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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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 Posted: Sun Jul 25, 2010 3:21 pm Post subject: |
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| Put the map on a microSD card then insert that in to the slot on the base of the device, once you have the map on the memory card delet the map from the internal memory and you will have loads of free space - Mike |
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dhn
Frequent Visitor
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Sun Jul 25, 2010 3:38 pm Post subject: |
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Make an Explorer, not Home, backup of your unit's contents.
Do a format of the unit, don't use quickformat.
Restore your backup. Does that help?
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David |
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Tomo
Lifetime Member
Joined: May 17, 2004
Posts: 212
Location: Fife Scotland
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| Posted: Sun Jul 25, 2010 4:53 pm Post subject: |
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| dhn wrote: | Make an Explorer, not Home, backup of your unit's contents.
Do a format of the unit, don't use quickformat.
Restore your backup. Does that help? |
Yes, done quite a lot of the above and got it going again.
Backed up (explorer), formatted the unit, restored an older backup from last year, TT Home then updated the map and application to latest (v8, not v9), copied over an old mapsettings.cfg and is all now working!!!
Thanks all
Steve |
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schphase
Lifetime Member
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Joined: Jan 26, 2009
Posts: 8
Location: North Derbyshire
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| Posted: Mon Jul 26, 2010 8:05 am Post subject: |
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| mikealder wrote: | | Put the map on a microSD card then insert that in to the slot on the base of the device, once you have the map on the memory card delet the map from the internal memory and you will have loads of free space - Mike |
Slightly off topic but the above is relevant to me, just bought map of France, and is on the device storage (540) can i simply copy from this onto micro SD card, then delete as above and everything works, or do I need to download again straight onto SD card. |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Mon Jul 26, 2010 8:16 am Post subject: |
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| Just copy the France map folder from the internal storage to the memory card then delete the copy stored on the device and it will be fine - Mike |
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GMC
Occasional Visitor
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Joined: Jan 07, 2006
Posts: 30
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| Posted: Mon Jul 26, 2010 10:20 am Post subject: Re: GO940 - New TomTom App, Now No Live Services |
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[quote="GMC"] | OhBuggerit2k2 wrote: | Not sure what is happening here.
Yes, me too - stupidly I accepted a new application via Home for my 540 Live, only to find that virtually all of the Live services now come up with sim card problem, and error 1008. This includes traffic info, although strangely when docked in Home everything works just fine, it's only when it is undocked that Lives ceases to work.
Have raised a question with TT yesterday, but nothing so far. That's a pain since we are off on holiday tomorrow.
I will try to restore the previous backup - fortunately I didn't back up the new version so I assume it should still be there.
I should know by now that accepting a TT update is fraught with danger! |
Latest from TT today in response to my question:
I’m sorry to hear about the issue you are facing with the LIVE services on your TomTom device.
To resolve this issue can I ask that you carry out the steps below.
Step 1 - Remove the Application
- Connect your navigation device to your computer.
- TomTom HOME starts.
- If HOME offers a new application, click Back.
- In HOME, click Manage My GO
- Select the Items on device tab and then select Applications.
- Select the Items on computer tab and then select Applications.
- Click Remove selected items.
Step 2 - Update the Application Once
- Select 'Update my GO
- Update and Install any software applications that are offered
- Click on "Device" in the top left of HOME and then Disconnect
- Disconnect your TomTom device from your computer
Step 3 - Testing the LIVE Services
- In the Main Menu, tap on LIVE services.
- Now Click on My Services in the bottom right corner.
- Here you should now see all your Services and your Traffic bar should now be loading.
This seems to my untrained mind that TT are now offering a revised application? Or is this a request to merely reinstall the new one that I already know doesn't work on my 540?
