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The majority of vitriolic & repetetive posts are being made by people who don't use the software anymore and are destroying it for everyone else.
There is no place on any forum for abusing and flaming other members - except the house/hall of shame areas i've seen on other forums where such posts can be moved to and then become fair game for anyone wishing to join a slanging match which keeps things nicely seperate from the "useful" bits of the forums
If ALK had bothered to try and help their customers with problems and fix the bugs that were causing the most complaints (erratic POI reporting etc...) rather than bury their heads in the sand and keep denying there were any problems with their product (assuming you could get anyone to answer the phones in those sad dark days not so very long ago) then there would be no need for those customers to vent their frustrations on the forum and possibly seek out alternative products.
Joined: Aug 25, 2004 Posts: 634 Location: Lincolnshire, England
Posted: Sat Oct 29, 2005 1:31 am Post subject:
I have nothing to say at this point, save, for clarification, that I am still a Copilot user and am looking forward to seeing if the new version includes the necessary improvements - the need for which I and other have clearly explained despite the trolls.
my copy is uninstalled and as angry as i am about the money i spent on it! its ALK who lose out in the long run. no more upgrades and i do not recommend it to anyone. _________________ Ipaq 3970, Ipaq 2210 X2, Smart ST V1, Tomtom V3+V5, CoPilot V5, AA Navigator, Tomtom Bluetooth GPS, Navman 3450i Jacket, Navman Bluetooth GPS, Holux GM270, Fortuna GPS-PocketXtrack
, Tomtom GO V5 Classic, Road Angel Classic.
Joined: Aug 25, 2004 Posts: 634 Location: Lincolnshire, England
Posted: Sat Oct 29, 2005 3:24 pm Post subject:
clivers
As I have said on a couple of previous occasions, I will gladly make Copilot my main navigator again - if they get the errors sorted. After my experience with TomTom, I am more, rather than less inclined that way.
Copilot is potentially streets ahead of TomTo, but not atually so.
For many, £50 is not a large sum, particularly if 7-digit postcodes are on offer. However, there is a principle at stake. Those who do not want to upgrade are still entitled to expect the product that they paid for. It would therefore be wise for ALK to issue a patch that will fix the errors in CP 5 - and also make sure that their new traffic service works with CP 5 as well.
It would therefore be wise for ALK to issue a patch that will fix the errors in CP 5 - and also make sure that their new traffic service works with CP 5 as well.
Maybe they should offer a FREE upgrade to CP6 which does not include the latest maps?
Joined: Oct 28, 2004 Posts: 128 Location: Cheshire
Posted: Sat Oct 29, 2005 4:09 pm Post subject:
Just a point. There are a lot of patches on the ALK website under UK support. I haven't been through them all and I'm not sure whether they fix the major problems that some people have been experiencing. I think the patches update copilot 5 to build version 5.0.1.48.
Dave _________________ Holux231, XDAII Copilot 6, 1Gb Lexar SD Card
Joined: Mar 27, 2005 Posts: 75 Location: Spurn Point
Posted: Sun Oct 30, 2005 12:17 am Post subject:
Now, I haven't posted in while, got a bit pointless in the end, save from winding a few members up that is!
But I couldn't resist this time. ponderous, bless 'im has been slagging off CP5 since god was a lad, I, maybe others, all but pleaded with him to lay CP5 to rest and go and play with TomTom which he though could do no wrong, anything was better than CP5, even paper maps.
So he did defect to TomTom and found that, the grass was not greener, but dead in places and full of moss.
Joined: Aug 25, 2004 Posts: 634 Location: Lincolnshire, England
Posted: Sun Oct 30, 2005 2:15 am Post subject:
For once we agree, Grimbeard. Sure there are degrees of imperfection. The trouble with CP 5 is that there are too many of those degrees for someone who has to use the application in a work setting.
I also agree that, having tried TT 5, I am disappointed. I do try to be honest, and I also apologise when I get it wrong. I commend this example to others.
At the risk of repeating myself and feeding the trolls again, let's hope that CP 6 is the solution for those wanting to pay for new maps and 7-digit postcodes. Let's also hope that ALK recognise the folly of leaving CP 5 users in the lurch - without a fix for the faults and without being offered access to the Traffic feature.
