HELP PLEASE! TomTom Navigator3 Wired GPS & iPAQ 4150

Davedsl

I reloaded the TTN3 software on my iPAQ 4150, put the Receiver outside for about two hours. Still no joy.

I beleieve there is an incompatability issue between TTN3, the iPAQ 4150 and the GPS Receiver.

I HAVE communicated with Tom Tom Technical support by email. If I were you, I wouldn't bother.

I gave them a full description of the equipment I am using (iPAQ 4150, TTN3, TT Car Cradle, TT GPS Receiver) and the config. I asked them to confirm that the GPS settings on the iPAQ should be TTN with "Serial on COM1".

Their response - "There is a manual on the CD".

I sent another email stating that I had read the manual first and that it was of very poor quality. The manual had NO information whatsoever as to the configuration settings and I couldn't understand why the manufacturer did not know how to set up their own system with their own equipment.

I also asked further questions such as "When exactly does the dotted link between the satellite icon and the PDA icon do anything?

Their response...
"Have you tried setting the Serial on COM1 and powering it on". Yes, really.

After that, I changed my GPS Receiver (bought from Expansys) and I checked with Dabs (for the Car Cradle Kit) that no kits had been returned due to faults (a friend of mine is the Marketing Manager). Dabs said they had only sold 6 kits at the time and none had been returned.

So, what is the problem? Got to be an incompatibility problem. Just for some finger exercise, I will email Tom Tom again. Watch this space.

Dave

JamesM · Occasional Visitor Joined: Aug 14, 2004 Posts: 18

I have emailed TOMTOM, and got an (apparently) helpful response (see quote):

"Dear Mr M,

If you connect the wired GPS to the right side of the cradle and you see NO light on the TomTom wired receiver itself then either the GPS wired receiver is faulty or the cradle is faulty and more than likely it is the cradle. Since you just purchased this item contact the dealer and notify them that you have called us and we have verified that you have a D.O.A. (Dead on Arrival) cradle or GPS receiver and that they'll need to swap this out for you.

We hope to have answered your question to your satisfaction.
With best regards,

The TomTom Customer Support Team"

If you get the light on (albeit briefly), you would seem to have a different issue to me. I am returning my cradle/car kit initially, and will keep you in touch.

den13 · Occasional Visitor Joined: Aug 18, 2004 Posts: 2

I have the same problem with my Ipaq 2210.
I have a green light on the car kit but no light on the gps 'mouse' receiver... And nothing that moves in the soft TT gps.

I find strange that so many people have the same problem...
Is the answer of TT really correct???

stan · Occasional Visitor Joined: Aug 19, 2004 Posts: 4

the fuse in the cigar power cable fuses on mine unless i connect to ppc
after connecting to the cigar lighter

stan

ceand · Occasional Visitor Joined: Jul 17, 2004 Posts: 12

:D
Success! Sort of.
I purchased a Haicom 204S, plugged it in and hey presto, instant working SatNav
So much for TomTom supplied receivers

sn0rg · Occasional Visitor Joined: Aug 22, 2004 Posts: 25

Hmm, interesting. Ibought my setup (4150 + TT3 BT) and the whole lot worked out of the box.

Only problem I had was with the Seido powered mount. Whilst mounting the device I snapped the arm (at the suction cup). Bit of superglue sorted that out though!

rbrumpton · Occasional Visitor Joined: Aug 20, 2004 Posts: 9

czd01 · Occasional Visitor Joined: Nov 16, 2004 Posts: 1

i just registered to say i get the same problem...
i'm using X30, tomtom wired gps...my pda cannot fount this gps via any port!!!!!!!!!!!!!!!...

but i found some information :

settings>>connection>>beam
untick "receive all incoming beams" may solve some pda problems...it will release com port 1 or 2....but not work for dell X30...@_@

yealmgps · Occasional Visitor Joined: Sep 06, 2004 Posts: 9

Hi guys,

I had loads of problems with my ‘wired’ TomTom installation. There was no GPS data due to a receiver/antenna problem. Try a software reset using the WinFast Navigator. Download the program to PC. Install on PDA and then run WinFast Navigator from the PDA in the Car kit with GPS receiver/antenna connected and select the RESET option. WinFast should then show whether your GPS unit is working properly in that you get position and satellite status, etc. This bypasses all the TomTom software and just shows whether the GPS unit is playing ball. The GPS unit LED should slow flash green for normal operation. If you have a position on the Winfast Navigator then all should work using the TomTom application.

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