Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Stay in Lane guidance
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Stay in Lane guidance
Goto page Previous  1, 2
 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices
View previous topic :: View next topic  
Author Message
Andy_P
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Sat May 16, 2009 12:43 am    Post subject: Reply with quote

HenryMitchell wrote:
Andy_P wrote:
It's a minor bug that TT will sort out on a case by case basis if you inform them.

I've given up reporting these to TT because they've never fixed one yet. Ever!


Sort out as in "report to TeleAtlas"... Wink
But does the odd "keep right" really cause you so much aggro?
Back to top
View user's profile Send private message
HenryMitchell
Regular Visitor


Joined: Jul 04, 2007
Posts: 139
Location: Godstone, Surrey

PostPosted: Sat May 16, 2009 9:04 am    Post subject: Reply with quote

Andy_P wrote:
HenryMitchell wrote:
Andy_P wrote:
It's a minor bug that TT will sort out on a case by case basis if you inform them.

I've given up reporting these to TT because they've never fixed one yet. Ever!


Sort out as in "report to TeleAtlas"... Wink
But does the odd "keep right" really cause you so much aggro?
No it doesn't. However what does get to me is TT never listening or doing anything they ask.

When Mapshare was launched I thought the idea was great but I have not seen one of my changes put into place on a new map issue and TT "Lost" all my "local" map changes during a recent support case which by the way has failed to fix my problem after over three months but that's another story. My new GO 940's Speed camera database was riddled with omissions and errors and when I reported these TT did nothing. I started reporting these to RoadAngel who manage the data for TT and they were marvellous, actioning my reports within a day or two.

The point I am trying to make is that for the ordinary guy in the street their customer service sucks, they do their best to make it difficult to contact them and I have virtually given up trying to help them improve the product.
_________________
Device: GO 600, Live connected via iPhone 5.
App: 13.030.1412491.111 (0) (2042, 31/10/2013)
OS: 1392579
Map: Europe v920.5244 (11/2013)
Back to top
View user's profile Send private message
M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Sat May 16, 2009 9:23 am    Post subject: Reply with quote

HenryMitchell wrote:
My new GO 940's Speed camera database was riddled with omissions and errors and when I reported these TT did nothing. .

Really Confused You are not the first to mention this Wink
HenryMitchell wrote:
I started reporting these to RoadAngel who manage the data for TT and they were marvellous, actioning my reports within a day or two.

They must have a lot of verifiers, or whatever they call them Shocked
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices All times are GMT + 1 Hour
Goto page Previous  1, 2
Page 2 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.105 (30 Oct 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping