One XL Update problem

duffer · Regular Visitor Joined: Dec 17, 2005 Posts: 96

Last night I connected to TomTom Home and it gave me 2 updates. 1. for GPS and the other for the new 7.0 version for the TT One XL, I accepted the downloads and installed. When I start my TomTom One XL I cannot get past the SPLASH SCREEN (it seem to lock up) I have tried resetting to no avail. Please, has anyone any ideas?

mikealder · Posted: Thu Sep 06, 2007 7:49 am Post subject:

Is your device a European one or Regional? and do you have a back up from when it used to work? if so I would format the device and re-install the back up.

Get the device working then use Windows Explorer to install the update to the unit, locate the file TomTom Home downloaded and unpack it using Win Rar, then copy the folders and files to the device, I find this method is more trustworthy - Mike

duffer · Regular Visitor Joined: Dec 17, 2005 Posts: 96

Many thanks for quick reply. Yes, I have the original One XL SD Card safe. Is there a method of downloading the updated software from TomTom. My Device is the Regional UK One. If possible could you please give me instructions?

duffer · Regular Visitor Joined: Dec 17, 2005 Posts: 96

Still doesnt get past Splash Screen

mikealder · Posted: Thu Sep 06, 2007 7:09 pm Post subject:

What does the device do if you put the original card into it and boot it up, does it work or still fail with the red cross on the screen? - Mike

duffer · Regular Visitor Joined: Dec 17, 2005 Posts: 96

The orginal works when I insert it and also my other card when I copy my orginal backup onto it, but as soon as it downloads then it freezes at the Splash Screen

duffer · Regular Visitor Joined: Dec 17, 2005 Posts: 96

With reference to NOT getting past the Splash Screen (see posts above), I got a a newKingston 1 Gb Card copied my orginal TT One XL card onto it connected to the computer and it said I had an update to the TT application, went through the procedure and yet AGAIN on restart it did NOT get past the Splash Screen. Oh and the card worked when I copies my orginalTT Card onto it.

TT One XL (Regional)
1Gb Kingston SD card
UK & Ireland Maps - v675.1409

mikealder · Posted: Fri Sep 07, 2007 1:43 pm Post subject:

Delete the TomTom Home download which contains the update from your PC, put the old version on the card and boot the device.
Connect it to the PC and let Home download a fresh copy of the newer software version, it could be your download is corrupt.

To locate where the TomTom Home package has stored the update start TomTom Home and click Preferences/ Folder Preferences the folder location is contained in the Downloads dialogue box, use Windows Explrer to locate the folder identified above and remove the latest update file "navcore 7.12.xxxxxx" - Mike

mikealder · Posted: Sat Sep 08, 2007 6:34 am Post subject:

I split this from the original thread as it was becoming "lost" within the saga of POI updates on version 7 devices!!! - Mike

duffer · Regular Visitor Joined: Dec 17, 2005 Posts: 96

I still cannot get past the Splash Screen - Any suggestions

duffer · Regular Visitor Joined: Dec 17, 2005 Posts: 96

After 2 days of trying different things I,still cannot get past the Splash screen. I have tried different cards do the download to v7.120 and still the device locks up. the only way I can shut if down is to do a reset.

TVR · Posted: Thu Sep 13, 2007 6:48 pm Post subject: Stuck at the splash screen

Duffer,

You say you bought a new 1GB Sd card. What 'speed' is it?
Question

It could be that the card is too slow for the TT. I'm sure I've read this in the forums somewhere before.

Just a thought..

Regards,

Trevor
_________________
TVR

Sygic for android in HD
Cameralert - pending

TomTom consigned to the bin, after 6 years loyal service.

duffer · Regular Visitor Joined: Dec 17, 2005 Posts: 96

It is a SanDisk 1 Gb bought from Jessops (not sure of the speed)

mikealder · Posted: Thu Sep 13, 2007 7:09 pm Post subject:

Colin, Please have a read of the FAQ page which can be found Here Look at #1 and #8 for specific information relating to your issue, the card could be too slow, but then again have you had the Show Hidden Files option checked in Windows Explorer? - Mike

duffer · Regular Visitor Joined: Dec 17, 2005 Posts: 96

Thanks, have done that. Where does the Navcore.TOC file go? I have copied the remainder to the SD Card

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