
| Back to top |
|
|
|
Forum FAQ
Search
Usergroups
Profile
Log in for private messages
Log in
