Author |
Message |
Topic: TomTom Live - No service |
MikeDStoke
Replies: 38
Views: 27681
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Forum: TomTom Portable Navigation Devices Posted: Fri Nov 28, 2008 4:59 pm Subject: TomTom Live - No service |
I a nutshell you have to stay as anonymous until the trial period is overIf that is the case then how are you going to use the Buddies feature? - I know not everyone uses this service but it needs a l ... |
Topic: TomTom Live - No service |
MikeDStoke
Replies: 38
Views: 27681
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Forum: TomTom Portable Navigation Devices Posted: Fri Nov 28, 2008 4:17 pm Subject: TomTom Live - No service |
I've been through this loop just yesterday. In essence, you have to do a restore to factory settings to get the trial working again. Then, don't enter your tomtom account on the device. It will work f ... |
Topic: TomTom Live - No service |
MikeDStoke
Replies: 38
Views: 27681
|
Forum: TomTom Portable Navigation Devices Posted: Fri Nov 28, 2008 3:23 pm Subject: TomTom Live - No service |
If you have another TT device or subscription account it seems that you cannot reuse an existing username or account. I still have active GPRS Traffic on my PDA and I had to create a totally new user ... |
Topic: TomTom Live - No service |
MikeDStoke
Replies: 38
Views: 27681
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Forum: TomTom Portable Navigation Devices Posted: Fri Nov 28, 2008 3:17 pm Subject: TomTom Live - No service |
The email I am keying in is the one I used when I first set up the TomTom so do not know why I have the problem ... but think I will stick with being anonymous for now
Is it the same account you log- ... |
Topic: TomTom Live - No service |
MikeDStoke
Replies: 38
Views: 27681
|
Forum: TomTom Portable Navigation Devices Posted: Fri Nov 28, 2008 3:03 pm Subject: TomTom Live - No service |
This occurs if you enter the account details of a user other than that associated with the HD Subscription. Happened to me this morning. You must use the login details associated with the device or ... |
Topic: TomTom Live - No service |
MikeDStoke
Replies: 38
Views: 27681
|
Forum: TomTom Portable Navigation Devices Posted: Fri Nov 28, 2008 2:36 pm Subject: TomTom Live - No service |
Performed a factory reset as requested by support. Now that it has gone back to anonymous the traffic is working once more. I am loath to login to my account on the tomtom in case I lose the service a ... |
Topic: TomTom Live - No service |
MikeDStoke
Replies: 38
Views: 27681
|
Forum: TomTom Portable Navigation Devices Posted: Thu Nov 27, 2008 9:55 am Subject: TomTom Live - No service |
Thanks I will give that a try if the support methods do not work |
Topic: TomTom Live - No service |
MikeDStoke
Replies: 38
Views: 27681
|
Forum: TomTom Portable Navigation Devices Posted: Thu Nov 27, 2008 9:47 am Subject: TomTom Live - No service |
I think my problem started when I first logged in, prior to that the screen was showing as anonymous but was working. I have tried logging in again but the result is the same. I have now contacted tom ... |
Topic: TomTom Live - No service |
MikeDStoke
Replies: 38
Views: 27681
|
Forum: TomTom Portable Navigation Devices Posted: Thu Nov 27, 2008 9:05 am Subject: TomTom Live - No service |
Have not been able to receive the HD traffic service for the past couple of days and now getting a message that the service is intended for another device. Has anyone else had this problem ? |
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