Help Connecting go 1000 internet

algypan · Posted: Thu Aug 11, 2011 10:10 am Post subject: Help Connecting go 1000 internet

I have just taken delivery of a new go 1000 I connected it to my computer it started to load the driver then message driver failed to load and i just cannot get it to load I am using the back usb ports but to no avail I think i might need to delate the part loaded and start again but i dont know how to find it to delate (Why do TomTom have to complicate everythin) Help Please

algypan · Posted: Thu Aug 11, 2011 3:58 pm Post subject:

its ok all sorted Very Happy

dhn · Posted: Thu Aug 11, 2011 4:46 pm Post subject:

Can you detail your solution to assist others with the same issue?
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David

Andy_P · Posted: Thu Aug 11, 2011 6:27 pm Post subject:

I was half way through posting this reply, but got called away. It might be what the OP did....

The new TomTom models connect to the PC as a "Network adapter". Try going to Device Manager (in Windows XP the route is Start menu/Settings/Control Panel/System/Device Manager).

With the TomTom connected to the PC, if look under "Network Adapters" and the TomTom should be listed (probably with some sort of alert icon if it's not installed properly).
Right click on it and select "Delete" then start all over again.

Also, if you are using Windows XP, you probably need to install this "hotfix" from Microsoft.... http://support.microsoft.com/kb/959765
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"Settling in nicely" ;-)

algypan · Posted: Thu Aug 11, 2011 7:19 pm Post subject:

Thank you Andy That is what i did with the help of the guy next door we got it up and running. three hours later(after tomtom downloaded all the gear) We are now ready to go and with your excellent instructions(Andys) i have loaded the PGPSW cameras and i am now well chuffed Thanks again Very Happy

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