TomTom 910 Windscreen Mount Drooling, Been through 3 Now :-(

bbasra · Occasional Visitor Joined: Jan 23, 2007 Posts: 27

Hi

I bought a TomTom 910 back in Jan this year and have now been through 3 TomTom Windscreen mount's because the tomtom keeps slowly drooling back down and does not stay in place.

One came supplied with the TomTom and the other TomTom support sent FOC.

What shall i do now? Any else have this problem?
TIA

mikealder · Posted: Tue Jul 03, 2007 4:07 pm Post subject:

This was a very well covered subject when the x10 range were launched, the newer mounts were to a slightly different design and overcame the issue (For most users) - can you make sure you have locked the outer ring fully home when attaching the suction unit to the windscreen. It must click twice in order to lock the pivot ball securely, this can take a considerable amount of effort - Mike

bbasra · Occasional Visitor Joined: Jan 23, 2007 Posts: 27

Thanks for your reply. I'm sure it clicks but can't remember if it's one or two clicks. i shall try that.

Thanks.

Andy_P · Posted: Tue Jul 03, 2007 8:35 pm Post subject:

Never seen a DROOLING one before! Laughing

bbasra · Occasional Visitor Joined: Jan 23, 2007 Posts: 27

Hi,

Thanks for this. I'm so stupid Laughing Out Loud

. I was only turning it until it clicked once. As a result, the tomtom kept drooling downwards.

Tried all three now and they all have a second click however, have to apply some effort. Once this is done, all the mounts are rock solid.

I guess i have 2 spare now. Can't belive TomTom did not ask if i secured it properly and it clicked twice.

Darren · Posted: Wed Jul 04, 2007 8:58 am Post subject:

I think the word you were looking for is drooping Smile

_________________
Darren Griffin

Deus · Posted: Wed Jul 04, 2007 12:51 pm Post subject:

Wow, I did'nt know it clicked twice.
I did'nt have the problem of er... "brewers drool" though.
;0 8O

mikealder · Posted: Wed Jul 04, 2007 1:07 pm Post subject:

I am somewhat surprised that TomTom are happy to send out replacement mounts without offering very basic advice as to how the product should be used, be it drooping or drooling the fact that two of you didn't know how to correctly use the mount is worrying, perhaps they should be including a small user guide with these units, they did get a very high degree of complaints about failing mounts, I wonder how many were truly deffective - Mike

bbasra · Occasional Visitor Joined: Jan 23, 2007 Posts: 27

I agree. I just spoke to my collegue at work and he has the same issue until i told him about the 2 clicks.

his droops so much that he now rests the tomtom on the dash Laughing Out Loud

.

I just told him about the 2 clicks and his is also fine now too.

surely there must be loads of people in fact have decent mount but not using it properly.

	PocketGPS
	Web