720 usb plug needs fixing...

nick_j007 · Posted: Mon May 24, 2010 11:41 am Post subject: 720 usb plug needs fixing...

The usb socket on my 720 (the unit itself - not the charge cable) has developed a slight wobble due to it sitting on the dash I expect, and now does not charge all the time and will switch off. Not good to carry on like that.

What is the recommended way forward for repair please?

Could a decent electronics repair guy sort this?

mikealder · Posted: Mon May 24, 2010 1:11 pm Post subject:

Its far from easy to fix the USB socket as its soldered to the PCB as well as clamped through the hole, you will have to remove all the solder before being able to release the body of the connector - I have a 920 with the same issue and have nearly given up on trying to get the socket off the PCB - It certainly wasn't designed with repair in mind!

One option is to use silicon sealant to "glue" to the socket back to the PCB negating removing it, worth a try as it should stop it wobbling about - Mike

Andy_P · Posted: Mon May 24, 2010 3:00 pm Post subject:

Sounds like the solder joints to the board itself have cracked, in which case they need to be re-soldered.
I'd have thought that could maybe be done without complete removal and replacement, if the socket itself is OK. Mike?

(Although the mechanical strengthening that Mike suggests would be very advisable too).
It's a job for an electronics field engineer with experience of surface-mount components, rather than someone who remembers soldering from a few years ago.

I've had mine apart a few times, but have to admit I've got no mental image of how easy it is to get to the USB socket contacts onto the board.

nick_j007 · Posted: Mon May 24, 2010 3:04 pm Post subject:

Made an enquiry to satnav-shop re repair and they wrote:

24 hrs turnaround
all updates included
SEND UNIT only
PRICE WOULD BE £45
this includes fitting and return p+p
send/bring to
SATNAVMAN
99 RICHMOND PARK AVE
SHEFFIELD
S13 8HA
01142 433176
IF PAYING BY CHEQUE OR POSTAL ORDER
MAKE PAYABLE TO MISS L SHARMAN

Anyone know of them pls?

Thanks people.

mikealder · Posted: Mon May 24, 2010 4:54 pm Post subject:

There were quite a few posts a while ago about this individual where on more than one occasion the Police were involved trying to return peoples devices as they had been sent for repair for ages, tread carefully if I were you - Mike

nick_j007 · Posted: Mon May 24, 2010 5:11 pm Post subject:

Calomax · Posted: Mon May 24, 2010 7:03 pm Post subject:

I thought PGPSW recomended the SatNav shop, and that he was a member
_________________
TT Go Essential

mikealder · Posted: Mon May 24, 2010 7:31 pm Post subject:

M8TJT · Posted: Mon May 24, 2010 10:44 pm Post subject:

And if Mike has problems with a tiddy bit of soldering, the rest of us mere mortals better watch out and stand no chance Very Happy

nick_j007 · Posted: Tue May 25, 2010 10:24 am Post subject:

I have also heard the TT themselves are slow for repairs...what's the latest thought on that pls?

Calomax · Posted: Wed May 26, 2010 8:41 pm Post subject:

nick_j007 · Posted: Wed May 26, 2010 8:56 pm Post subject:

Calomax · Posted: Thu May 27, 2010 6:09 pm Post subject:

Nick, They do give online quotes as well. Please let us know how you get on as members often ask about repairs and it would be good to know of a good repairer.

Apparently if you are near enough to take it to their London premises in the morning they can normally have it ready for collection in the evening.
_________________
TT Go Essential

nick_j007 · Posted: Thu May 27, 2010 7:25 pm Post subject:

Thanks. Will report back for sure.

I'm away for a week now, so maybe 2 weeks before done.

Thank you all.

Based on this information, the quotation for the repair is: 34.99 GBP.
Fast Track option has not been requested.
Return postage is: 6.95 GBP[i]

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