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yee_har Occasional Visitor

Joined: Jun 12, 2004 Posts: 14
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Posted: Sat Jan 29, 2011 6:57 pm Post subject: Issue with rooted phone/changing ROMs? |
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Hi and thanks for the app..
I noticed in the app. review in the Android Market (and a Google search brought up something related - I think - from "MaFt" dated 02/12) a suggestion that there may be issues with rooted phones/changing ROMs affecting the app. licence/unique ID.
Would you clarify please as I'm seriously thinking of moving from 2.1 to 2.2 and would like to know what - if anything - to expect.
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lbendlin Pocket GPS Staff


Joined: 02/11/2002 22:41:59 Posts: 11878 Location: Massachusetts, USA
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Posted: Sat Jan 29, 2011 7:44 pm Post subject: |
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We're not sure if the device ID will be changed when you flash a new ROM. If it does you will need to contact our support team and tell them the new ID. We'll then switch it over in the backend, at no cost to you. _________________ Lutz
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TheQuest Regular Visitor

Joined: Aug 15, 2010 Posts: 81 Location: Kent. UK by the sea
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Posted: Sat Jan 29, 2011 11:19 pm Post subject: |
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Hi lbendlin
Quote: | We're not sure if the device ID will be changed when you flash a new ROM. |
Device:- HTC Desire HD,
Downgraded from Rom 1.72.405.3 to 1.32.405.6 [220111] Because of lost Root.
Upgraded to Android Revolution HD 2.07 [230111]
Upgraded to Android Revolution HD 2.08 [250111]
ID has never changed.
Take Care
TheQuest  _________________ When Nothing is Certain, Anything is Possible. |
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MaFt Pocket GPS Staff


Joined: Aug 31, 2005 Posts: 15388 Location: Bradford, West Yorkshire
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Posted: Sun Jan 30, 2011 6:28 pm Post subject: |
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i flashed my rom the other day but with the same version of android and id stayed the same.
when i changed android versions it changed my id.
it may not always happen though...! gotta love google...
MaFt |
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TheQuest Regular Visitor

Joined: Aug 15, 2010 Posts: 81 Location: Kent. UK by the sea
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Posted: Mon Jan 31, 2011 1:06 am Post subject: |
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Hi, MaFt
Quote: | when i changed android versions it changed my id.
it may not always happen though...! gotta love google... |
Thanks for the heads up, will keep an eye on mine just in case it does the same at some time.
Take Care
TheQuest  _________________ When Nothing is Certain, Anything is Possible. |
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MaFt Pocket GPS Staff


Joined: Aug 31, 2005 Posts: 15388 Location: Bradford, West Yorkshire
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Posted: Mon Jan 31, 2011 11:13 am Post subject: |
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if it does change it then you can simply 're link' the device to your account as we now allow 3 devices to be registered then it won't cause you any hardship.
MaFt |
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yee_har Occasional Visitor

Joined: Jun 12, 2004 Posts: 14
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Posted: Tue Feb 01, 2011 11:19 am Post subject: |
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Thanks all for the replies.  |
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tonywheeler Occasional Visitor

Joined: Feb 16, 2007 Posts: 7
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Posted: Tue Feb 08, 2011 2:11 am Post subject: |
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MaFt wrote: | if it does change it then you can simply 're link' the device to your account as we now allow 3 devices to be registered then it won't cause you any hardship.
MaFt |
I did such a ROM upgrade and it "appeared" to me that I may have used another of my 3 installations. The registration allowed me to link my device but did it link my 2nd device?
How can I find out? I only have one HTC Desire HD and would hate to burn up all 3 uses of this software through ROM updates . _________________ Tony
HTC Sensation |
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hellybob Occasional Visitor

Joined: Feb 17, 2006 Posts: 56
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Posted: Wed Feb 09, 2011 10:13 pm Post subject: |
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I change my ROMS a bit and I think I am on 2 hits now. I am assuming when I have a problem after anymore ROM updates that I will be Ok just contacting you? Is that correct? |
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Darren Frequent Visitor

Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Thu Feb 10, 2011 8:37 am Post subject: |
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tonywheeler wrote: | I did such a ROM upgrade and it "appeared" to me that I may have used another of my 3 installations. The registration allowed me to link my device but did it link my 2nd device?
How can I find out? I only have one HTC Desire HD and would hate to burn up all 3 uses of this software through ROM updates . |
Don't worry about it.
If at any point you receive the message that you have used your 3 installs, log a support ticket and we will remove the oldest device or one of your choice. _________________ Darren Griffin |
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Darren Frequent Visitor

Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Thu Feb 10, 2011 8:38 am Post subject: |
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hellybob wrote: | I change my ROMS a bit and I think I am on 2 hits now. I am assuming when I have a problem after anymore ROM updates that I will be Ok just contacting you? Is that correct? |
Yes, as per my previous reply. _________________ Darren Griffin |
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TheQuest Regular Visitor

Joined: Aug 15, 2010 Posts: 81 Location: Kent. UK by the sea
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Posted: Thu Feb 17, 2011 8:27 am Post subject: |
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Hi MaFt
Just Updated my Rom for the sixth time, now using Android Revolution HD 2.0.12.
The ID has now changed, for the first time.
Take Care
TheQuest  _________________ When Nothing is Certain, Anything is Possible. |
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tonywheeler Occasional Visitor

Joined: Feb 16, 2007 Posts: 7
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Posted: Wed Feb 23, 2011 6:09 am Post subject: |
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Darren wrote: | tonywheeler wrote: | I did such a ROM upgrade and it "appeared" to me that I may have used another of my 3 installations. The registration allowed me to link my device but did it link my 2nd device?
How can I find out? I only have one HTC Desire HD and would hate to burn up all 3 uses of this software through ROM updates . |
Don't worry about it.
If at any point you receive the message that you have used your 3 installs, log a support ticket and we will remove the oldest device or one of your choice. |
Daren,
I have now made 2 such requests to the support system (2nd attempt just now) but yet to receive a reply so cannot use CamerAlert. I would like to continue to use CamerAlert after ROM updates so would rather not keep having to log a call to support to seek a reset of last registered ROM. Can you not change the registration process so that it is based upon the unique phone IMEI? This would avoid your system thinking that we have used our 3 device activations when in fact all we ROM changers are doing is changing the OS ROM. _________________ Tony
HTC Sensation |
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PaulB2005 Pocket GPS Moderator


Joined: Jan 04, 2006 Posts: 9323 Location: Durham, UK
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Posted: Wed Feb 23, 2011 7:30 am Post subject: |
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Did you get the automatic acknowlegements? If not, can you check your spam folder for replies. Support will not ignore any support request but some reponses do go missing due to overactive spam filters. Failure to get the automated acknowledgements is an early indicator. |
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Darren Frequent Visitor

Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Wed Feb 23, 2011 10:04 am Post subject: |
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tonywheeler wrote: | I have now made 2 such requests to the support system (2nd attempt just now) but yet to receive a reply so cannot use CamerAlert. |
I replied to your first request on 18th Feb and on receipt of your 2nd ticket this morning I copied the reply to your email address.
We do not use IMEI for technical reasons. _________________ Darren Griffin |
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