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1490tv map freezing
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thefella
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Joined: Dec 03, 2006
Posts: 41

PostPosted: Sat Apr 16, 2011 11:32 pm    Post subject: 1490tv map freezing Reply with quote

My 1490tv map keeps freezing, happens more whilst on a route, were I have to back out of the frozen map and then go back into the map and then it's works ok for a while then freezes again. Software is upto date. Any pointers?
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SQUARE2024
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Joined: Oct 02, 2005
Posts: 164

PostPosted: Wed Apr 20, 2011 2:52 pm    Post subject: Reply with quote

Not a problem I,ve encountered with mine,could be your unit
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thefella
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PostPosted: Wed Apr 20, 2011 11:10 pm    Post subject: Reply with quote

Cheers 2024 for your reply! I have a free map update to take before May so hopefully that will sort it out!
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Coaster2
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Joined: Mar 11, 2006
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PostPosted: Tue Jan 24, 2012 2:23 pm    Post subject: Reply with quote

I get this problem on a regular basis on my 1490T. I've followed Garmin's instructions on how to cure it and it doesn't. I'm up to date on the software but it makes no difference.

A friend, who also has the 1490T, has the same problem.
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Coaster2
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PostPosted: Thu Feb 09, 2012 10:35 am    Post subject: Reply with quote

I've updated the map and it still freezes.
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sussamb
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PostPosted: Thu Feb 09, 2012 1:17 pm    Post subject: Reply with quote

This is the sort of thing that is often cured with a hard reset. Note that will delete your favourites so back up current.gpx first
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Coaster2
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PostPosted: Thu Feb 09, 2012 1:29 pm    Post subject: Reply with quote

sussamb wrote:
This is the sort of thing that is often cured with a hard reset. Note that will delete your favourites so back up current.gpx first


Thanks but I did try that. It made no difference.
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sussamb
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PostPosted: Thu Feb 09, 2012 4:28 pm    Post subject: Reply with quote

Is it still under warranty? If so that is possibly your next step Confused
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Coaster2
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PostPosted: Thu Feb 09, 2012 5:16 pm    Post subject: Reply with quote

No mate, it's about 2 years old. Great piece of kit when it's not frozen. I have emailed Garmin to see if they have anything to say about it. If past experience is anything to go buy I won't hold my breath. Such a shame that a great piece of kit has such a crap service.
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sussamb
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PostPosted: Thu Feb 09, 2012 5:20 pm    Post subject: Reply with quote

Not sure what is best next then, never seen that happen on mine, might be worth another call to Garmin Customer Support?
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Coaster2
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PostPosted: Thu Feb 09, 2012 6:58 pm    Post subject: Reply with quote

Yes I'll try them again.
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Coaster2
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PostPosted: Thu Feb 09, 2012 7:02 pm    Post subject: Reply with quote

Just got a reply. They want £63.34. I don't think so. I think I'll buy a TomTom.
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Kremmen
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PostPosted: Fri Feb 10, 2012 7:17 am    Post subject: Reply with quote

One last thing to check, just guessing though, plug it into your PC and see how much free space there is on the unit.

Just wondering if it needs a bit of slack to perform ?
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avdl1999
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Joined: May 16, 2009
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PostPosted: Fri Feb 10, 2012 7:50 pm    Post subject: Reply with quote

Coaster2 wrote:
Just got a reply. They want £63.34. I don't think so. I think I'll buy a TomTom.



£63.34 for what? Repair or Replacement?

I'm sure you're aware that you won't get a TomTom with the same functionality for that price?


Just to add my first Garmin 1490 had a freezing and stuttering issue. I moaned and got it replaced by Halfords. Bit different though cos mine was still in warranty.

The second one is much better and with Kremmen's help and advice it's the donkeys wotsits! Smile


Think long and hard before buying a TT mate, especially the newer GO/VIA range. I highly recommend the earlier ones but like I say, you won't get one for £64.
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sussamb
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PostPosted: Sat Feb 11, 2012 9:47 am    Post subject: Reply with quote

Good advice, Garmin's 13xx and 14xx series with the latest software are very stable and very capable GPS, I wouldn't swap my 1490 for any of the newer Garmins or TTs Wink
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