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Missing grommets from TomTom GO 710 & 910

 
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DeLorean
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Joined: Feb 27, 2006
Posts: 314
Location: United Kingdom

PostPosted: Mon Jun 17, 2013 1:09 pm    Post subject: Missing grommets from TomTom GO 710 & 910 Reply with quote

I'm hoping someone can help me please!

I have TomTom GO 910 as my main sat nav and carry a 710 as a backup should my 910 fail.

Some years back the rubber grommet fell out of the back of my 910 and I couldn't find it anywhere Sad (This is the tiny little rubber cushion/foot/grommet that fits just above the docking shoe hole on the pointed part at the back of the unit).
This caused my GO 910 to rattle on the windscreen mount, so reluctantly I "borrowed" the grommet from my backup GO 710.

A few days ago my 910 started to rattle again on the windscreen mount and I discovered that the rubber grommet had gone missing again.

So now I have both TomTom's with rubber grommets missing :-(
Apart from rattling and shaking excessively up and down, it also causes them to intermittently disconnect from the external GPS antenna, RDS-TMC adaptor and power.

I've spent hours searching my car high and low and can't find it anywhere :-(
I have even employed my kids to try and find it with a prize for the finder, but no luck.
I've remove parts of my ventilation system and dashboard, hoping it may have fallen inside but found nothing apart from lots of dust and dead bugs.

Unfortunately TomTom don't support these devices anymore Sad
I've tried TomTom in the Netherland, eBay, I've tried a number of suppliers of TomTom spare parts and TomTom repairers (including Regenersis) but I just can't get my hands on any Sad

If anyone knows where I could obtain a few I'd be so appreciative Smile

Many thanks,

Chris
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon Jun 17, 2013 10:40 pm    Post subject: Reply with quote

Those grommetswere always really hardto get hold of, even when thosemodels were new. So TBH, I think your best bet is to give up hoping for the real grommets and concentrate on trying to think what you could use instead.
If you armed yourself with a craft knife and a small lump of rubber, what do you reckon your chances would be?
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Last edited by Andy_P on Mon Jun 17, 2013 10:41 pm; edited 1 time in total
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Guivre46
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Joined: Apr 14, 2010
Posts: 1262
Location: West London

PostPosted: Mon Jun 17, 2013 10:41 pm    Post subject: Reply with quote

Is this any use?
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom
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DeLorean
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Joined: Feb 27, 2006
Posts: 314
Location: United Kingdom

PostPosted: Tue Jun 18, 2013 7:08 am    Post subject: Reply with quote

Thanks for all your help guys Very Happy
After racking my brains, I plan to use a 5mm black rubber bead (used for fishing) as an alternative (and hopefully elegant) solution.
I've ordered the beads, so I'll let you know ASAP if it works.
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DeLorean
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Posts: 314
Location: United Kingdom

PostPosted: Tue Jul 02, 2013 4:57 pm    Post subject: Reply with quote

Success!!!

I called TomTom Business Solutions last week and spoke to a very nice lady who recalled seeing a bag of rubber grommets in their office a few years back.

After a quick search she found them and said she would pop some in the post for me... an envelope from the Netherlands arrived today with a handful of rubber grommets inside Very Happy

Thank you TomTom and everyone for their help and suggestions Very Happy

P.S. A 6mm black rubber bead (used for carp fishing as a shock absorber) works well as a replacement grommet.
The little hole that goes through the middle of the bead will allow you to glue a non-metallic pin through the hole on the inside of the rear case, so no modification or gluing to the rear cover is required Very Happy
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Andy_P
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Joined: Jun 04, 2005
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PostPosted: Thu Jul 04, 2013 2:58 pm    Post subject: Reply with quote

DeLorean wrote:
Success!!!

I called TomTom Business Solutions last week ... an envelope from the Netherlands arrived today with a handful of rubber grommets inside Very Happy


I'm impressed and must eat my hat! Well done TomTom! Very Happy
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DeLorean
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PostPosted: Thu Jul 04, 2013 3:44 pm    Post subject: Reply with quote

I've super glued the beasties in now, so they're not going anywhere in a hurry Very Happy
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