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tonygold Frequent Visitor
Joined: Jul 14, 2006 Posts: 417
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Posted: Fri Feb 22, 2013 9:26 am Post subject: Am I missing map updates? |
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TomTom Live XL W Europe IQ Routes
hi all
last summer around mid september 2012 i took up an emailed map subscription offer from tomtom for a year at the low price of around £16. i updated my map there and then to version V900.4613.
i thought map updates were around every 3 months or so and expected to get at least 4 in my offer, but to date i have had no further prompts when connected to Tomtom Home to update my map further. i cannot find the original offer email but i am sure it was for multiple updates and not just the one that i had back then?
has anyone else been able to update further following last summers offer?
thanks.
update:
i have now located that email from tomtom. offer was for latest map plus updates in nov, feb, may and aug 2013 for £16.24. i only had the 'now' update in september with none in november (or feb yet?). |
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Oldboy Pocket GPS Moderator
Joined: Dec 08, 2004 Posts: 10643 Location: Suffolk, UK
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Posted: Fri Feb 22, 2013 10:04 am Post subject: |
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In HOME, did you select Update my Device? _________________ Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1135 |
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tonygold Frequent Visitor
Joined: Jul 14, 2006 Posts: 417
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Posted: Fri Feb 22, 2013 10:20 am Post subject: |
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Oldboy wrote: | In HOME, did you select Update my Device? |
hi richard
yes i did. i connect to Home every couple of weeks and download map share etc but it has never offered me another map update so far. not sure if i have missed one as nov should have been there and now towards the end of feb another should be out now or soon. my email from tomtom containing the offer clearly gives these update times and the fact i get / got the immediate latest map + 4 more updates?? |
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tonygold Frequent Visitor
Joined: Jul 14, 2006 Posts: 417
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Posted: Fri Feb 22, 2013 10:51 am Post subject: |
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as an update i have just called tomtom support. found a uk number on say no to 0870.com starting 0207 (thought you had to call holland??), got thru immediately to an english guy who informed me that i am using the latest map and that although my map updated around 23rd sept 2012 that was the november update??
seems strange as i am led to believe that map updates tend to be late rather than early and that my next update will be around end of feb / begining of march?
nowhere on my device or Home does it say that i have made the map update purchase. is this normal as well?
thanks again. |
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Froggy Regular Visitor
Joined: Sep 28, 2005 Posts: 147 Location: Glasgow
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Posted: Fri Feb 22, 2013 11:06 am Post subject: |
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Last map update was September 16 2012... v 900 _________________ GO 750 Live HD Traffic, Map Europe 930, Navcore 9.510 |
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tonygold Frequent Visitor
Joined: Jul 14, 2006 Posts: 417
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Posted: Fri Feb 22, 2013 11:16 am Post subject: |
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Froggy wrote: | Last map update was September 16 2012... v 900 |
many thanks froggy that would explain how i have got the latest map on my unit as i purchased and updated around the 23rd of sept.
i wonder what happened to the scheduled november update then? |
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Oldboy Pocket GPS Moderator
Joined: Dec 08, 2004 Posts: 10643 Location: Suffolk, UK
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Posted: Fri Feb 22, 2013 12:33 pm Post subject: |
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The last Map version was V900, which I download November 17, 2012.
In theory the next update is due about now. _________________ Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1135 |
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Anita Pocket GPS Moderator
Joined: Mar 15, 2006 Posts: 3219 Location: Windlesham, Surrey
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Posted: Fri Feb 22, 2013 12:59 pm Post subject: |
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tonygold wrote: | Froggy wrote: | Last map update was September 16 2012... v 900 |
many thanks froggy that would explain how i have got the latest map on my unit as i purchased and updated around the 23rd of sept.
i wonder what happened to the scheduled november update then? |
I was offered v900 on 16 November, around the time I would have expected it, i.e. three months after the previous update in August, and the same day that news of the release was posted on this forum. _________________ Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21 |
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entwood Regular Visitor
Joined: Jul 31, 2005 Posts: 117
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Posted: Fri Feb 22, 2013 7:19 pm Post subject: |
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Map updates are in progress right now , so far mostly Asian and Eastern Europe seem to be being done ... v905
patience young padawan, patience |
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theripper Pocket GPS Verifier
Joined: Feb 07, 2006 Posts: 581 Location: Medway Towns, Kent
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Posted: Fri Feb 22, 2013 8:48 pm Post subject: |
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Go to TT website and log in to your account you can then find your orders for maps, live services and accessories.
I would be inclined to connect your device on Monday morning for the next map. |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Sat Feb 23, 2013 12:32 am Post subject: |
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Here are the map release dates for 2012 as per TomTom themselves (Is the map on my device upto date?) and the actual dates they became available to the public according to all the user forums:
v885 - mid Feb 2012 (actually Feb 16th)
v890 - mid May 2012 (actually May 23rd)
v895 - mid Aug 2012 (actually August 27th)
v900 - mid Nov 2012 (actually Nov. 16th)
So as you can see, they are coming every three months/ four times a year as promised.
The only mystery is how you may have possibly have got v900 nearly two months before everyone else! _________________ "Settling in nicely" ;-) |
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Froggy Regular Visitor
Joined: Sep 28, 2005 Posts: 147 Location: Glasgow
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Posted: Sat Feb 23, 2013 11:33 am Post subject: |
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Andy_P wrote: | Here are the map release dates for 2012 as per TomTom themselves (Is the map on my device upto date?) and the actual dates they became available to the public according to all the user forums:
v885 - mid Feb 2012 (actually Feb 16th)
v890 - mid May 2012 (actually May 23rd)
v895 - mid Aug 2012 (actually August 27th)
v900 - mid Nov 2012 (actually Nov. 16th)
So as you can see, they are coming every three months/ four times a year as promised.
The only mystery is how you may have possibly have got v900 nearly two months before everyone else! |
Apologies - Another Senior moment - on checking again, I misread the date in my map folder on the Mac... _________________ GO 750 Live HD Traffic, Map Europe 930, Navcore 9.510 |
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