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rover220
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 Posted: Wed Dec 09, 2009 3:37 pm Post subject: annoying xl iq voice problem HELP PLEASE!!! |
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hi guys, i need some advice re this little problem.
basically, tomtom is lopping off the last couple of words when arriving at destination...ie..it should say "you have now arrived at your destination"(or similar) but all i get is "you" then it goes silent.
can anyone help fix this?
cheers
mike |
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Gee-Pee
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| Posted: Wed Dec 09, 2009 5:50 pm Post subject: Re: annoying xl iq voice problem HELP PLEASE!!! |
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| rover220 wrote: | hi guys, i need some advice re this little problem.
basically, tomtom is lopping off the last couple of words when arriving at destination...ie..it should say "you have now arrived at your destination"(or similar) but all i get is "you" then it goes silent.
can anyone help fix this?
cheers
mike |
Yes, I know about this problem with some voices, Which one is causing the problem with you? Have you tried changing the voice to a 'Computer' voice?
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AndyVaughan
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Location: Rossendale
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| Posted: Wed Dec 09, 2009 8:31 pm Post subject: |
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What application version are you running and which voice?
How much free space is left on the XL? |
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Andy_P
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| Posted: Wed Dec 09, 2009 8:49 pm Post subject: |
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First thing, have you tried a reset?
Second thing, have you tried a return to factory settings? |
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AndyVaughan
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Gee-Pee
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| Posted: Wed Dec 09, 2009 9:40 pm Post subject: |
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Hi Andys... I have detected this problem with non-English voices on all my devices. Try it yourselves and install say, Kathy English (Irish). Next time you are out, see if she finishes the last two messages/instructions....I have a turn into my estate and usually get "Turn right and then....."
The "you have arrived at your destination" is missing. The next message says " In 100 meters/yards, you......."
This was like this on the last application on my One IQ and is still there since installing the latest one. I've not recently installed a new application on the two GO X30 devices, but the fault is there.
Graham
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Andy_P
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| Posted: Wed Dec 09, 2009 10:21 pm Post subject: |
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I confirmed it on Go940 - Last two messages were "Turn right and then.....", followed by "In 100 yards......." She never says "You have reached your destination"
Home reports it as Kathy version 7
But I DIDN't get it on a Go 720 - it worked fine. Home reports it as Kathy version 1
I then tried installing the v1 onto the 940 and it's fine on there as well.
I noticed that the v1 is data119.chk but v7 is data162.chk
Bizarre..... Wonder how come this hasn't been noticed long ago? Can you confirm if it's the same with other voices?
(sexy voice though!  ) |
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Gee-Pee
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| Posted: Wed Dec 09, 2009 10:32 pm Post subject: |
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| Andy_P wrote: | Confirmed on 940 - "Turn right and then....." followed by " In 100 yards, you......." Home reports it as Kathy version 7
but NOT confirmed on 720 - worked fine. HHome reports it as Kathy version 1
Installed V1 onto 940 and it's fine on the 940 as well.
Bizarre..... Wonder how come this hasn't been noticed long ago? Can you confirm if it's the same with other voices?
(sexy voice though! ) |
Tried it on four different voices Kathy, Kathy 1 and a male Irish voice plus a central european voice - think it was Croatian (Goran?). Have reported it to TT as I thought it was something to do with the latest application until I found out it was also on the device without the update. I'll check it out on a sexy voice tomorrow - just for you  Graham
PS If, when you load the voice and do the 'TEST', the words are not missing. Strange.
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Andy_P
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| Posted: Wed Dec 09, 2009 10:36 pm Post subject: |
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I've just reported it to TT too.  |
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rover220
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| Posted: Thu Dec 10, 2009 8:53 am Post subject: |
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| same on mine, i have to have tim english, anything non english doesnt finish the end of the destination sentence. |
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Gee-Pee
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| Posted: Thu Dec 10, 2009 9:44 am Post subject: |
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| rover220 wrote: | | same on mine, i have to have tim english, anything non english doesnt finish the end of the destination sentence. |
I think that Andy's report might carry some weight  We will see.
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Andy_P
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| Posted: Thu Dec 10, 2009 5:58 pm Post subject: |
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| Do you lot want to try the v1 Kathy voice? |
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Gee-Pee
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| Posted: Thu Dec 10, 2009 7:22 pm Post subject: |
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| Andy_P wrote: | | Do you lot want to try the v1 Kathy voice? |
And/Or Kathy1 v1 (UK English - Irish)
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rover220
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| Posted: Tue Dec 22, 2009 3:52 pm Post subject: |
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| is there any known fix for this as yet? |
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Gee-Pee
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| Posted: Tue Dec 22, 2009 4:10 pm Post subject: |
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| rover220 wrote: | | is there any known fix for this as yet? |
TT Support know about this, but have not been able to reproduce the problem. Best thing to do is to choose another voice. It does seem to be limited to Non-English UK + Non Computer voices.
But, if you know different...........
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