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technik Lifetime Member
Joined: Mar 18, 2004 Posts: 789 Location: Midlands UK
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Posted: Fri Aug 03, 2007 7:58 pm Post subject: |
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I am stuck again!
How do I set a 4-Digit password for my 720?
I have set my owner details in preferences....
It then says connect to PC and in TomTom Home select My Go 720 then start device, but nothing ever appears in that section of TT Home. |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Fri Aug 03, 2007 8:08 pm Post subject: |
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Can you control the TomTom unit with the mouse on the PC?
You need to switch on the virtual TomTom device on the PC by clicking the mouse on the power button on screen, if there is a grey box indicating you should download aditional data for tomtom Home to work with the 720 press it (this would be positioned top center of the screen in home on the PC while you are viewing the "My 720" section of Home.
Once you can control the virtual 720 on the PC you can set the access pin code - Mike |
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technik Lifetime Member
Joined: Mar 18, 2004 Posts: 789 Location: Midlands UK
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Posted: Fri Aug 03, 2007 8:22 pm Post subject: |
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mikealder wrote: | Can you control the TomTom unit with the mouse on the PC?
You need to switch on the virtual TomTom device on the PC by clicking the mouse on the power button on screen, if there is a grey box indicating you should download aditional data for tomtom Home to work with the 720 press it (this would be positioned top center of the screen in home on the PC while you are viewing the "My 720" section of Home.
Once you can control the virtual 720 on the PC you can set the access pin code - Mike |
I don't see any option to control the 720 on the PC.
I don't see any power button on screen?
I can do backups and copy files, and get traffic info in TT Home but that's about it. |
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Oldboy Pocket GPS Moderator
Joined: Dec 08, 2004 Posts: 10642 Location: Suffolk, UK
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Posted: Fri Aug 03, 2007 9:17 pm Post subject: |
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technik wrote: | I don't see any option to control the 720 on the PC.
I don't see any power button on screen?
I can do backups and copy files, and get traffic info in TT Home but that's about it. | HOME should download a DLL File which supplies the right Virtual Device to the PC.
Have you created an Account on TTs Web Site and selected your Device in the My TomTom area of the PLUS Services page? _________________ Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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technik Lifetime Member
Joined: Mar 18, 2004 Posts: 789 Location: Midlands UK
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Posted: Fri Aug 03, 2007 9:31 pm Post subject: |
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Oldboy wrote: | technik wrote: | I don't see any option to control the 720 on the PC.
I don't see any power button on screen?
I can do backups and copy files, and get traffic info in TT Home but that's about it. | HOME should download a DLL File which supplies the right Virtual Device to the PC.
Have you created an Account on TTs Web Site and selected your Device in the My TomTom area of the PLUS Services page? |
I did not get any DLL download. I am running Vista, maybe that's an issue.
I have a laptop with XP so could try that.
Plus services account says I have TomTom GO 720 standard GO 720 software |
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PaulBt Lifetime Member
Joined: Sep 22, 2006 Posts: 188 Location: Kempsford, UK
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Posted: Fri Aug 03, 2007 10:50 pm Post subject: |
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technik wrote: | Oldboy wrote: | technik wrote: | I don't see any option to control the 720 on the PC.
I don't see any power button on screen?
I can do backups and copy files, and get traffic info in TT Home but that's about it. | HOME should download a DLL File which supplies the right Virtual Device to the PC.
Have you created an Account on TTs Web Site and selected your Device in the My TomTom area of the PLUS Services page? |
I did not get any DLL download. I am running Vista, maybe that's an issue.
I have a laptop with XP so could try that.
Plus services account says I have TomTom GO 720 standard GO 720 software |
Which version of HOME are you using, it needs to be 1.6, which is available from the CD. _________________ TT720 V8.010, regular audio book user.
WestEuro v805 connected to E90 on O2
TT910 V6.525, TTN5, TTN3, TT on Psion 5mx |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Fri Aug 03, 2007 11:03 pm Post subject: |
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I have split this from the original thread as it is developing in to a topic in its own right, similar in some respects to those we saw when the x10 range were released.
