TomTom XL2 IQ Routes Edition Europe 42 POI

[linkylacey]

I dont know! If you look at the XL/XXL IQ Routes Manual on the TomTom website it is totally different (has POI Management) from what you get with the actual device. I was told that this is because the device has been "upgraded".

From this I gather that the XL originally did work "properly", as outlined in the manual, lets call it v001 but v002 or v003 of the same device has changed and now there is no POI Management capability. I suspect that if you had a v001 it would be a v002 before long, and that would be accomplished with an app upgrade that you would need to do something else.

I do know, as I said before that about a year ago I could not download a new map without updating the app on my GO910. So it does not take much imagination to take things a little further in that direction.

I would suggest that TomTom sees custom POIs as an enemy. For example they lose customers to outfits such as PGPSW etc. and given the financial constraints of business these days, would it really be a surprise if they decided to put a finger in the dyke and stop the leak? In fact, TomTom would not be serving their investors if they were not looking to maximise income, in what many see to be a declining market and one of the few ways thay have of doing that is to ensure everyone pays them for any subscription that ends up on one of their devices.

It is not rocket science

[linkylacey]

"We purchased a set of specifications, and so have a contract with TT for their continued provision. Any downgrading of function breaches that contract and the small claims court would be a good place to seek damages."

Really?

I think that if you read the "small print" of any documentation for any electronic divice sold today, you will find that the manufacturer reserves certain rights and one of those reserved rights could very well be the right to make corrections, or resolve difficulties, or defects - at their discretion... They may not say so in as many words, but it will be there - known by some as "weasel words" or a disclaimer - any business lawyer worth his salt would insist on it and, by the way, it would be a part of your contract to purchase and could be argued to apply to any change the manufacturer deems appropriate.

[JoolsTwo]

[Guivre46]

The only 'contract to purchase' is the one established by your payment for the functions offered. If TT remove functions you are entitled to be returned to the position you were in before their action. I would suggest you sue for the cost of purchasing the cheapest device that offers the functions you originally purchased.
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom

[Andy_P]

[mikealder]

What I find most annoying is the reuse of the same name, lets face it the XL IQ and the XL IQ Live are great devices, I have said this on a number of occasions as have plenty of others. New user reading information on this forum prior to purchase of a new device sees all these posts and heads off to Halfords.
Spots an XL_2_IQ so he purchases it based upon information he has read online and in magazine reviews - Slight problem as its got the dumbed down menu - When functions get reduced in such a way the device really should be fully renamed - Mike

[Andy_P]

Totally agree... that's what I meant when I said "TomTom's naming conventions are appalling".

[AliOnHols]

Something as simple as a Specification Matrix on their website would help:- Too many models with too similar specifications. OR an ability to tick boxes depending upon the features you require and then TT offer models depending upon your selection. Model choice is overly complicated at the moment.
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Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20.

[mikealder]

[dhn]

Oh no, Mike!

Nobody like that around here, eh?

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David

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