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1005 HD Traffic USELESS (and now older models too!)
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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Sun Aug 28, 2011 7:09 pm    Post subject: Reply with quote

xtraseller wrote:
You have got it wrong

Yes on some journeys and with some delays, the 100 miles radius would perform better - without question

On others, however, it may have routed you well of the best route which has cleared well before you would have reached that point, but it would now take too long to get back on (the original and best) track

So no, one size does not fit all, and 100 mile radius isn't necessarily best

Oh, and I have read the tt traffic manifesto and understood it, which obviously not everyone did


But you don't have to accept the change in route!

At least you have the choice - if I am at the end of the M6 toll and the TT is telling me it is 1 minute quicker to go via the M42/M40 due to delays on the M1 I can choose to go that way or not. At the moment, I can't because it doesn't have this info. Conversely, it may advise me to to stay on the M1 because of delays on the M40 - again I can choose which route to take depending on my judgement of the delays.
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Mick_1959
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Joined: Sep 24, 2007
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Location: Cambridgeshire

PostPosted: Mon Aug 29, 2011 9:54 am    Post subject: Reply with quote

xtraseller wrote:
You have got it wrong

Yes on some journeys and with some delays, the 100 miles radius would perform better - without question

On others, however, it may have routed you well of the best route which has cleared well before you would have reached that point, but it would now take too long to get back on (the original and best) track

So no, one size does not fit all, and 100 mile radius isn't necessarily best

Oh, and I have read the tt traffic manifesto and understood it, which obviously not everyone did


I stand corrected then.

Those using HD traffic services who are familiar with their device and past experiences must be in error too.

We must bow to TomTom and rejoice in having paid our subscriptions and the decison to remove a 20-20 vison service, to one suffering myopia at 50 miles, but in designer spectacles with plain galss lenses.

It may look good but sees nothing at distance.

This new HD traffic service does not take into account the fastest routes avoiding traffic. Just the fastest route of the 50mile section you are currently on.

The ignoring of any traffic incident over 50 miles is backward step.

Not many accidents, or tailbacks are cleared within an hour, so you will always at best be ending up as tail end charlie for an incident that at best be beginning to clear.

IQ routes take into account regular traffic patterns, so what benefit is this new 50 mile horizon?
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gluey
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Joined: Mar 27, 2005
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PostPosted: Mon Aug 29, 2011 10:50 am    Post subject: Reply with quote

It would be better if TT just give us a sliding adjustment for US to decide the miles WE want.
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2216
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Joined: Dec 10, 2005
Posts: 245

PostPosted: Mon Aug 29, 2011 8:39 pm    Post subject: Reply with quote

xtraseller wrote:
You have got it wrong

Yes on some journeys and with some delays, the 100 miles radius would perform better - without question

On others, however, it may have routed you well of the best route which has cleared well before you would have reached that point, but it would now take too long to get back on (the original and best) track

So no, one size does not fit all, and 100 mile radius isn't necessarily best

Oh, and I have read the tt traffic manifesto and understood it, which obviously not everyone did


You don't seem to realies that HD traffic is a tool to be used so we can make up our own minds as to what route is the best one for us. If there is traffic on our route we can monitor wheather the delay is getting worse or with hope reducing. The more time till the problem the better. Give me the whole route delays as I often drive 400 miles to my destination and then return. I do know that delays wont be there in a few hours time but I can keep an eye on them and act on them.
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Froggy
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Joined: Sep 28, 2005
Posts: 147
Location: Glasgow

PostPosted: Tue Aug 30, 2011 3:23 pm    Post subject: Reply with quote

Range is only one factor. High Street in Glasgow is currently closed from Ingram Street - shown on BBC Traffic and Google maps, but, surprise, surprise, no sign on Tomtom...
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matthewj
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Joined: Apr 03, 2006
Posts: 751

PostPosted: Tue Aug 30, 2011 4:18 pm    Post subject: Reply with quote

Froggy wrote:
Range is only one factor. High Street in Glasgow is currently closed from Ingram Street - shown on BBC Traffic and Google maps, but, surprise, surprise, no sign on Tomtom...


Road closures were always the problem, but that's fixed now in England due to the new feed. Seems that Scotland is the same as Wales though in not being included due to the feeds not being common. Fortunately, no one in the provinces uses SatNav. Twisted Evil
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M8TJT
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Joined: Apr 04, 2006
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PostPosted: Tue Aug 30, 2011 4:38 pm    Post subject: Reply with quote

matthewj wrote:
Road closures were always the problem, but that's fixed now in England due to the new feed. Seems that Scotland is the same as Wales though in not being included due to the feeds not being common. Fortunately, no one in the provinces uses SatNav. Twisted Evil
That's right. They want independence, let them have it, and sort out their own traffic poblems Twisted Evil Twisted Evil
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AndyVaughan
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Location: Rossendale

PostPosted: Tue Aug 30, 2011 9:38 pm    Post subject: Reply with quote

Quote:
Hello all,

To follow-up on the recent discussion around our HD Traffic range, we've made a further analysis of the data from the last three weeks and have made a decision to change the range back to the original 160km.

We're going to need a few days before we can release the change on our servers. We don't have a confirmed date yet, but we are aiming for next week. Devices that connect to TomTom HOME will then take all traffic incidents within a range of 160km into account when routing. Devices that connect to MyTomTom will show all traffic incidents within 160km in the map view, and will take incidents within a 40 minute / 80km horizon into account, as before (note that the 40 minute horizon is only relevant when travelling 120km/hr on the motorway). Road closures are not bound by the 40 minute / 80km horizon, they are taken into account within the whole 160km range. We're also looking into smart improvements to the 40 minute / 80km horizon.

