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TT Free Map Update

 
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soopahfly
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Joined: Nov 07, 2005
Posts: 34

PostPosted: Mon Jan 02, 2006 12:48 pm    Post subject: TT Free Map Update Reply with quote

I've read on this site that I am entitled to a free map upgrade on my tomtom 300. I've got map version 562 and quite a few roads near me are missing.

I bought the tomtom as 2nd hand, but the original guy got it after 20th of Nov free with his corsa.

All the packaging was still sealed when I got the unit.

Can anyone point me in the direction of the update for me to download?
I've got all my activation details here and ready!!

I hope someone can help?
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soopahfly
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Joined: Nov 07, 2005
Posts: 34

PostPosted: Mon Jan 02, 2006 12:59 pm    Post subject: Reply with quote

I've spent hours scouring the TT site, and can't find them.

I've emailed them but I was kinda hoping to get the update today
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gazza1
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Joined: Jan 01, 2006
Posts: 90
Location: West Sussex, UK

PostPosted: Mon Jan 02, 2006 5:41 pm    Post subject: Reply with quote

I think the free update refers to the TT700 bought after 20 Nov 2005.
It requires that you send it to TT for update.

Read this

http://www.mytomtomgo.com/forum/viewtopic.php?t=4114
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robinb
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Joined: Jan 18, 2005
Posts: 57

PostPosted: Tue Jan 03, 2006 12:28 am    Post subject: Reply with quote

all tt go's are covered.

hoever it is a replacemtn unit you will be sent back NOT your origional unit. also you will have to prove you purchased after 20th december.

to do this you have to call tt support line, be expactant for complete confusion at there end.

i have done this but cant say i was overlay happy due to the fact i was expecting my new unit back (no) & a higher revion of maps tobe supplied (got back v605) expected v635.

robin..
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soopahfly
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Joined: Nov 07, 2005
Posts: 34

PostPosted: Tue Jan 03, 2006 11:26 am    Post subject: Reply with quote

So I can't just download the map updates then?

Nuts to that, I'll wait till spring and buy an update then.
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delboy0754
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Joined: Jul 10, 2004
Posts: 296
Location: In the Office

PostPosted: Tue Jan 03, 2006 11:32 am    Post subject: Reply with quote

soopahfly wrote:
So I can't just download the map updates then?

Nuts to that, I'll wait till spring and buy an update then.


I think it's ridiculous they can't provide a cd for updating.Sending your TT Go back and getting a possibly refurbished one back is disgraceful.

It would be cheaper to send a cd.
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soopahfly
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Joined: Nov 07, 2005
Posts: 34

PostPosted: Tue Jan 03, 2006 12:28 pm    Post subject: Reply with quote

I didn't get 2mb ADSL to be told "The download is too large"
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zardoz
Lifetime Member


Joined: Jan 03, 2006
Posts: 76

PostPosted: Tue Jan 03, 2006 6:13 pm    Post subject: Reply with quote

Personally, I think it is disgusting that you send your brand new unit away to have a minor update and get sent back someone elses repaired unit. What if it had an intermittent fault that they couldn't reproduce... Does that mean you will have problems in the future etc...

Frankly, if anyone asks for recommendations regarding getting any TT equipment, I will have to suggest that they DO NOT buy from this manufacturer, based solely on the aftersales support.

Yes, I have a TTG 700, but a) it was a XMAS gift and b) knowing what I now know, I would not have bought one for myself.
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soopahfly
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Joined: Nov 07, 2005
Posts: 34

PostPosted: Mon Jan 09, 2006 6:00 pm    Post subject: Reply with quote

My response from tomtom was that this offer was only open to Go700 Users.
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TuurG
Frequent Visitor


Joined: Nov 23, 2004
Posts: 454
Location: Haarlem, The Netherlands

PostPosted: Mon Jan 09, 2006 10:39 pm    Post subject: Reply with quote

robinb wrote:

i have done this but cant say i was overlay happy due to the fact i was expecting my new unit back (no) & a higher revion of maps tobe supplied (got back v605) expected v635.


why would you expect anything higher than v605? That is the latest... Previous one was 568. How did you come up with the number 635? 8O
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soopahfly
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Joined: Nov 07, 2005
Posts: 34

PostPosted: Tue Jan 10, 2006 12:22 pm    Post subject: Reply with quote

How often are map updates released?
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