When using TomTom Home you should be able to generate the image of the device, then click on the "virtual" power button (I have circled where to click on the image below)
Does Home present you with this option at all?
It should appear when you click the "My GO 720" text in the lower left panel of TomTom Home, if it doesn't respond try removing the TT from the PC before re-connecting and trying again, the screen shot depicts where you need to go to select the PIN number (icon is top left) - select it with the PC mouse though - Mike |
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technik Lifetime Member
Joined: Mar 18, 2004 Posts: 789 Location: Midlands UK
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Posted: Fri Aug 03, 2007 11:25 pm Post subject: |
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I am using V1.5 downloaded from TomTom as I thought that would be latest version.
i will try the CD version. Thanks. |
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technik Lifetime Member
Joined: Mar 18, 2004 Posts: 789 Location: Midlands UK
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Posted: Fri Aug 03, 2007 11:54 pm Post subject: |
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V1.6 on the CD did not work either on my Windows Vista PC.
Using my laptop with Windows XP I am now able to control my TomTom 720 and have set my 4-digit password succesfully.
Looks like a Windows Vista problem?
Anyone else using Vista and a TT 720 ? |
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technik Lifetime Member
Joined: Mar 18, 2004 Posts: 789 Location: Midlands UK
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Posted: Fri Aug 03, 2007 11:57 pm Post subject: |
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mikealder wrote: | When using TomTom Home you should be able to generate the image of the device, then click on the "virtual" power button (I have circled where to click on the image below)
Does Home present you with this option at all? |
Did not see any of that on my Vista PC, but ok on my Dell laptop with Windows XP. |
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FazerUK Lifetime Member
Joined: Nov 18, 2004 Posts: 242 Location: Wrexhaml, UK
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Posted: Sat Aug 04, 2007 12:14 am Post subject: |
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I think the password get a pain, as if someone steal it they only got to reinstall the update and no pass word needed _________________ TomTom Go 700,
with External Antenna, External Mike
App v7.160, OS:2324, GPS v1.21, Boot 5.4201
Western_Europe-Map v650.1127 |
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technik Lifetime Member
Joined: Mar 18, 2004 Posts: 789 Location: Midlands UK
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Posted: Sat Aug 04, 2007 12:46 am Post subject: |
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Working OK on Vista PC now !
Disconnect TT Go 720
Uninstalled TT Home.
Deleted all registry entrys for TomTom using Regedit.
Rebooted PC
Re-Installed TT Home 1.6 from CD.
Re-Connected TT Go 720 to USB
All works fine. |
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Esparkie Occasional Visitor
Joined: Jul 29, 2007 Posts: 23 Location: Oxford, UK
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Posted: Sat Aug 04, 2007 9:44 am Post subject: |
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I'm new to TomTom and Sat Nav and am a bit confused by this.
I have created an account at MyTomTom on the TomTom website and registered my 720.
I have installed Home from the CD and connected my 720 to the PC. Home had been talking to the 720 (I've done a complete back up) and I've also logged on to my MyTomTom account from home.
However, the "My GO 720" menu option is greyed out on the left-hand side of the screen!!!
Any advice?
TIA
Mark |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sat Aug 04, 2007 10:32 am Post subject: |
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Mark, Mine did this last night all I had to do to recover the situation was unplug the device from the PC then shut down the Home application on the PC - re-connect the TomTom and switch it on, Home should auto launch and the My 720 option was available for selection - Mike |
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PaulBt Lifetime Member
Joined: Sep 22, 2006 Posts: 188 Location: Kempsford, UK
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Posted: Sat Aug 04, 2007 10:59 am Post subject: |
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My virtual machine is also greyed out
Under help the configuration shows:
Code: | * HOME info:
HOME Version: 1.6.020
Language: en_GB
Service discovery server sweet.tomtom.com requires no proxy
Connection state: logged in as "ME@ISP.COM"
Loaded device dll: none
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I don't understand why the Loaded device dll says None, as it did download the additional driver for the machine, but maybe it has lost it.
Can someone with this working see what their system says. _________________ TT720 V8.010, regular audio book user.
WestEuro v805 connected to E90 on O2
TT910 V6.525, TTN5, TTN3, TT on Psion 5mx |
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