Joined: May 09, 2005 Posts: 283 Location: Reading, UK
Posted: Sun Oct 30, 2005 9:48 am Post subject:
I would have thought that the average tradesperson who uses it for daily deliveries, etc, would be able to justify the upgrade cost - if it gave them better maps, 7-digit postcodes and improved their workflow. It doesn't seem logical for them to stick with CP5 unless CP6 is significantly worse. And I can't see why a significantly-altered CP5 would be any more reliably than CP6. Also, any time spent on them fixing CP5 would be lost time in fixing CP6's bugs.
You might want to push for a free upgrade to CP6, but I can't see any sense in pushing for a significantly-upgraded CP5, which is mostly what CP6 is anyway. Unless, of course, you think that one will lead to the other. _________________ Ian
iPaq 2210
Globalsat BT-338
Seidio G2500 Amplified Vent Mount
CoPilot 6, GPS Tuner 4.2, Navio 3.01
BMW 330ci Sport
Joined: Dec 28, 2004 Posts: 133 Location: Ambler, PA USA
Posted: Tue Nov 01, 2005 1:41 am Post subject:
iankb wrote:
I would have thought that the average tradesperson who uses it for daily deliveries, etc, would be able to justify the upgrade cost :
I don't think Mr. Ponderous is your average tradesperson, judging by his shakespearean style. :D
He and I share a special disappointment in CP5's back-road navigation deficiencies, though I am still in the camp of satisfied users.
And I don't think the upgrade cost is important for either of us. For him it's a matter of principle, and for me it's "hurry up and ship me the fixed software!" _________________ Doug
CoPilot 6.0.1.24 (USA)
Compaq iPaq 3970, with PC2003
Navman sleeve (3400)
Blue Tooth GPS
BMWBiker says, and for me it's "hurry up and ship me the fixed software!"
Quite a leap of faith when you consider ALK's complete contempt for their customers complaints with CP5. What evidence is there that ANY of the problems with CP5 have even been addressed.
The new version may be just a different interface and updated maps, but with the same broken engine driving it.
Again, has anyone (including the PGPSW team) had any involvement beta testing the new version. PGPSW have said in the past that they are usually approached by GPS developers to perform beta testing ?? I would have thought with Dave Burrow's close links with PGPSW, that they would have been the first to receive a beta version?
Furthermore, of ALK's authorised retailers, only Handnav appear to advertise CP6. None of the other retailers make any reference to it, or even advertise it as a pre-order' item. So, is it available or not ??
Whoever, is the first to receive the new version, I would be interested to see the result of some of the routing tests (Skippy tests) that CP5 failed so miserably with.
Baz _________________ Garmin DriveSmart 61 LMT-D
TomTom Go 50 - Going in the BIN
TomTom Go 730 (RIP)
Garmin Montana 650
Garmin Oregon 45oT
Garmin Edge 1000
Tracklogs Digital Mapping
Joined: Dec 28, 2004 Posts: 133 Location: Ambler, PA USA
Posted: Tue Nov 01, 2005 4:33 pm Post subject:
Bazzer wrote:
Quite a leap of faith
ALK told me I would be a beta tester for the V6 US version, but this didn't happen and they tell me that beta testing is already done. Oh well.
I am still an enthusiastic CP user, just eager for the fixes.
The V6 screenshots (only visible on the UK support site) show me a tantalizing answer to one of my big wishlist items: personalized routing profiles. You can finally have named sets of routing preferences. I wish that would include additional vehicle types, like motorcycle, but as far as I can tell it's still only auto and RV (caravan in UK?).
Surely the developers are not idiots and have tested the new routing preferences for proper routing solutions, and they have to be well aware of the routing failures in CP5. OK, that's a leap of faith. _________________ Doug
CoPilot 6.0.1.24 (USA)
Compaq iPaq 3970, with PC2003
Navman sleeve (3400)
Blue Tooth GPS
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
Posted: Tue Nov 01, 2005 5:40 pm Post subject:
Bazzer wrote:
Again, has anyone (including the PGPSW team) had any involvement beta testing the new version. PGPSW have said in the past that they are usually approached by GPS developers to perform beta testing ?? I would have thought with Dave Burrow's close links with PGPSW, that they would have been the first to receive a beta version?
No we have not been involved in Beta testing nor have we yet seen v6. _________________ Darren Griffin
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