We need to address the increased risk of sudden congestion in the winter months, and as some of you have suggested on these forums, this is a matter of building a smarter range, not just an increased one.

The feedback we've received from all of you has been helpful and has been shared and discussed internally at all levels of the business. To re-iterate something I posted earlier in these discussions, our intention is to ensure that all relevant traffic data is taken into account when planning a route. Your continued feedback will help us drive all the improvements we have planned for the service.

I'll update you as soon as we have a date for the rollout of the 160km range.

Kenneth


So, 100 miles is back for Nav9 users!

Nav10 users - sorry, you will have to wait for some more development.

I would call this a WIN at this point, as long as the promise is kept regarding future development.
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matthewj
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PostPosted: Wed Aug 31, 2011 9:42 am    Post subject: Reply with quote

AndyVaughan wrote:
I would call this a WIN at this point, as long as the promise is kept regarding future development.


It's the winning of a battle, but not necessarily of the war. TomTom have shown that there is an intention to reduce the data apparently for improved performance (they've only said that it was overloaded in bad weather). They haven't said what the longest range was, nor that they won't do it again.

This is why I said on the facebook group that people should consider whether they feel TomTom are misleading in their advertising by stating that they have 96% of roads, full European coverage, and more accurate journey time predictions. But they neglect to mention that the device only considers a limited horizon, nor what that horizon is, or might be reduced to in bad/exceptional weather. If you think they should include such additional information, then perhaps registering a complaint on the advertising standards authority web site, which is four easy steps, would be worth doing. I've done this already, but other complaints would help.

My aim is simply to get the facts on their web site. Then, if they reduce the distance, or change it in future, they would have to make it public. And hopefully they'd also explain why. But right now the claims for HD Traffic 5 are big, but the compromises not mentioned at all. I don't think that is fair advertising. Witness the 1005 owners who are just finding out that they have a 40 minute horizon! Were they mislead? If you think so, complain to the ASA.
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AndyVaughan
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Posts: 1500
Location: Rossendale

PostPosted: Wed Aug 31, 2011 9:34 pm    Post subject: Reply with quote

I agree regarding the traffic horizon - that needs serious attention sooner rather than later.

I see this as only the start, it is the first time in many years I have known TT reverse a decision due to consumer pressure.

They have committed to 'smarter' ways of delivering the traffic info - a 'smart' horizon for Nav10 devices, road closures nationwide being pushed to all devices (although if your horizon is only 50 miles that isn't much use to you).

I think with constructive feedback we can actually influence TT on future HD Traffic developments, they seem to have actually listened, eventually.

As you say though, the battle and not the war!

Communication is also the key - if during this winter they reduce the range to 50 miles again (which is acceptable to me), they need to publicise the fact and also publicise when it is restored to the full range.

I think 100 miles radius is about right, and it is what we had before. Perhaps what would be a better idea would be 150 or 200 miles in the direction of travel, same amount of data to download.

Also, if you are on a short journey (less than 50 miles) perhaps you should be limited automatically to a 50 mile traffic radius and horizon?

I would suggest we keep feeding back ideas and examples of when it has failed us so that TT can make further improvements.

I do agree the marketing is misleading - but they do reference their Manifesto which introduces the 'horizon' feature, although it does not mention how far the 'horizon' is!

One thing is for sure, the data has improved, road closures actually work (in England), and now the range will soon be back to where it used to be this is the best we have ever had in regards to HD Traffic (for Nav9 users).
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IanS100
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Location: Southport

PostPosted: Thu Sep 01, 2011 12:04 pm    Post subject: Reply with quote

Why can't the 'Horizon' be journey specific ie

An automatic initial download which 'could' be restricted to the 50 mile horizon but then an additional download to encompass the journey programmed if it exceeds the 50 mile horizon. This may not be ideal for someone that wants 200 mile journey information immediately but it would surely be a compromise acceptable to most!
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AndyVaughan
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PostPosted: Thu Sep 01, 2011 3:53 pm    Post subject: Reply with quote

I think this is one of the (many) ideas TT are considering that have been suggested.
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pete1336
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Joined: Jul 22, 2006
Posts: 274
Location: North Wales

PostPosted: Sun Sep 04, 2011 2:13 pm    Post subject: Reply with quote

Ok, here is my question, apologies if this is answered earlier. I have a go 1005. In a few weeks I'm travelling from Prestatyn to St Andrews, Scotland...golfing holiday.
Let us assume that the range on my unit is 50 mile. Once my route is planned (after the rest of the data downloaded is discarded) am I right in thinking that my unit now sees and reports to me the traffic situation 50 mile
ahead of me? Furthermore, as I start and continue my journey does the unit continue to report the traffics situation 50 mile ahead of me?
Thanks,
Pete
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mikealder
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PostPosted: Sun Sep 04, 2011 3:14 pm    Post subject: Reply with quote

pete1336 wrote:
Let us assume that the range on my unit is 50 mile. Once my route is planned (after the rest of the data downloaded is discarded) am I right in thinking that my unit now sees and reports to me the traffic situation 50 mile
ahead of me? Furthermore, as I start and continue my journey does the unit continue to report the traffics situation 50 mile ahead of me?


Pete, what you describe is exactly how your device will work, the 50(ish) Mile radius is all you get with the newer units that use the "MyTomTom" interface with the PC. Older Live equipped devices that use TomTomHome software for the PC connection are to get the 100 Mile radius reinstated - Mike
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pete1336
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Joined: Jul 22, 2006
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Location: North Wales

PostPosted: Sun Sep 04, 2011 3:20 pm    Post subject: Reply with quote

Thanks for the reply Mike. I know this has been an emotive subject for a few but as long as I continue to get traffic reports 50 mile ahead of me during my journey I'm content.
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