Can't download

mmwain · Occasional Visitor Joined: May 04, 2006 Posts: 5

Hi, I don't seem to be able to download anymore - doesn't feel like a year since I subscribed and have certainly not had any emails about resubscribing. Any idea what's wrong?
Mike Wain

Darren · Posted: Mon Jul 02, 2007 10:13 pm Post subject:

How time flies, your subscription expired back in May I'm afraid, Emails go out automatically on the day your subscription expires, if you didn't receive one perhaps it was caught in a SPAM or Junk Filter?

Subscribed:2006-05-04
Period: 12 Months
Expires: 04/05/2007
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Darren Griffin

mmwain · Occasional Visitor Joined: May 04, 2006 Posts: 5

Thanks Darren, you're probably right about the filter. I'll stick a note in my diary next time to overcome that one. Maybe it would help in similar cases if expired people were told they had expired when trying to download rather than the message reading as if they never were subscribed - is that possible?

RQ · Posted: Wed Jul 04, 2007 5:29 am Post subject:

mmwain,

Another reminder is when you post a message - on the left of all messages underneath the person's name is the date they joined and will generally be the date when their subscription will expire.

Or another way is to go into the members area section - in the left hand side menu - and have a look at your details.
_________________
RQ

TT1v3 6.560 1713 UK&NI 660.1199
TTG700 6.520 1387 MoWE 660.1219

Darren · Posted: Wed Jul 04, 2007 7:50 am Post subject: Re: I'm expired!

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