New GB Map Errors!

benlast · Occasional Visitor Joined: Oct 15, 2004 Posts: 12

Interesting. After reading this thread, I contacted TT and asked for a refund on my GB maps update (all the North Wales road errors are still there). Their response was that because it's been more than 28 days since I received the maps, I'm not entitled to a refund.

Now, we know, from many postings here, that TT's delivery times are very variable, and thus it makes sense to order well in advance of when you need maps, meaning that you may well receive them and not use them for 28 days (especially if they're maps for travelling abroad). It's also not especially convenient to check maps for errors within 28 days - should one do 28 days of intensive driving or route planning? I've responded to them and it'll be interesting to see how they reply.

I don't have a huge problem with TT; certainly I don't attribute the same malice and/or incompetence to them as others on here have. However, I do think that it's worth pressing them on this point, if only to focus their attention on the importance of accuracy.

lymeboy · Occasional Visitor Joined: Jun 18, 2005 Posts: 1

just out of curiousity guys, what's the version number for the latest map (GB)?

Patrick_uk · Posted: Wed Jul 20, 2005 4:56 pm Post subject:

StevenGourlay · Posted: Wed Jul 20, 2005 5:57 pm Post subject:

sorry i have not subscribed to the tomtom plus yet so cannot comment on map updates for Scotland.
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benrye · Occasional Visitor Joined: Jul 15, 2005 Posts: 15

Andy_P · Posted: Thu Jul 21, 2005 12:57 pm Post subject:

Surely its not legal to use this service road?

Bazza · Occasional Visitor Joined: Jun 11, 2004 Posts: 10

I must admit, I was more than a little dissapointed when I tried to navigate to my father's bungalow. His house number is 19 yet TTG said the highest number for that street is 17. He's been in the bungalow for over 6 years now, since it was built.

Blackdog · Posted: Tue Jul 26, 2005 4:55 pm Post subject: Map errors

Hello All,

My first post.

I was interested to read about the map errors discussed in the UK. It's not just here folks! I was in Germany last week and tried to plot a route from Bilefeld to Osnabruck. Well, according to John Cleese ( no disparaging comments please - he's a a comedic idle, or should that be palin) the A33 runs non-stop from Paderborn to Osnabruck crossing the A2 about half way. If anybody has Autoroute, have a quick look; there' a fifteen mile section missing from the A2 to just south of Halle. Have the Germans nicked it or was John just winding me up?

stevenj · Occasional Visitor Joined: Jan 31, 2005 Posts: 7

How do you find out the version number of the maps installed in TTN? Is there a file to look in or something?

Cheers

TT300_Owner · Regular Visitor Joined: Jul 29, 2005 Posts: 78

As a new TomTom 300 owner it has it's good and bad points. Tried it last night for the first journey and it took me to my destination in Norwich via a back roads but quick route - so that's good!

The bad points which I am just finding now is that the postcode database is incorrect. I checked on the Royal Mail site to see which road name was correct for the postcode I entered. The TT300 is wrong... Here are some examples...

CR0 3JP should be Purley Way, Croydon. TT gives Ockley Road which Royal Mail gives as CR0 3DQ!!! And then it won't accept number 76 Purley Way - says it doesn't exist.

BN41 1GN should be Norway Street. TT gives Symbister Road...

CB6 3WL should be Columbine Road. TT gives as Mallow Close.

I have other examples too - but these suffice to show there are many errors.

It doesn't even have my own road on it which is new but has been here for 3+ years now! So are these new maps???

Other than that some routes planned when I view as text take me along the M25 - coming off, over the r/about and back on the M25 again at the same juntion more than once! What's going on?!?!

Is there a better solution than TT which doesn't have these errors?

Decoymans · Posted: Sun Aug 14, 2005 5:10 pm Post subject:

I have tomtom go 300 with maps version 5.201 My first unit went wrong and I had it replaced with a new one and I downloaded the files to updte the new one to 5.201, I notice that when at Stanted Airport coming back to Colchester that the bypass is not included and I am driving through feilds, have I done something wrong or is it the maps dont have this information?? the new road has been open for about a year.

Also the John Cleese voice I bougt with my first unit wont work on my new unit can I get it back or do I have to pay again?.

Thanks
John

Oldboy · Posted: Sun Aug 14, 2005 9:49 pm Post subject:

Decoymans · Posted: Sun Aug 14, 2005 11:30 pm Post subject:

Hi

The problem I have is I did a backup of the first disk and I took the John Cleese files over and it did work but the unit froze on one ocation and I did restore to factory setting, so I thought that the licence was only valid for my first unit and that is why it played up on my second unit as when you download the voice file it says that it will only work on so and so unit.

Thanks

Oldboy · Posted: Mon Aug 15, 2005 7:22 am Post subject:

As I've never used a voice other than the originals, (so I'm a Sad

case), I don't know where you stand on that one. Sorry.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1145

gdwales · Posted: Fri Aug 26, 2005 10:55 pm Post subject:

With regard to the road from Stansted to Colchester, I found the same problem, when I upgraded I hoped this road would be included in the new map data but it aint, its correct at both ends but still tries to follow the old A120 so poor old Jane gets lost in the fields, at one point she tells me to take the first exit off the roundabout that I am going over on a bridge with no exits. Ah well perhaps in the next five years

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