Will attempt later today when time permits. |
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Gee-Pee
Lifetime Member
Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
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| Posted: Mon Jul 26, 2010 11:10 am Post subject: |
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They are offering to replace the 'faulty' build with a previous one 8.371. See HERE
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Gee-Pee
Lifetime member PGPSW - time rapidly decreasing |
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GMC
Occasional Visitor
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Joined: Jan 07, 2006
Posts: 30
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| Posted: Mon Jul 26, 2010 11:46 am Post subject: |
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| Gee-Pee wrote: | | They are offering to replace the 'faulty' build with a previous one 8.371. See HERE |
Thanks GP, I hadn't seen that. 8.371 is the version I restored to last week, so it looks as though a solution has yet to appear. |
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madgee
Occasional Visitor
Joined: Sep 26, 2003
Posts: 14
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| Posted: Mon Jul 26, 2010 11:59 am Post subject: Re: GO940 - New TomTom App, Now No Live Services |
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All they've done is put v8 back onto Home. I wonder if us UK owners will ever see a fully functional v9?
Best thing about v9 is being able to disable the voice directions, without removing the audible camera alerts. Oh well, we'll see what happens but I'm not too optimistic..... |
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GMC
Occasional Visitor
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Joined: Jan 07, 2006
Posts: 30
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| Posted: Mon Jul 26, 2010 12:29 pm Post subject: Re: GO940 - New TomTom App, Now No Live Services |
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| madgee wrote: |
Best thing about v9 is being able to disable the voice directions, without removing the audible camera alerts. Oh well, we'll see what happens but I'm not too optimistic..... |
Yes, this for me was probably the best change of all. I understand that there is somewhere a 'silent voice' that you can download for this, but for the moment I'm hoping TT can sort out this shambles. Not sure I want to add anything for now that might make things even worse! |
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GMC
Occasional Visitor
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Joined: Jan 07, 2006
Posts: 30
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| Posted: Mon Jul 26, 2010 5:12 pm Post subject: Re: GO940 - New TomTom App, Now No Live Services |
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| madgee wrote: | All they've done is put v8 back onto Home. I wonder if us UK owners will ever see a fully functional v9?
. |
Today I'm still being offered 9.054 on Home, even though they knew last week it was causing serious problems with Live. Surely someone at TT is running a x40 and has realised there is a problem with this upgrade?? If so, why continue to offer it? Are they really that dim?? |
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bulldog43
Lifetime Member
Joined: Dec 24, 2006
Posts: 3
Location: leicester england
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| Posted: Mon Jul 26, 2010 8:12 pm Post subject: 9.054 update |
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| i to had problems with my 540 live ie no live services i reverted back to v 8 and all is well again apart from to tomtom still trying to update me with the v 9 do they know what there doing. |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Mon Jul 26, 2010 8:34 pm Post subject: Re: 9.054 update |
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| TomTom Support wrote: | Follow these steps:
Connect your GO to your computer and start TomTom HOME.
In HOME, click Manage my GO.
Select the Items on device tab and then select Applications.
Select the Items on computer tab and then select Applications.
Click Remove selected items.
Click Update my GO.
Make sure the application is selected, then click Update and install.
Attention: Only install the application once!
HOME will offer an application a second time. Do NOT install that application.
We are working on a solution for the new application. Once this solution is available we will update this FAQ. |
They are well aware of this and their web site has included details about how to overcome the issue whilst at the same time telling users to disregard the additional update which puts the broken Navcore back on the device - Mike |
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Milesey
Regular Visitor
Joined: Mar 07, 2006
Posts: 93
Location: Holmfirth
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| Posted: Tue Jul 27, 2010 12:51 pm Post subject: |
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Has anybody here, who has spoken to TomTom, been given an ETA of when a working update will be released?
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(Older kit: TomTom Go Original, 910, 940 Live, 1005 Live and Snooper S4 Neo. Mazda TomTom NB1 built-in). |
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RogerCritch
Occasional Visitor
Joined: Mar 17, 2006
Posts: 1
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| Posted: Tue Jul 27, 2010 2:34 pm Post subject: Tomtom upgrade |
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| Is v9.054 with the x50 OK? |
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