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armoore
Occasional Visitor
Joined: Dec 15, 2007
Posts: 19
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 Posted: Sat Oct 30, 2010 11:15 am Post subject: |
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| Darren wrote: |
Would they expect any other business to refund the difference if they'd bought an item two weeks prior to a price drop? Asda, Tesco, WH Smiths perhaps?
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Agree totally. I cannot believe that some are upset about not receiving a refund of the difference. Whilst the reduction is very welcome, they are worried about a sum equivalent to the cost of 1/2 gallon of petrol! 
Even at the higher price it is a very good service. |
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willis
Occasional Visitor
Joined: Mar 06, 2006
Posts: 52
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| Posted: Mon Nov 01, 2010 7:01 pm Post subject: |
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While it is good to save where you can I for one think the price of £19.99 very keen and for a great product with great support. I will not be claiming any reduction and am happy to pay the £19.99 annual sub for maintaining a great service (caveat: unless I find a speed camera you're yet to get - not easy ;-)
Spend my £3 on a pint for Darren for ploughing through all those emails from "irate subscribers demanding we refund them £3" - tightwads. |
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norm2002
Regular Visitor
Joined: Aug 13, 2005
Posts: 147
Location: Panama City
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| Posted: Sun Nov 07, 2010 1:39 pm Post subject: |
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| Sorry I am a bit confused. I couldn't remember whether I had a subscription or was paying annually. Just looked at my Paypal account and it shows me I created a sub in Jan 2009 for £16.99. I guess the price went up since or that was a special offer when I created it. Do I need to cancel that one and create a new one for the same amount or will that one just renew at that rate in Jan 2011? |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Sun Nov 07, 2010 1:45 pm Post subject: |
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We had a similar seasonal reduction at this time last year.
As you took advantage of it then and assuming it is still running, i.e. you haven't cancelled it, then you will renew automatically at that rate anyway so no need for further action.
The benefit of recurring payments is that you are locked in at the starting rate and so are protected from price increases.
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Darren Griffin |
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armoore
Occasional Visitor
Joined: Dec 15, 2007
Posts: 19
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| Posted: Sun Nov 07, 2010 2:02 pm Post subject: |
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My sub is due in 37 days 22 hours 13 minutes and one second. Will I qualify for the reduction?  |
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Anita
Pocket GPS Moderator
Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey
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| Posted: Sun Nov 07, 2010 2:28 pm Post subject: |
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If you renew before the offer expires your new one-year sub will be added to your remaining sub, and future PayPal recurring payments of £16.99 will be made on the new expiry date.
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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21 |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Sun Nov 07, 2010 2:35 pm Post subject: |
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| armoore wrote: | | My sub is due in 37 days 22 hours 13 minutes and one second. Will I qualify for the reduction? |
Everyone qualifies, but those with existing auto-renewal agreements need to check what rate they are set at and cancel prior to renewal if they are higher and wish to take advantage of the promotional price.
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Darren Griffin |
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armoore
Occasional Visitor
Joined: Dec 15, 2007
Posts: 19
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| Posted: Sun Nov 07, 2010 2:37 pm Post subject: |
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| Thanks Anita and Darren, just renewed for another year. |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Sun Nov 07, 2010 2:40 pm Post subject: |
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| armoore wrote: | | Thanks Anita and Darren, just renewed for another year. |
I hope you checked you didn't have an existing auto-renewal in place?
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Darren Griffin |
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armoore
Occasional Visitor
Joined: Dec 15, 2007
Posts: 19
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| Posted: Sun Nov 07, 2010 9:39 pm Post subject: |
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| Darren wrote: | | armoore wrote: | | Thanks Anita and Darren, just renewed for another year. |
I hope you checked you didn't have an existing auto-renewal in place? |
Sure did! Thanks. |
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thesparky
Occasional Visitor
Joined: Dec 28, 2006
Posts: 2
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| Posted: Thu Dec 09, 2010 9:47 pm Post subject: £19.99 |
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Only update a couple of times a year and didn't see the reduction in price untill paypal sent me the email. |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Thu Dec 09, 2010 9:51 pm Post subject: Re: £19.99 |
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| thesparky wrote: | | Only update a couple of times a year and didn't see the reduction in price untill paypal sent me the email. |
I've added 3mths to your sub to compensate for your missing out. You'll need to ensure you cancel the auto-renewal to take advantage of it though. Do that via your PayPal account.
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Darren Griffin |
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thesparky
Occasional Visitor
Joined: Dec 28, 2006
Posts: 2
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| Posted: Thu Dec 09, 2010 9:57 pm Post subject: £19.99 |
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Many thanks and all in 4 mins :o
Nice one |
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