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Calomax Lifetime Member

Joined: Sep 30, 2005 Posts: 988 Location: St Martin's, Guernsey
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Posted: Tue Oct 14, 2008 12:03 pm Post subject: |
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I got WE 810 corrections yesterday afternoon. _________________ TT Go Essential |
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Stampy72 Regular Visitor

Joined: Jun 19, 2008 Posts: 192 Location: near Stamford, Lincs
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Posted: Tue Oct 14, 2008 1:20 pm Post subject: |
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Stampy72 wrote: |
v725.1883 map
2.4.0.104 of TT Home.
App 7.162 (8492/071121)
OS 2327
GPS v 1.21
Boot 5.5001
Although it DOES tell me, my Map is up to date, with 15727 MapShare map corrections in use... |
My TT is a v2 (or V3 according to another thread on here) One..
Still no updates....
Think I should format the card and start again???
I've tried un-installing Home and re-installing it again afer a re-boot. |
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maca2 Frequent Visitor

Joined: Jul 10, 2005 Posts: 303
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Posted: Tue Oct 14, 2008 2:03 pm Post subject: |
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When asking why TT didn't just tell me they had problems with mapshare instead of asking me to uninstall?reinstall my software this is what they said.
As far as i am aware there are no issues with downloading MapShare Corrections at this time. We are aware of course of the ongoing issues with Traffic and Safety Camera services not working correctly and are currently working on resolving them.
The instructions i gave you would have forced the system to re-download all MapShare corrections and install them onto your device again, this is a tried and true method I recommend to any customer who is experiencing difficulties while downloading MapShare corrections.
Regardless, we're glad to hear that the issue has been resolved.
With Best Regards The TomTom Customer Support Team""
So they didn't know that people had been having problems downloading mapshre because it was all working there end
Thankfully I got the instructions to installer/reinstall software from them after mapshare started working again so I didn't follow them. We all must of imagined that mapshre was not working, it's all been a dream  |
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D4VE Lifetime Member

Joined: Aug 31, 2005 Posts: 207 Location: Hertfordshire
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Posted: Tue Oct 14, 2008 4:57 pm Post subject: |
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Well after reporting to this thread that i received 14.8mb of mapshare updates on Sunday, I have now tried on Monday and today and had no new updates.
Now I realise that when it was working in the past you do not always get updates every day but in my experience I never went more that one day.
So in my case, at least, it appears that there are still issues with the servers.
Has anyone else experienced the same or similar issues yet I wonder? _________________ iPhone4 IOS 4.3.3
TomTom Western Europe v865.3252
App 8.300 V1.6 (670441)
TomTom iPhone Car Kit
PC Operating System: Windows 7 |
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dhn Frequent Visitor
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Joined: Oct 08, 2007 Posts: 2544 Location: Toronto CANADA
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Posted: Tue Oct 14, 2008 5:12 pm Post subject: |
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TomTom has announced that mapshares will be weekly from now on, not daily. _________________ David |
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D4VE Lifetime Member

Joined: Aug 31, 2005 Posts: 207 Location: Hertfordshire
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Posted: Tue Oct 14, 2008 5:24 pm Post subject: |
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Ahhh, thanks for that David.
Does this mean they have been unable to cope with the quantity of corrections they have with their maps and to save overloading the servers with adhoc uploads to users, they regulate who and when we get a bulk download instead...
Dave _________________ iPhone4 IOS 4.3.3
TomTom Western Europe v865.3252
App 8.300 V1.6 (670441)
TomTom iPhone Car Kit
PC Operating System: Windows 7 |
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richard345 Frequent Visitor

Joined: Mar 09, 2008 Posts: 463 Location: Rainhill, Lancashire Not Merseyside!
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Posted: Tue Oct 14, 2008 7:04 pm Post subject: |
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maca2 wrote: | When asking why TT didn't just tell me they had problems with mapshare instead of asking me to uninstall?reinstall my software this is what they said.
As far as i am aware there are no issues with downloading MapShare Corrections at this time. We are aware of course of the ongoing issues with Traffic and Safety Camera services not working correctly and are currently working on resolving them..........
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This is what I received today from Martin T @ TomTom:
Dear Mr L
Thank you for contacting TomTom Customer Support
Your reference for your query is 080928-000994.
Over the past few days our servers have been undergoing maintenance and a lot of customers have been affected by traffic, safety camera and mapshare downloads. Last week the issue was resolved, but then the servers had to be taken offline again after this.
Many apologies for this, but a lot of changes were necessary on our servers to ensure we have an improved mapshare service.
With Best Regards
Martin
So even the front desk don't talk among themselves! _________________ Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course! |
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Graeme2812 Frequent Visitor

