Garmin Nuvi 2699LMT-d

Kremmen · Posted: Fri Nov 13, 2015 5:44 am Post subject:

The power from a USB is only a trickle charge. When in full navigation mode my guess is that it's using more than it's charging.

Plus, as mentioned, it often gets confused whether it's in a car or connected to a computer.
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DashCam:
Viofo A119 V3

SamIOW · Posted: Fri Nov 13, 2015 9:05 am Post subject:

Kremmen · Posted: Fri Nov 13, 2015 9:14 am Post subject:

I think unless you can find a way to get a proper Garmin 12v to 5v TA cable hooked up you will probably continue to have issues.
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DashCam:
Viofo A119 V3

SamIOW · Posted: Fri Nov 13, 2015 9:19 am Post subject:

It is in Garmin corner now, If they can't resolve it in a reasonable time, then I will get my money back and go back to a TomTom, although I quite like the 2699.

SamIOW · Posted: Fri Nov 13, 2015 4:46 pm Post subject:

Just been on the phone to Garmin Support and this what they have had to say.

The problem is the updated software which is V7.80 (also could me the maps too ) they had thought this would have fixed it but it hasn't.

This is very big problem in that there are loads of people with the same problem as me with the unit shutting down after a few minutes , She told me that they have sent the files which I had sent them plus all the others to the software team in the US.

I asked them when could I expect a fix and was told that they have got no idea but it would be days opposed to weeks, ( I hope ) Not sure what I am going to do as I quite it but surely they should have recalled all the unit and take them of the shelves if they are not fit for purpose!!!

Kremmen · Posted: Fri Nov 13, 2015 5:29 pm Post subject:

I can't understand why the 2599 is OK but the 2699 is having issues?

Just a larger screen !
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DashCam:
Viofo A119 V3

SamIOW · Posted: Fri Nov 13, 2015 5:33 pm Post subject:

sussamb · Posted: Fri Nov 13, 2015 5:34 pm Post subject:

Me neither. Indeed the software is common to numerous devices. Sometimes Garmin customer support get it wrong Wink

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Where there's a will ... there's a way.

Kremmen · Posted: Fri Nov 13, 2015 6:32 pm Post subject:

I'll have a look on the unit tomorrow to see what it reveals.

It's out in the garage and it's dark now Cool

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DashCam:
Viofo A119 V3

SamIOW · Posted: Fri Nov 13, 2015 8:20 pm Post subject:

Kremmen · Posted: Sat Nov 14, 2015 11:07 am Post subject:

hardware version V4 SA3 8GB 128MB W07 BT DAB

software version 7.80

audio version 2.10

voice command 2.20

text version 2.30

GPS firmware 3.05.10

bluetooth firmware 3.0.11 P32

TSC version 3.171.019

FMI 3.1
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DashCam:
Viofo A119 V3

SamIOW · Posted: Sat Nov 14, 2015 10:12 pm Post subject:

Thanks for that, It is really bizarre....... as you say yours is working fine. all I hope is that they sort out mine and the other really quick. Very Happy

Kremmen · Posted: Sun Nov 15, 2015 6:35 am Post subject:

... or ask for a 2599
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DashCam:
Viofo A119 V3

SamIOW · Posted: Sun Nov 15, 2015 1:16 pm Post subject:

jhiker · Occasional Visitor Joined: Nov 11, 2015 Posts: 15

Well, my 2599LMT-D switched off and rebooted several times on Saturday in Liverpool city centre. It wouldn't stay switched on. I was using the 12v mains/antennae lead and had it plugged in.
In the end I had to switch off manually and input the destination postcode again. I was holding the power key down for so long at the lights I may have inadvertently done a 'soft reset' but I can't be sure.
If I recall, it has switched itself off once before in the few weeks I've had it.
Was a bit disconcerting really.

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