TT700 'dead' after upgrade HELP Please

[jleak71]

I hope someone can help with a big problem ive got after upgrading the software on my tt700 via tomtom Home. The tt700 seemed to update ok but when I looked at the screen all that is displayed is the splash screen. I cant turn it off. I cant get windows / tomtom home to recognise the unit any longer so I cant even restore from a back up. Can anyone please advise me what to do and why it happened in the first place.

Thanks in advance John

[MELennium]

Have you tried a hard reset?
_________________
TomTom Go 910 (3) v.6.522 Map Western Europe v.650 with useless TMC receiver
Ex. owner TomTom 910 (2) Returned Faulty
Ex. owner TomTom 910 (1) Returned Faulty
Ex. owner TomTom One v.5.420 Map UK v.605
Ex. owner Garmin i3 v.2.7 Map UK V.7

[jleak71]

Tried the hard reset - paper clip in the bottom hole - (forgot all about that tbh)that did turn the 700 off, turned it back on screen still frozen at splash screen, however I can now link to the 700 from windows so will try and copy the backup I made, then try the upgrade again. Will post again after upgrading.

thanks for reply
John

[jleak71]

Cool - now back working got 6.15 software, now need to get camera database back on, and my N91 wont connect to the plus service anymore . Thanks for your help

John

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