Joined: Mar 14, 2004 Posts: 297 Location: Dundee, Scotland UK
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Posted: Tue Oct 14, 2008 10:12 pm Post subject: |
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Just tried this evening, and I'm not getting mapshare updates yet. WCE v8.05 maps installed.
Incidentally, I was offered an update for RDS-TMC to (apparently) allow me to update my TMC information more accurately and ensure more compatibility from country to country so it says. _________________ Graeme Bennett
Go 540 LIVE
App. 9.510.1234792.1 (2039,04/04/2013)
United Kingdom & ROI v945.6174 |
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richard345 Frequent Visitor

Joined: Mar 09, 2008 Posts: 463 Location: Rainhill, Lancashire Not Merseyside!
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Posted: Tue Oct 14, 2008 11:50 pm Post subject: |
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Graeme, I had the same offer for the RDS-TMC update and at first I did not download it. I got no MapShare updates either.
I tried again and decided to download the RDS update and then MapShare corrections were there! It may be coincidence - but it might be worth a try. _________________ Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course! |
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perussell Frequent Visitor

Joined: May 12, 2006 Posts: 292
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Posted: Wed Oct 15, 2008 10:12 am Post subject: |
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Finally got 4.4 Mb of Mapshare (26000 corrections approx.) on my 720 with v810 maps this morning - evn though it was telling me my map was up to date before I clicked on the 'Update your Go' option  |
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LesMiserable Occasional Visitor
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Joined: May 05, 2006 Posts: 35 Location: Glasgow
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Posted: Thu Oct 16, 2008 1:29 am Post subject: |
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Finally got an update for UK 7.25now up to 19981 corrections but it did show more available but tried to d/l them and it won't show which map I'm running again.
That update was only 0.2 mb yet increased nearly 5000 corrections, it says I still got another 0.8 mb to d/l _________________ TT 500
Map: V855.2931UK & Ireland
Version 7.903(9183/081025) OS:2344
GPS v1.21 Boot 5.5022
TT Home v 2.7.6.2056 |
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Stampy72 Regular Visitor

Joined: Jun 19, 2008 Posts: 192 Location: near Stamford, Lincs
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Posted: Thu Oct 16, 2008 8:01 am Post subject: |
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LesMiserable wrote: | Finally got an update for UK 7.25now up to 19981 corrections but it did show more available but tried to d/l them and it won't show which map I'm running again.
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Same here - FINALLY got some corrections....  |
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keithmillar Regular Visitor

Joined: Sep 19, 2006 Posts: 210 Location: Cleveleys, Lancashire
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Posted: Fri Oct 17, 2008 9:32 am Post subject: |
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I've just started up my TT Home 2.4 and been offered my QuickGPSFix and Mapshare downloads, which before i accepted them i looked at Tools/TT Map Share/Map Share Preferences/Select Countries and there was UK & ROI showing. After downloading 2mb of Mapshare i then looked back into the Selected Countries and the page was blank.
Cheers
Keith _________________ Keith
Garmin 3598LTM-D
Android CoPilot
Navigon 72 Plus Live
TTGO540 |
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dsouter Occasional Visitor

Joined: Jul 21, 2006 Posts: 43 Location: Lockerbie
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Posted: Fri Oct 17, 2008 7:26 pm Post subject: |
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I have just downloaded 15.7mb of mapshare updates. now have 99689 corrections in use according to home. No problems whatsoever.
Duncan _________________ never mind eh!!!
go 1005 |
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richard345 Frequent Visitor

Joined: Mar 09, 2008 Posts: 463 Location: Rainhill, Lancashire Not Merseyside!
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Posted: Fri Oct 17, 2008 7:33 pm Post subject: |
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Looks like TT are setting up for Friday deliveries f MapShare upates. I've just gone on to HOME and there were 0.2Mb of GB & NI changes offered.
I downloaded and my status indicator shows 14605 updates in use.
When I look at the Countries tab of MapShare Preferences in HOME, I have:
United Kingdom 1.4Mb
GG Tiny
Republic of Ireland 0.2Mb
-------OTHER COUNTRIES------- Tiny
Anyone know what GG is? Could it be Guernsey? _________________ Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course! |
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