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TTG Security Concerns
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AndyWak
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Joined: Sep 13, 2005
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PostPosted: Tue Sep 13, 2005 6:17 pm    Post subject: Reply with quote

Hi,

Just asking, has anyone ever had there tt and/or mount stolen out of the boot?

AndyWak
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fatmanscoop
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Joined: Jul 07, 2005
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Location: Nottingham...

PostPosted: Tue Sep 13, 2005 6:30 pm    Post subject: Reply with quote

yes my was stolen from morrisons in nottingham i put it in the boot under a carpet and they waited until i left the car and knew where to look Crying or Very sad
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AndyWak
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PostPosted: Tue Sep 13, 2005 6:39 pm    Post subject: Reply with quote

Did they force the boot lid or smash the window (if youve got a hatchback)

AndyWak
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fatmanscoop
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PostPosted: Tue Sep 13, 2005 6:45 pm    Post subject: Reply with quote

No i have a laguna they poped the central locking with a screwdriver very little damage to the car
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dill
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PostPosted: Tue Sep 13, 2005 6:49 pm    Post subject: Reply with quote

When I take my TomTom out of the car I make sure that any body looking will see me remove it from the car.

There are lazy scumbags around who hang around car parks watching what people put in the boot of their cars.

One day I will most likely get mugged for the TomTom and then wish I had left it in the car.

If you have something they want, you cant keep it safe whatever precautions you take.
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tals
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Joined: May 18, 2005
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PostPosted: Tue Sep 13, 2005 7:55 pm    Post subject: Reply with quote

Quote:

One day I will most likely get mugged for the TomTom and then wish I had left it in the car.


Bearing in mind how obvious the car is when it has the mount fitted and TTG in place - i'd be more concerned about this than having the car broken into.

Tals
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DavehwT
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Joined: Dec 27, 2004
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PostPosted: Tue Sep 13, 2005 9:07 pm    Post subject: Reply with quote

My email to TTG 30/7/05
When reading the various TomTom forums there are more and more reports of TomTom 300, 500, 700 units being stolen from cars even though they are hidden in the car boot, glove box. The mount gives it away and the thief breaks in to find the unit. This is on the increase with the new units. Do you have any plans to incorporate a password access facility similar to those found on mobile phones?.
I have the 700 and feel that this would help. I have even heard of the unit being taken by a thief reaching in and taking it from its mount whilst the car is at traffic lights. I think this will become more of an issue very quickly. Many thanks David Tolley.

TTG reply 17/8/05 over 2 weeks later english not so good.

Thank you for your e-mail.

For the moment we do not have ant look password if a unit will be stolen it is not impossible that it will be in the future if so then you will find out via the newsletter please apply for it.


With best regards,

The TomTom Customer Support Team
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tals
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Joined: May 18, 2005
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PostPosted: Tue Sep 13, 2005 9:44 pm    Post subject: Reply with quote

Yeah there support is rubbish - i've not yet heard from them regarding registering the serial number as stolen.

That reply is terrible - maybe some of the mods in here could bring some 'pressure' to bear regarding this issue. Certainly makes me a little nervous regarding buying one of these awesome units for the grief it can bring on me.

Tals
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Oldboy
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Joined: Dec 08, 2004
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Location: Suffolk, UK

PostPosted: Tue Sep 13, 2005 9:55 pm    Post subject: Reply with quote

MikeB has started the ball rolling with a Topic on Stolen GPS equipment.

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=27322

I noticed that nobody has posted any stolen equipment yet! Wink
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tals
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Joined: May 18, 2005
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PostPosted: Tue Sep 13, 2005 10:16 pm    Post subject: Reply with quote

Nice! As soon as Tom Tom bring there "my profile" page back up, I'll post. As Mike appears to have there ear I am surprised that the police aren't looking at ebay:

Note the item below maybe totally legitamate

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=5808096440

All it would need is a serial number cross check but nobody is interested. It's not mine as mine had a non standard sim card and a case.

Tals
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AndyWak
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PostPosted: Wed Sep 14, 2005 6:13 pm    Post subject: Reply with quote

Why would TomTom be interested in helping with the recovery of stolen units. Ultimately, whether your insurance pays or you pay, they get to sell another unit, adding to there profits.

Everything I have read here about TomTom support seems to be disappointing. What a shame that they can not back up an excellent product with excellent support.

AndyWak
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Vorix
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Joined: Dec 06, 2003
Posts: 27
Location: Berkshire

PostPosted: Wed Sep 14, 2005 10:00 pm    Post subject: Reply with quote

I've been so concerned about this that I bought a car safe from ebay last week. I think I got lucky because this model (an Autosafe) is normally almost £200 but I got it for under £40. However, there are cheaper models around.

It's locked in my boot with a thick steel cable going through one of the welded steel tie down brackets. It's also big enough for my laptop if I need to leave that in the car - living in the Thames Valley it's a seriously big problem round here with so many IT companies in the area.

How much you're willing to spend depends on your own past experience and risk profile - for me £40 seems a fairly small price to pay.
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tals
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Joined: May 18, 2005
Posts: 66

PostPosted: Thu Sep 15, 2005 12:29 am    Post subject: Reply with quote

So working this one through - the thief sees you place the item in your boot. He breaks into the boot - how much damage is then going to be likely to the car?

Tals
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chris_w
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Joined: Nov 09, 2004
Posts: 628
Location: West Yorkshire

PostPosted: Thu Sep 15, 2005 10:27 am    Post subject: Reply with quote

tals wrote:
So working this one through - the thief sees you place the item in your boot. He breaks into the boot - how much damage is then going to be likely to the car?

Tals



I have to agree with this TALS.

A mate bought something similar,woke up one morning to find half the interior of his car strewn across the road - the repairs to his car cost more than the item itself.

I suppose it depends what you are keeping in it. IMHO I would just take it with you.
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Vorix
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Location: Berkshire

PostPosted: Thu Sep 15, 2005 11:20 am    Post subject: Reply with quote

Well, each to their own - I was just trying to present an alternative option.
I know this is an emotive subject but I'm getting the feeling there's a lot of pent up agression here - no need to take it out on me!
I have to admit I have a bit of a bloody-minded streak in me - anything that p*sses off one of these scumbags for a minute is money well spent in my book. We can't just accept that this is how life has to be and retreat into our little fortresses or inconvenience ourselves at every turn to avoid it. They are the criminals, not us.
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